Rated 5 out of 5 by Bianco Favorite W in Asia
This is my fourth stay at W.
Great facilities, room was nice and clean as usual. But we arrived late night past 12, there were actually no one at the entrance to help us with the luggage.....
Staff who offering help for carrying my packages the next morning when they saw me holding 2 boxes. Thank you for the professional assistance!
W Taipei is still my no. 1 choice when visit Taiwan.
April 19, 2013
Rated 5 out of 5 by arnael WOW!!! FAR EXCEEDED OUR EXPECTIONS!
From the minute we walked into the W Taipei, SERVICE ~ friendly, attentive staff made our first experience at a W Hotel most memorable. Rooms were impeccable down to details. We have recommended this hotel to all our friends and family already (and can't wait to return). Hankyuu Dept Store and MRT (Taipei City) stop below hotel. VERY convenient. 3 easy walking blocks to Taipei 101.
June 15, 2012
Rated 5 out of 5 by Leelah1219 W is for wonderful
This is one of the best hotels I have ever stayed in. The hotel was fun and funky, the rooms were spacious and had complete amenities, the staff were fantastic and anticipated everything you needed and were very accommodating. My experience was so good that i immediately looked up which countries in Asia have W Hotels. Definitely booking my next accom stay there if possible. :)
August 2, 2013
Rated 5 out of 5 by NancyHung The best hotel I have ever stayed
The staff were very friendly and helpful.
Easy access to shopping malls and public transporation.
If there are salon services in the hotel, that would be perfect.
April 10, 2014
Rated 5 out of 5 by SPGLoyal Love this Place!
Definitely one of the best SPG hotels that I have stayed at. Located in the prime location in Taipei. Super nice room. Great view of Taipei 101. The shower was so comfortable that I didn't want to get out. The lobby bar was hip and trendy with sexy people. Service was top notch, and staff is attentive and friendly. Love this place, and I love Taipei!
January 6, 2014
Rated 4 out of 5 by blau28 Wasteful Housekeeping Practice
Overall service was good.
However I have a comment on how wasteful your housekeeping practice was. I stayed 2 nights in your hotel. The first day I opened up a new toothbrush, a razor and a comb. The next thing I noticed at night was that everything was discarded and replaced with new set of amenities. This is absolutely a waste of resources!
January 12, 2014
Rated 4 out of 5 by Rainman Great place to chill out with the family
liked the hotel. Kids enjoyed it very well as the room was nice and spacious as I was upgraded to a marvelous suite as I am a spg platinum member. Everything was great except for the check in was a bit slow and also no lounge available for platinum members. I do want to note that hotel should have provided bfast to compensate the lounge access as a courtesy.
December 1, 2011
Rated 5 out of 5 by Tracy29 Excellent service!
The service was just faultless! We encountered some problems getting money using our international credit/ bank cards and were unable to contact our banks as it was the weekend. Fortunately, the Manager at W Taipei came to our assistance and sorted our problem out! This is by far the best W hotel we've stayed at!! We have already booked our next stay!
November 11, 2013
Rated 4 out of 5 by teg23 Error telephone calls disturbed my sleep
on the 2nd night, the telephone system had an error. within 5mins,there were about 10 calls into my room and I was severely disturbed. I called the front desk and complain and was told that the telephony system had some issues and routed all calls to my room 1921. this disturbed me trying to rest and work at night. im very disappointed that this happened.
July 5, 2013
Rated 5 out of 5 by JChen Excellent
Typically, I don't write reviews. However, I feel obligated to write about this hotel. To me, the difference in a hotel is in its staff and services. Anyone can build a beautiful hotel but it's the training and willingness of the staff that distinguish them. They make you feel welcomed. After a long trip, it's that sincere smile that warms my aching soul.
April 7, 2013
Rated 5 out of 5 by CWLyon Favorit W so far
Very Cool Property in great location and best W out of the 5 I've been to. It can have a little too trendy feel at times as its also a hot spot for locals. The gym and spa are absolutely amazing for a hotel. Bar and main restaurant are very good. Make sure to get a room not over looking the pool if you want to go to bed early as it can be a little loud.
March 27, 2013
Rated 4 out of 5 by DavidHK2014 Woo Bar
It's a great hotel for business guys but also enjoy some holiday feel after work.
April 16, 2014
Rated 4 out of 5 by AngelL Modern and comfortable room. Very attentive and polite staff.
The room features and the staff are all great. The only tiny issue is that there was a Halloween party on the night we arrived and the location of the party was right next to the front desk. It was noisy and the staff and us had to shout when we talked.
But other than that, it is a very nice and modern hotel with very attentive and polite staff.
October 28, 2013
Rated 5 out of 5 by JS1306 I feel like I have returned home!
The genuine attention every staff pays to recognize me and address me by name makes all the difference for me.
April 11, 2014
Rated 5 out of 5 by mmhs8 The spa was excellent!
