Rated 5 out of 5 by Steven222 Great hotel, outstanding services
i chose W because of its good location. 5 min walk to 101, and right above the MRT. The hotel is very nice and clear. The staffs offer very good services. I would like to thank May from the concierge, when i asked her the way to bus station, she googled from internet, and called to double confirm, and even draw a map! Overall, it is very good although a little bit disappointed on the upgrade
Rated 5 out of 5 by nyc123 great hotel w/minor complaints
The room itself was excellent & extremely comfortable. Two minor complaints:
1) it took awhile for my luggage to be delivered to my room. (i had to call before it arrived).
2) Later on my first evening I called down to have an extra wine glass sent to the room & it never arrived. It was not a major problem so I did not call again.
Rated 5 out of 5 by sirbear The room is very comfort
I like the Toto toilet, I like the automatic features
that come with it, ie. flushing of the toilet. The
drapes that cut off the sunlight completely.
Rated 5 out of 5 by Babygold Best hotel ever!
Everything is just perfect! Nothing to think of to be improved. We will definitely recommend W hotels!
Rated 5 out of 5 by jenstar 1st Stay
This was my first stay at a W and I thoroughly enjoyed the experience. Thank you.
Rated 5 out of 5 by Maggie2013 Happy Anniversary expereince
W hotel surprised us with a small cake when we arrived for our anniversary. That made us feels really warm and happy. The weather in Taipei drop dramatically within the week we stayed. Wendy who helps cleaning our room is very helpful and caring. She reminds us the weather will get even cooler after the sun is gone before we head out and also suggest where we can go for sightseeing while we are in town. The bartenders from YEN bar - Jacky and Quick are very skillful, drinks are very tasty with personal touch, and they are very funny and friendly. We had great experience at YEN restaurant as well, the foods are very yummy and our waiter - Eugene is energetic and proactively helps to follow-up on our food. He made sure we are comfortable and enjoy our dinner. When I checked out today, I received a very sweet and warm smile from Olivia at the front desk. She makes sure my staying is happy and good. Also, since I bought so much Taiwan souvenir were worries that I might go overweight for my luggage. Christine from Whatever/Whenever service helps to weight my luggage before I head to airport. Thank you W Taipei for great experience as always!!!
Rated 5 out of 5 by TeteTaipei2013 W Hotel Taipei - great experience
Your stay will always be one of pleasure and fun. You will be greeted with friendly staff and great food, excellent rooms and you feel at once in a better mood throughout your stay...
Rated 5 out of 5 by jmhny13 Friendly and helpful staff
Everyone was friendly and helpful in addressing all of my requests. People went out of their way to make sure that I received what I needed.
Rated 5 out of 5 by Maggie2013 Great services
With a big box of souvenir needs help to pack. Eddie from the concierge helps me to repack everything and make sure my luggages is not overweight. Very friendly service and helpful.
Rated 5 out of 5 by WaiC Wonderful experience, definitely will come back next time
Excellent location with shopping centers and public transportation nearby. Staffs are friendly and helpful all the time!
Rated 5 out of 5 by Tracy29 Excellent service!
The service was just faultless! We encountered some problems getting money using our international credit/ bank cards and were unable to contact our banks as it was the weekend. Fortunately, the Manager at W Taipei came to our assistance and sorted our problem out! This is by far the best W hotel we've stayed at!! We have already booked our next stay!
Rated 5 out of 5 by travelots Professional, knowledgeable and smiling
Concierge staff, front desk all have great English language skills and are extremely efficient and knowledgeable
Kitchen Table and Yen--(High level cuisine) have excellent food and service was immpeccable!
Back ofc staff also amazing and gracious.
SPA and gym had terrific staff--We had massages daily and training at the gym as well.
Rated 5 out of 5 by DTSH W for WOW
Thoroughly enjoyed my stay at W Taipei. Hotel exceeded my expectations despite being a fairly seasoned traveler. The hotel is refreshing, relatively new and i especially loved the design elements that makes W What is it - a destination hotel for the discerning (whether or not you're there to party). Even the food (tried out the Kitchen Table) was varied from your typical hotel fare and yummy. The gym facilities was amazing too. More importantly, i really enjoyed the great service i received while i was there. They have an excellent service team and its very obvious that they enjoy their work, which is great, cos this 'feel good' feeling about themselves kinda rubs off on the people they come in contact with.
Rated 5 out of 5 by dshum Terrific Experience at W Taipei!
A total new experience with W!
Rated 5 out of 5 by JQJQ Best hotel I have been to
I have been to many hotels worldwide. Have also been VIP status and SPG status here is more than what is expected.
Rated 5 out of 5 by KTsao Above and beyond my expectations
I would like to commend Mr. Mike Han, the Welcome Manager of W Taipei, for his genuinely warm hospitality. Mr. Han went above and beyond his normal duty to ensure his guests of the most pleasant experience at the W Taipei. SPG and W Taipei are very fortunate to have Mr. Han as their representative and I was fortunate to get to know Mike.
Every facet of the stay was excellent and W Taipei is my home away from home, when I can afford it, that is. ;)
Rated 5 out of 5 by VisitorFromSF Wow, what a wonderful hotel!
