Rated 5 out of 5 by Jazerkit Great experience!
Had a wonderful shopping weekend with a friend. The staff were exceptionally friendly, helpful and knowledgeable. Special call out to Mark the bartender in the W lounge who kept us laughing so much the first night, that we had to return the following night. The Sexy Fries off their lounge menu are to die for :)
Location is fantastic to Macy's and Pike Market. Will definitely be back.
November 30, 2011
Rated 4 out of 5 by Mark19 Very cool
Have stayed at the W several times now, great hotel! perfect location! friendly front desk staff. Just a few small issues,
1. showed up about 7pm and the valet informed me the garage was full, the parking in seattle is less than optimal so this was a large inconvience.
2. requested a late check out and it was granted so coming back after enjoying the day a staff member was in the process of opening my room even though the do not disturb sign was in place when i questioned him as to what he was doing he didn't make eye contact or verbal contact just walked away. This was very disconcerting.
September 18, 2012
Rated 5 out of 5 by koop2 W Seattle = gets its right
check in was a breeze with a friendly greet and explanation of facilities. In room dining was quick with delivery and tray pick up. the bar staff made you feel like you were at home and the sushi in Trace is mouthwatering to say the least. this hotel makes it look easy to run one. seamless. great location and inviting living room. will always stay here for my trips to seattle.
June 6, 2012
Rated 3 out of 5 by Nikki17 A bit disappointed...
As a Platinum member that more or less always stays at W properties, I have come to expect a certain level of chic coolness at these hotels. Unfortunately, the Seattle property is way below the bar.
I will start with a few positives: fantastic location, very nice front desk staff, the lobby was definitely a scene at night which was fun. Our room also had a greet view of the Space Needle.
Now the not so great aspects of my stay: I was upgraded to a Fabulous room as my Suite Night request could not be confirmed. The rooms are worn, drab and poorly decorated. Looks like the property used to be a three-star hotel and was given a low-grade face-lift. My guest and I got a drink before dinner at the lobby bar and they were out of both Kettle and the whiskey my guest wanted. We both settled, but the bartender seemed more annoyed with us than empathetic. Lastly, I had requested a 4PM check-out so that we could explore the city the following day. This must not have been communicated as housekeeping started knocking at our door starting at 9AM.
Overall, an OK but disappointing stay. Will probably look to the Westin next time I return.
June 29, 2014
Rated 4 out of 5 by ScottH82 Great Hotel
The only issue I had was that the shutters on the windows did not block out the sunlight. Even when closed a substantial amount of light shined in at 6:00 a.m. I would prefer if there had been some curtains or other window covering that allowed me to sleep in without the sun shining directly in my face.
June 23, 2014
Rated 4 out of 5 by Sarah721 Wedded Bliss at the W
We felt like royalty all day! From getting ready in the luxurious WOW suite with my bridesmaids to coming back late after our wedding and finding champagne and strawberries waiting for us. Greg Badger deserves special thanks for making this dream a reality for us. Thank you W!
June 22, 2014
Rated 4 out of 5 by businesstravellerfp Restaurant/Bar under renovation till spring 2012
I love the W and it is my hotel of choice in every city I travel. However, I didn't realize the bar and restaurant were under renovation when I booked and when I set up meetings. Their "temporary" set up is not really functional and the service is terrible, so have your meetings, meals and social encounters elsewhere until the renovation is done.
Additionally staff wasn't as responsive as usual. My safe was broken and I asked the front desk to fix it while I was gone, which they didn't.
Wherever/whenever was great however.
W is always a great choice, but beware the renovation.
December 12, 2011
Rated 3 out of 5 by alaint Great location, but attention to detail is missing
The hotel has a great location, but attention to detail is missing. room product is tired. desk was chipped, trap door on top of shower was rusted, one of the bath robes was worn out and patches of the cotton where complete see thru. housekeeping details are totally amiss. Gym area was very dirty. machines had dried sweat on them. worked out at 8 am and machines where still dirty from day before. breakfast was good and server was very pleasant. cocktail area is understaffed and the tables where always dirty. Got a great rate, so it was good, but not W standards you would expect.
August 29, 2012
Rated 5 out of 5 by MGOhio Overall great experience
Room was ready early as requested. Only issue was that I selected WIFI as my status amenity and was billed for it anyway.
