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Rated 3.9 out of 5 by 506 reviewers.
Rated 5 out of 5 by Amazing hotel with excellent service Stayed on the 30th floor with an incredible view of San Francisco. Especially appreciated the window seat so I could look outside in comfort and luxury! The room was beautiful with tons of personality that I expect from W. Ordered room service for both dinner and breakfast several times and was impressed with the quality and speed of service. The gym was beautiful, clean, and had nice Bliss products for use. June 7, 2016
Rated 5 out of 5 by AWESOME EXPERIENCE What a great experience, used my platinum member ship and got upgraded to wow Suits room. The room was huge ! plus a great view of Downtown San Francisco. I stayed for 5-6 nights. But the experience was amazing. The music at the elevator, lobby, atmosphere at the gym. Every thing is so excited about it. Breakfast was also great. You get around 20$ coupon everyday, if you are platinum member. And its super tasty ! I will for sure come back again. June 3, 2016
Rated 4 out of 5 by W SF Staff was knowledgeable and quick to check me in. May 31, 2016
Rated 2 out of 5 by Not sure how they can continue to call this location a W Shockingly below W standards. Nothing has been kept up at this location. In major need of an overall. From worn our fabrics, style to SHOWER CURTAIN/tub combo's that look like an airport Sheraton , you really don't feel the W WOW factor at this location. No effort by staff to go above and beyond to make stays here special in any way. Truly a disappointment and well below expectations for the price they charge. I would highly consider shopping around and staying somewhere else in the area. May 31, 2016
Rated 5 out of 5 by Great hotel and location, excellent service Solid W Hotel in a very central location in SF. The Wonderful room is spacious, except for the bathrooms, which are a bit small. I am an AmEx Starwood cardmember, and when I booked this hotel, I mentioned that this was an anniversary trip for my gf and I. The host upgraded our Wonderful Room to one with a city view and also had a bottle of champagne delivered to us later that evening. We really appreciated the gestures. Would definitely stay at this hotel again, for work or pleasure. May 10, 2016
Rated 5 out of 5 by A hotel with excellent location! Recently stayed in this hotel on a business trip for two weeks. The W is centrally located in the SOMA neighborhood near the Moscone conference center, many great restaurants, and a short walk from the BART station. It is a newer building with modern decor and fits the bill as a "W" hotel - fun, young, hip, etc. with,24-hour room service,24-hour gym with modern equipment The staff were very friendly - at check-in and at the lobby-level bar. The room was very spacious, comfortable, and had an excellent view (I had a 22nd floor room). My bed/linens were clean and very comfortable. I had a very comfortable stay and I would definitely return. April 24, 2016
Rated 5 out of 5 by Suite with fantastic view SPG status acknowledged - As a platinum member, I started by booking a standard room. They first upgraded me to a fabulous room, which I found too small. After a brief negotiation phone call, one of the manager managed to further upgrade us into a suite. Cute decor - I love the window blinders and the sky blue decor throughout. Cute little cloud shaped mirrors add hints of fun. City view - Of course you are going to have city views situated in the financial district. But the corner view room did amplify the grandness of SF City, especially with a top down view of Yerba Buena Park. Some other random points: - Convenient location - Expensive valet parking - B&O loudspeaker in suite living room March 28, 2016
Rated 2 out of 5 by Rooms too old to be a W room I wasn't pleased with this room. Since it was the W I was expecting a more modern and chic room. However, I found a couple issues with this. First, the bathroom was more like the Sheraton than the W. Instead of a standing shower it had an old bathtub/shower setup. Second the carpet was old and stained. This W is not on the same level as other Ws I've stayed at. March 17, 2016
  • 2016-06-28 T11:28:45.653-05:00
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