Rated 4 out of 5 by 145
reviewers.
Rated 5 out of 5 by marie203 Chambre grande et vue exceptionnelle
Nous avons séjourné une nuit au W new york downtown pour finir notre séjour de 4 semaines à New York. Au check-in j'ai pu obtenir une chambre à un étage supérieur à celui que m'on a annoncé au début. J'ai donc obtenu une chambre au 22ème étage avec une vue magnifique sur le mémorial, la freedom tower l'empire state building. Chambre très confortable, et le banc près de la fenêtre permet d'admirer la vue. La chambre est grande, plus grande que les standards parisiens. Le personnel nous a bien reçu. Un petit bémol sur la chambre : l'hotel n'est pas vieux mais le mobilier, les murs et portes de la chambre sont déjà abimés... dommage. J'en retiens un séjour magnifique.
2 septembre 2012
Rated 5 out of 5 by WolfiWin Beautiful
Great Location with a beautiful view on the new WTC.
3 mars 2014
Rated 5 out of 5 by Gibby79 Great room and view of the city
We stayed in one of the Ultra Cool Corner rooms, on the 18th flr, for the weekend. Nice view of portions of lower Manhattan. Very comfortable bed, clean and spacious bathroom and the wrap around windows with bench was awesome. Also, you are literally across the street from the 9-11 Memorial Park. The hotel staff was very courteous and accommodating. Will definitely stay again when back in NY or in any other city!
19 février 2014
Rated 5 out of 5 by Ckop35 Great Stay and Serivce
My girlfriend and I stayed here for two nights just after new years for a birthday celebration and had a great experience. As a Platinum SPG member, I've seen quite a few Starwood and W hotels and from my experience the service here maintained the high quality one would expect at a W hotel. The manager and staff were wonderful in helping me make this a special weekend to remember. The guy who checked us in was especially friendly and inviting which helped set the tone for the rest of our stay. As many other people mentioned, the location is great if you're looking to stay downtown and within reasonable walking distance of different subway stops. The views of the Freedom Tower/WTC Memorial were also unbeatable. My only tiny nitpick would be that I couldn't find a way to attach my iPhone to the stereo system, however this is incredibly minor given that everything else was quite wonderful. I would definitely recommend this property to others looking at staying in the downtown area.
5 janvier 2014
Rated 5 out of 5 by modons3 Wonderful hotel in New York
We usually stay in Times Square, but the downtown location was better for our trip this time. This hotel was amazing, the staff was extremely friendly and accommodating and the room was gorgeous (we got upgraded to a corner room overlooking the 9/11 Memorial). We arrived late so the overnight staff checked us in on 12/12 (technically 12/13). They were both great and even gave us free drink coupons for the next day. Housekeeping was friendly and checked in with me to see if they could find a convenient time to make up the room while I was at the gym. We visited the bar on 12/13 and the bartenders were awesome. Our friends just got married and the bartenders treated us to champagne and dessert. So nice! I would definitely recommend this hotel!
16 décembre 2013
Rated 5 out of 5 by Wendy925 i'll be back
My new favorite place to stay in NY thanks to the wonderful people at this hotel, especially those in loss prevention who helped me so much when I discovered I had left my purse at a restaurant the previous night. Definately customer service like I have never experienced. I cannot thank the staff enough, including Dante, who helped ensure I got to my meeting on time.
2 décembre 2013
Rated 5 out of 5 by Mick1521 Very accommodating staff.
The staff at The W met our every need and expectation. The accommodations were very comfortable and had every amenity we could desire. This will definitely require a repeat visit. We'd like to come back down once the 9/11 museum opens next spring. We didn't realize just how close the hotel was to it and made sure to visit the memorial before we left the city.
18 novembre 2013
Rated 5 out of 5 by AJR1 Excellent Hotel
Just came back from a stay at the W Downtown for the NYC marathon.
The hotel is a short walk away from the Staten Island ferry - so ideal to get to the start.
Great location - easy to go uptown.
Very moving view from the rooms across to the 9/11 memorial too.
Special thanks to Robert Rozko, the Concierge, for looking after us and providing some excellent tips on where to go!!
Overall a great city stay.
18 novembre 2013