Rated 4 out of 5 by 348
Rated 1 out of 5 by sub927 This W means the WORST
Front desk Promised me can check in at 3:00 when I came at 3:15 they told me I couldn't check in because the previous guest late check out. I talked with Jose Huizar to see if he can help me solve the problem. His solution was I could do nothing but wait even without a sorry.Finally I got the room key at 5:45.That is the way they treat a SPG platium member who wasn't feeling well.when we checked out, they charged me 60 dollars more for breakfast . After I noticed that, they reduced it and gave me some compention.
Rated 5 out of 5 by Christsu60 Great Service, Comfort and Great View
Upon checking in the staff was extremely nice and helpful. The room was very clean and one of the most comfortable beds I've slept in. Great view!! Location was perfect for walking to the SF Giants Baseball game.
Rated 5 out of 5 by Daveed Excellent Location and Great Vibe
Stayed here for business and managed to get in some pleasure as well. The staff was excellent, the location was convenient, and the hotel exceeded my expectations. I will definitely be staying here again.
Rated 5 out of 5 by JiggaMon Great hotel, great bar.
Excellent service and wonderful bar scene, great beers on tap surprisingly. The morning I left I was in a tremendous rush and the hostesses at the restaurant got me a croissant and OK in 2 minutes. Free coffee too, thank you!
They need to hurry up and finish the gym, its under construction.
Rated 5 out of 5 by CR52014 Excellent Vibe for young professionals
We received excellent service from all the staff at the W Hotel.
Rated 5 out of 5 by MarkRS One of the city's greatest!
The location, look, feel and experience at the W San Francisco is fantastic! The staff is exceptional in how they make your stay and experience all that you want and more!
Rated 5 out of 5 by LoveTravel11 Awesome Birthday
We had an awesome time at the W San Francisco. We were celebrating my birthday and Gianna hooked us up with the Extreme Wow Suite. Thank you for going above and beyond my expectations, You rock!!!
The suite was amazing and the birthday cake was a nice added touch. I will definitely be back.
Thanks for a great getaway.
Rated 5 out of 5 by Jayuar Room Key cards
The hotel was excellent but was very frustrated with the room door cards not working had to get a new one each time i left the room.