Hotel staff were friendly and really try to meet our needs. The interior design of the hotel was impressing and really gave us an unforgettable vacation. The Woo Bar by the lobby was a great and convenient bar whether its to meet new people around the world, or just to chat with your friends. I highly recommend this hotel!
January 16, 2014
Rated 5 out of 5 by nyc123 great hotel w/minor complaints
The room itself was excellent & extremely comfortable. Two minor complaints:
1) it took awhile for my luggage to be delivered to my room. (i had to call before it arrived).
2) Later on my first evening I called down to have an extra wine glass sent to the room & it never arrived. It was not a major problem so I did not call again.
December 20, 2013
Rated 5 out of 5 by travelots Professional, knowledgeable and smiling
Concierge staff, front desk all have great English language skills and are extremely efficient and knowledgeable
Kitchen Table and Yen--(High level cuisine) have excellent food and service was immpeccable!
Back ofc staff also amazing and gracious.
SPA and gym had terrific staff--We had massages daily and training at the gym as well.
November 6, 2013
Rated 5 out of 5 by zr4484 Great Hotel Overall
I celebrated my engagement here with my girlfriend and the hotel was kind enough to arrange an amazing bouquet for us. But it doesnt end there, the service of the staff overall is really excellent. I travel very frequently for work but this is the only hotel I will choose when I'm in Taipei. Keep up the good work guys.
January 1, 2014
Rated 5 out of 5 by Alvin123 Best Hotel Experience
W Taipei is located right above the Taipei City Hall MRT Station, which for me is the best location to start the traveling everyday. Staff are friendly and knowledgable. Decoration is facinating with the iconic swimming pool.
It would be even better if there is a mobile station for Android. And the hair dryer is a bit too weak.
May 28, 2013
Rated 5 out of 5 by Xyzz One of the best hotels I recently stayed,!
This was A one experience. Staff excelled in continuously exceeding expectations!!! They set the bar for the industry very high! Great job!
April 2, 2014
Rated 5 out of 5 by BeeGene A fantastic gem in Taipei
I had a wonderful time staying in W Taipei. It provided a special oasis for me during a very intense business trip. The hotel staff is amazing, W has fantastic level of comfort, is very sleek and stylish, cool atmosphere.
March 15, 2014
Rated 5 out of 5 by Artzt Outstanding Customer Service
The staff went above and beyond every time. The hotel had a great vibe going on all the time. Everyone was superbly well trained but exercised their own personal touch. For a relatively new property it has great maturity and is probably the best among the entire brand in many ways. Looking forward to another visit to Tapei.
June 19, 2013
Rated 5 out of 5 by Manju Great funky hotel
Very cleverly designed room with nice bathroom and Bliss toiletries. Loved the rainforest shower and that the wardrobe can be opened from bathroom or room. Comfortable bed and pillows. Good gym facilities with much equipment. Had room service for breakfast and dinner. Food serves were generous and presentation excellent.
November 21, 2012
Rated 5 out of 5 by Yoshi2014 My stay
Thank you. I really enjoyed my stay at W. I really liked the comfort of the bed. I had a good sleep. The staff was very helpful.
March 31, 2014
Rated 4 out of 5 by vegabeagle Very nice but food needs improvment
The hotel, service, rooms and gym are all very nice. The main concern when visiting Taipei is finding food that works for western taste buds. My hope was that W would have this sorted but it didn't meet my expectations.
March 9, 2014
Rated 2 out of 5 by Lynne LEVEL OF SERVICE
The check in staff are not friendly. They barely make eye contact with me at check in. The reception was cold and the staff actually yawned. This was in the early afternoon.
Next, the wrong bags were brought to my room. None of the bags brought in the first time belonged to me. This is alarming and most disturbing.
January 29, 2013
Rated 5 out of 5 by CM30 excellent service all around
Staff was friendly and very helpful. It was my first visit to Taiwan and they made me feel right at home.
April 1, 2014
Rated 4 out of 5 by BizTraveler Perfect but breakfast
Everything else was perfect but breakfast especially with coffee. Staff haven't been trained the difference between Cappuccino and Latte. Breakfast buffet was below my expectation - for example taste, selections, quality and temperature of the food. Not bad but I thought it will be better since this is W hotel.
March 18, 2013
Rated 5 out of 5 by Icecreamgirl This hotel is excellent overall
It's hard to describe how much I like staying at W Taipei hotel. The room is comfortable, staff are professional. I believe staff are well trained as they are so professional and efficient and friendly. Room service is good. Also, the pool and spa is good.
I must say its one of the best hotels I ever stay.
June 27, 2013
Rated 5 out of 5 by VonnieM Excellent service and attention to detail
W Hotel Taipei is very comfortable and a great 5 star hotel in the city centre. The staff are very friendly and helpful, the rooms are very clean and the food is top quality.
I would definitely stay in this hotel if visiting Taipei!
February 24, 2014