This is without a doubt my favorite hotel ever. Attentiveness to the guest sums up my experience here. From the clean design aesthetic to the "welcome back" you hear every time you cross the threshold, everything about the W Taipei is working together to make you feel like you're the center of attention. The staff is great--friendly, patient, helpful, knowledgeable. The location is great--right on top of the Taipei City Hall MRT station, you can get anywhere in the city in a flash. Within walking (or stumbling) distance are some of the most interesting cocktail lounges you could hope for, as well as outstanding local food at hundreds of stalls nearby. The uber-cool bars in the hotel attract a hip young crowd, so if you don't feel like leaving the building, you can still be social. The W Taipei is an ideal spot for an urban getaway.
Rated 5 out of 5 by Reinardus One of my favorites
Friendly and efficient service
Nice gym and spa
Food is good, but not as good as Hong Kong for instance and at 10 am the waiters at buffet get too stressed.
Rated 5 out of 5 by Jayjay15 Whenever, Whatever
W hotels around the world operate under the motto Whenever, Whatever, but W Taipei truly embodies that spirit in their service.
Now my friend needed a bouquet of flowers as he was meeting his girlfriend the day after we flew into Taipei. We reached the hotel at 3pm after a long flight, took a comfortable afternoon nap in our lovely suite with a great view of the 101 building, went out for some awesome food after and then we hit the clubs - and clean forgetten about the flowers!
We decided to try our luck at the front desk when we returned to the hotel at 6am, and by 12 noon a gorgeous bouquet of red roses was delivered to our room, and my friend's life was saved.
That is Whenever, Whatever for you. Well done W Taipei!
Rated 5 out of 5 by heidi1727 Cool style hotel with very touchy service
I stayed in W Taipei for 15 days in Oct 2013, it was a wonderful stay, the room is very very stylish and service is very good and satisfactory. I hope I can have more chance to be invited to the parties happening almost every night at Woo Bar !!
Rated 5 out of 5 by rhleung Agruably the best W Hotel
Over the years, I have been to a few of the W Hotels around the world - New York, Hong Kong, SF, Seoul etc, I have to say I always like W Taipei the best. Always feel home when I go to Taiwan and the staff are fabulous!
Rated 5 out of 5 by 5run Great Experience
It was my first visit to Taipei, and W Taipei made it perfect. Great location, excellent staff and awesome room.
Rated 5 out of 5 by Upintheair Best W Hotel in the World
As a Platinum member, I've stayed at many hotels. The W Taipei is by far the best hotel I've ever stayed at these past two years -- hands down. The service is better than any hotel I've stayed at recently -- everyone is attentive. Most importantly, the W Taipei is very clean and always smells good.
Rated 5 out of 5 by gtf4ever Comfortable Stay!!
It was quite comfortable stay in therms of both soft service and hard service
Rated 5 out of 5 by RalphHK One of the best!
The W-Taipei is one of the best W-Hotels in the world! Excellent service, great rooms and wonderful food! It's a great pleasure coming back every month!
Rated 5 out of 5 by LIL717 Lovely Hotel, Great Location, Very Comfortable
Would be nice to have a couch instead of a chair in the room.
The mattress is a little soft, personally prefer more support
The pre-pay rate via Agency is better than direct booking, though my booking is being done directly before checking with travel agency, as I found out too late...
Rated 5 out of 5 by ExPat34 Great location for Business in Taipei and....
a great hotel for any reason in Taipei too. Staff is exceptional, fitness and pool facilities are top notch and the restaurants are excellent. I had various transportation needs from the airport and then to meetings and they were accomplished in a seamless manner. Staff is all very well trained and friendly. I have now stayed at the W Taipei twice and both times the rooms are very well laid out and comfortable. All in all, one of my favorite W hotels in all of APAC!
Rated 5 out of 5 by wei3444 PERFECT HOTEL TO STAY IN TAIWAN
SPG had never failed to keep their brand, from the perfect beds that will really make it hard for you to get up, to perfect breakfast--I love the large selection of foods they offer, to sincerest attitude of the service staffs. keep it up! I'll definitely come back.
Rated 5 out of 5 by Pegster TOPNOTCH
I stayed here for about one month with my three children. The service was more than outstanding. I've stayed at many 5 star properties but the W Taipei really has spectacular management and even more spectacular staff! Everyone is so attentive and are so sincere...from the doormen on the 1st floor to the housekeeping. The "heart" of the people in how they interact with you is truly the difference. Its a home away from home. The location is incredibly convenient as well. There are several malls located in the area. All forms of transportation are located right next to the hotel lobby.
Special thanks to Cary and Florian!!
Rated 5 out of 5 by konstanza A very pleasant stay - every second!
My second time with W Taipei on a weekend getaway, got a corner room with an extravagant 270-degree view! AWAY spa is revitalising as expected. Great choices for breakfast - the Hsinchu rice vermicelli and waffle are my favourites!! Gym is one of the best I have seen in hotels and I wish I could spend more time in every corner of the hotel. Not to mention - the staff are all very friendly and helpful. Just one comment on the rooms - if you can have docks or connection cords for other devices to use your great sound systems then it would just be perfect!