Rated 5 out of 5 by Gisella03 Absolutely Fabulous!
So impressed with the outstanding service, friendly staff, superbl common areas, magnificent views, guest recognition and easy airport arrangements..
Location is excellent for getting to know the city on foot and the concierge has perfect advise for the best restaurants around.
March 10, 2014
Rated 4 out of 5 by Rdar1029 Always Enjoy Staying Here
I have to travel to SF a few times a month for work, and I always enjoy staying at this hotel. The only drawback this last time was that I could hear the construction going on within the hotel...
Otherwise, the bar is always fun, the rooms and beds are comfortable, and the hotel location is prime.
March 10, 2014
Rated 1 out of 5 by Neferdesheri Rude & overpriced with a side of pee
This hotel did not have the exceptional customer service I've come to expect from W hotels. I'm dissapointed that I was charged $20 for a local call that didn't even go through, and that I had to argue with the conceirge about receiving my sip cards (drink cards included in my room rate). Ultimately be conceded and gave me one, although I had paid for four days at that rate. I wasn't going to argue, I just won't stay there again. Also, I appreciate minimalism but our room was stark white with no character that I've come to expect from Ws. Without any hip design, what's the point? We could have stayed in a hostel for far less. Which reminds me, the sheets weren't fitted so one light nap unraveled the sides exposing the mattress. It had pee spots all over it so I actually ended up spending the last night of our stay at my cousins house because that grossed me out. What a huge waste of money and time. I definitely will not return ever.
March 5, 2014
Rated 5 out of 5 by HLovesSPG Thanks Vic!
When we arrived, everyone was so friendly and accommodating. Front desk Manager Vic did everything he could to make my weekend stay at the W San Francisco seamless. I enjoyed every minute of my stay! Bar was fun and kicked off our evening every night before heading of into the city. Great stay!
March 5, 2014
Rated 5 out of 5 by 1WSFLover W SF
Every time I've stayed at the W SF it's been fantastic! From the moment you step in the door, you're greeted with a friendly face and a willingness to meet every need. I get really greedy when I stay at the W, making special requests (allergy free bedding, etc) and I get it all with a smile! The rooms are spacious and beautiful. The amenities are first rate (he hotel gym is currently under construction but you'd never know it by the amazing job they've done recreating it on the upper deck of the hotel! I used it two morning in a row and it was great!). I've stayed in other W Hotels around the US, this is one of my favorites. I will stay each and eery time in San Francisco.
February 22, 2014
Rated 5 out of 5 by Jason64 A weekend getaway~
Awesome as always! I love the W!
March 3, 2014
Rated 5 out of 5 by richiefromsac Awesome place to chill
I had a great stop over in SF at the W. Great vibe in the bar and awesome service. well worth the expereince. if you want to be downtonws and want to mix work and play, W sets the bar high.
March 1, 2014
Rated 1 out of 5 by Philippe123456 Very poor experience
- had to go back three times to get a set of key that would open my door when I checked in. Two days later, it stopped working and I waited 20mn at the door for someone to open it
- was woken up at 2am and 4pm my first night by people partying in the adjacent room
- gym is being refurbished, so had to exercise in the tent the hotel set up outside
- finally, I had to wait 45mn for valet parking to pull up my car on departure. Nearly missed my flight
February 27, 2014