June 23, 2014
Rated 3 out of 5 by sunshine Pretty good
I enjoyed my stay, except for the faulty light switch in the bathroom which winked randomly on and off. Since I left early and returned late, I didn't have time to let Housekeeping know about the issue. I would've expected them to know anyway, since the light was a "blinker." The room was lovely and spacious. The hotel restaurant had odd choices for meals, but were able to accommodate my simpler tastes when I asked. I thought it was a bit overpriced. The staff was incredibly helpful with all my questions, from how to get to places to questions about my shuttle and more.
January 29, 2013
Rated 4 out of 5 by ycsung This hotel has great features
The fitness room is larger than the one in westin
June 25, 2014
Rated 5 out of 5 by Lady Home Away from Home!
Love this hotel! I received a room upgrade and had an beautiful view of the the Space Needle. The ambiance is amazing & it is only complemented by the incredible staff who run the hotel. It is hands down my favorite SPG hotel in Seattle!
December 7, 2011
Rated 5 out of 5 by hedge123 Well managed, stylish and ideally located
This hotel is well run- you can see it in the staff responsiveness and attitude and in the hotel which sparkles. The manager had reached out to me before I got there to ask if there was anything that could be done- I mentioned to him my wife would be in town for one day and it was the end of a cruise to mark our anniversary.....he made sure every detail was taken care of and arranged an upgrade and special amenities. As someone who stays at hotels all the time for business its nice to have a special day made memorable and its increases my loyalty and bond with Starwwod
May 3, 2013
Rated 5 out of 5 by TexasRangerFans We loved this hotel
It was our first time to Seattle and the location of the W Hotel was fantastic. We liked the early and late Happy Hour and our waitress Colby was Fantastic! She did have to put up with the 4 of us Texans and did such a great job.
June 19, 2014
Rated 5 out of 5 by timp65 Hotel Staff are professional and friendly
I recently spent three days at the W Hotel and found the staff to be professional, very helpful and friendly. Their greetings anytime you passed the front desk demonstrated that they valued their guests. If I were to mention to shortcomings with my stay, I would include equipment limitations of the fitness center though I appreciate the 24-hour access and food limiitations for in-room dining---not a very expansive selection.
June 2, 2014
Rated 5 out of 5 by ski1stoney A Very Nice Hotel In Seattle
Stayed here on a Friday and Saturday night. Nice location and very friendly staff. Truly appreciated the SPG Platinum upgrade in room. This property should be viewed as the best SPG choice in Seattle.
October 25, 2011
Rated 4 out of 5 by TXgal Great location
We could walk everywhere from here.
June 23, 2014
Rated 5 out of 5 by tflinn The hotel is great, location good, staff great
The parking is a bit expensive even for Downtown.
March 3, 2014
Rated 5 out of 5 by Mahalo1 Fit for a King and Queen
From the early hour we arrived until the moment we said goodbye,we were treated like royalty. The front desk staff ( each shift) was professional and warm. Whatever/whenever is a fabulous concept! We wanted for nothing. Our anniversary treats were so special! The Trace staff was exceptional. We had dinner on one occasion and a nightcap after shopping and sightseeing on another. Just outstanding. I have been in Customer Service for over 35 yrs. and this was truly CUSTOMER SERVICE at its best. Hats off to you W Seattle. You are truly the best! Mahalo from Hawaii.
November 3, 2013
Rated 4 out of 5 by Boater Great hotel
one bar of soap in bathroom was an anoyance and not up to standards of a hotel like this ; shodul be soap for th ebath plus hand basin
January 31, 2012
Rated 5 out of 5 by Cass28 Amazing view and food!
I loved the corner room that I stayed in. Comfortable, big and an amazing view. I loved having the windows open and being in bed. The food was amazing. The oysters were fresh and the breakfast was divine!
June 16, 2014
Rated 5 out of 5 by Nick Overall experience is amazing
This was our first time to Seattle and we loved every bit of it, starting with the W. The service was quick and professional, from valet, bag delivery, to room service. We travelled with our 19 month old boy, he loved the views and the comfortable accommodations. They were very flexible with our needs, including early checkin, crib in the room, and special requests in the restaurant for our son.
