Rated 2 out of 5 by NadiaH W Hotel San Francisco
I have stayed at the W Hotel in various cities and always had a great experience. Sadly The W hotel in San Francisco really needs to be refurbished - the throw pillows in my room had clearly never been cleaned, there were stains on the carpet and the decor was very dated.
Dinner at Trace was extremely disappointing - there was a lamb dish served that was shredded and pretty tasteless and the service was sub par to say the least.
The saving grace was the service at the bar which was super but I will not be staying at this property again.....
April 14, 2014
Rated 5 out of 5 by Pourtoes Another great stay at the W
Excellent stay w/ the Family in one of the W suites this past few days. Only issue was w/ the pool closure. Always took advantage of the pool / spa as one of the few hotels in SF with such an amenity.
April 16, 2014
Rated 5 out of 5 by Christsu60 Great Service, Comfort and Great View
Upon checking in the staff was extremely nice and helpful. The room was very clean and one of the most comfortable beds I've slept in. Great view!! Location was perfect for walking to the SF Giants Baseball game.
April 14, 2014
Rated 4 out of 5 by db44 my stay
beautiful hotel convienent to SF attractions,excellent resturants, shopping and nightlife. Staff is very attentive and onsite facilities are fun and entertaining.
April 14, 2014
Rated 4 out of 5 by Neck nice ambience
from both the staff and the atmospherics of the hotel, a pleasant place to stay. great location. you should have free wi-fi in the rooms and get with the program, though, you're the hub of the silicon universe! I didn't love going down to the lobby every morning to check email and I'm too cheap to pony up for in-room wifi
thanks for a great stay; the staff is really friendly and helpful
April 2, 2014
Rated 3 out of 5 by Blizzrecruit Not the best stay I have had
This stay I was placed in room 2712 which was next to the facilities room. On 3/20 - someone went into the facilities room around 11pm and was making loud crashing noises that my entire wall shook. I know this was heard a few doors down too as another guest came out banging on that door. The morning of 3/21 when I had the chance to sleep in, someone went into the facilities room at 5:30am and was in and out of that facilities room all morning.
I understand the need to have housekeeping start early but if you put a facilities room next to the guest room, you should put in a SOFT closing door, not one that slams shut like a hotel room door and also restrict the hours this should be used.
March 23, 2014
Rated 4 out of 5 by Eastcoastmom Icemaker settings
Had a noisy awakening in my beautiful room because the nearby ice machine was grinding out the day's cubes. Set automatically to crunch ice at 7 am? I thought the timing and extraordinary noise was pretty careless, particularly on a Saturday!
April 1, 2014
Rated 5 out of 5 by Daveed Excellent Location and Great Vibe
Stayed here for business and managed to get in some pleasure as well. The staff was excellent, the location was convenient, and the hotel exceeded my expectations. I will definitely be staying here again.
March 31, 2014