Rated 4 out of 5 Good Stay
Good stay. You have beautiful & new public spaces. It would be nice to see the room decor match the public spaces.
July 27, 2014
Rated 2 out of 5 by MW111 Way too much money for a sub-par hotel.
Very noisy and there were construction workers walking around outside our window. The gym is a joke as well as the spa.
July 25, 2014
Rated 5 out of 5 by Mike067 Great Getaway
A *huge* room by San Fran standards and absolutely everything you'd need right there in the room.
July 22, 2014
Rated 3 out of 5 by Johnsanfrancisco Hotel room cleanliness
I have stayed here quite a few times and noticed the drop of hotel upkeep in the past year. Our room had many issues, not worth switching rooms for, but concerns that will affect choosing this hotel in the future. First the wallpaper in a section of the room had a large tear and water damage. The cushions in the 'sitting area' are completely worn and dirty. Various scuffs everywhere. Out A/C was set very low and on HI but never managed to reach the temperature all night. On a positive note, we enjoyed the espresso machine and the room was very quiet. I just feel like the nice 'W' experience was mediocre at best and although the location is nice I will definitely try st. Regis across the street for a new comparable
July 16, 2014
Rated 5 out of 5 by DSBC Great stay
The staff werre very friendly and helpful making the stay extremely enjoyable. I would definetely visit again next time I am in town.
July 21, 2014
Rated 5 out of 5 by Lattice10 Good place in San Francisco
Near Bart, center of town and reasonable rate for a great place to stay
July 21, 2014
Rated 3 out of 5 by Ericlee I expect more from a W Hotel
I have stayed at many W Hotels and Starwood properties and this hotel was very disappointing.
The rooms' doors and cabinets were ill fitting, so you could hear everyone else entering/exiting their room or closing a cabinet.
They charge $14.95 per day for internet access. This is ridiculous. I think every hotel should have free wifi in the rooms and to charge SPG members is not a way to create loyalty. Finally, the gym was under construction, so many in several months it will be nice, but now it is a tiny room and a disaster..and no discount/credit was offered.
July 16, 2014
Rated 5 out of 5 by EngineerMegan Great W!
Loved our stay at W San Francisco! Henry greeted us at check-in with an upgrade to a Spectacular room (we were on a corner with two windows, so double the great views!) and 2 complimentary drinks. The concierge (didn't catch his name, unfortunately) was the best, with great recommendations for dinners and the easiest way to get there, not to mention where to grab some great souvenirs in China Town. We enjoyed brunch (and the World Cup Final!) in the Living Room where the service was top notch, and finished our stay with appetizers and drinks, also in the Living Room. The food and drinks are creative and delicious. Of course you can expect all of the modern luxury of W Hotels here, with a fun Asian twist. I highly recommend the W San Francisco for your next trip to the Bay Area!
July 17, 2014