We walked to Pikes Place and took a cab to the Space Needle, all attractions are very close! We will definitely be staying at the W on our next trip to Seattle.
February 17, 2013
Rated 3 out of 5 by CPJP Good location.
Average accommodations with excellent location. I have not received an email receipt for my stay and I have made two calls :(
June 17, 2014
Rated 4 out of 5 by TRB1 Perfect Location
Very nice hotel in a perfect setting for your Seattle trip. Attentive Staff, fun, hip bar, and close to shopping and other great restaurants.
June 16, 2014
Rated 4 out of 5 by TubaCat More than we expected.
After reading reviews for The W Seattle, we did not have high expectations. We were very surprised. This hotel is more a 4+ Star. A lovely hotel, great location, and a extremely comfortable room. Luxurious bedding, nice bath products, large flat screen, iPod dock, and high speed internet. Dark, elegant yet trendy public spaces. We have stayed at the other high end hotels in town....we have a new favorite. Only drawback was the very expensive parking garage, although the service provided there was excellent. Thanks to The W Seattle for a great stay.
October 18, 2012
Rated 2 out of 5 by Comicbookguy Comicon let down
I was actually really excited to stay at this hotel. We came down from Vancouver for Comicon. When we arrived, the parking attendants told us that the lot was full and that we'd have to park else where. The acted like it was a normal thing.... I have never heard of a downtown hotel not having parking spaces for guest separate from those of visitors. We were able to find street parking and save the $40 for the parkade...winning! We went inside and said that there is no parking for guests, and the front desk attendant just brushed it off, again like it was normal. The hotel wreaked of "trying to hard" but the planners didn't try hard enough to plan the space well. I will never stay at this hotel again. We paid good money and expected better.
March 9, 2013
Rated 4 out of 5 by JJRey Account Executive
I love the staff! They are very helpful.
June 16, 2014
Rated 3 out of 5 by Verro Meh - Probably a Nice Room in the 90s
Overall this hotel is in a good location and the room was comfortable to warrant a stay. That being said I did not feel that this particular W meet the standards I have come to expect from the W name.
Room - Overall
Overall the look of the room was washed in browns, which is not necessarily a bad thing provided the accompaniments provide some pop or texture but this room was just drab.
* Comfortable Bed
* Decent Soaps
* Drab and lacking in design
* Shower Curtain was of dime store quality, shower hooks rusted.
* The Bathtub could be found in any budget hotel
* Chipped Glass Lighting
* Stained Bathroom Sink
* Craptacular Electronics
* No Coffee Maker
What really got me about this room is the electronics in the room were probably a decade old. The TV was not of the HD variety, did not have a HDMI port and was relatively small. There was a DVD player, yes DVD, an ugly little cheap plastic silver contraption made by a brand long gone which did not include a HDMI port either.
The mini bar and snacks were nothing special and were a little on the light side as far as what was stocked.
No Coffee Maker in the room, I guess they would prefer you go experience the Seattle coffee birthing spots instead of powering up in your room. They did provide coffee in the lobby, but I like a head start.
The lobby and bar were the only places that felt like any effort was made to stay fresh and alive. The bright colors coupled with the fireplace and modern furniture was definitely the place to be, especially with the low key music subtly rolling through the space without intruding on conversation too much.
The staff were hit and miss. The woman who checked me in was wonderful, bright and engaged in just the right amount of friendly conversation to make me feel welcome but not to hold me up in getting to my room. After that, passing through the lobby I was generally met with surly staff who almost seemed to be avoiding any acknowledgement of another presence if possible. There were some exceptions to that, but not many.
I would stay at this hotel again if it were my only option but it is not the place I would choose given other options. I would prefer to say that I would not deter anyone from staying here if they just needed a comfortable nights sleep but I would not make it my first recommendation.
June 25, 2014
Rated 5 out of 5 by rc27 excellence
hotel made me feel at home from the very beginning. great trendy place, and excellent and responsive staff.
June 13, 2014
Rated 5 out of 5 by chrismc1 chris
I was very impressed by the staff professional way they can handle every situation in avery relaxed and efficient manner especially michael embaye who was very helpful and courtous to me in every way including how to get around seattle
June 7, 2014