Rated 3,4 out of 5 by 163
Rated 5 out of 5 by CharleneO Excellent stay and customer service
I decided to use up quite a few of my accumulated Starwood points last month while my house was being tented for termites. As this was to be my "home away from home" I contacted the W and I received spectacular service from Kehaulani Larose. I hope management can find more individuals like her. She listened to my concerns over noise and allergies and took care of every last detail and was able to upgrade me to a corner room that was very pleasant indeed. I certainly didn't expect to enjoy my visit as much as I did. When I called whatever/whenever desk, they were responsive and positive. Cleaners and staff went the extra mile and I appreciated the small amenities offered. Recommend this hotel. Do suggest you find other nearby parking options, however.
14 de noviembre de 2013
Rated 5 out of 5 by DixieNP LOVE THE W
I cannot think of anything better than staying at the W! The staff was wonderful, the room perfect, the bed is Heavenly and I just love everything about it!
16 de octubre de 2013
Rated 5 out of 5 by 49rtravel What a great, nice team!
kristin guhsé, catering sales manager
was great and had a great team!
10 de octubre de 2013
Rated 5 out of 5 by DMEmeetings Awesome customer service
my client and I have been at the W San Diego with 100 guests and we had an amazing experience, the hotel staff was fantastic, great hospitality, great service. The rooms are very conformable and clean, the roof top is spectacular and great for happy hours.
the entire atmosphere is very happy and welcoming.
i will definitely suggest and come back
7 de octubre de 2013
Rated 5 out of 5 by Kslater Best hotel staff I've ever worked with!!
This hotel is truly fantastic and a well oiled machine. Every single staff member has the attention to detail planners desire. I couldn't have asked for a better stay or a more flawlessly executed program! Thank you W San Diego!
1 de octubre de 2013
Rated 5 out of 5 by Obieone Very Together, happening place
NIce people. Great facility. A lot of small touches. Recommend it to anyone that wants a personal touch. I was there for a conference but loced the place. Hated to leave. amilies in the hotel. SIngles. Nice bar. Food good.
27 de septiembre de 2013
Rated 5 out of 5 by Robomojo13 Fabulous Staff and Fun/Funky Hotel
The hotel is modern with very fun adds. The bar/lounge area with chess/tic tac toe and checkers. The Roof Top was beautiful with lovely night time views. Loved loved the window seat which also worked as a place for my teenage son to sleep.
1 de septiembre de 2013
Rated 5 out of 5 by LARobert I will come back...
The hotel and staff met my expectations from every aspect. Superior service and attention to individual needs. The Banquet staff was beyond exceptional! I could not believe how accommodating they were to my special dietary needs beyond what are group meals were offering.
1 de septiembre de 2013