Rated 2 out of 5 by Tweeter Not a Category 5 Hotel :(
False advertising. We usually stay at Westin or Sheraton which are billed as category 4 hotels and always great. We decided to spend extra star points for the W which was billed as 5. There's not enough room to describe why it's only a 3. Very disappointing. Terrible product. We will only stay at a Westin or Sheraton from now on.
February 23, 2015
Rated 2 out of 5 by sdzstop Dont walk...RUN away from this place!!
While the staff was nice, the overall experience here was appalling. The Hotel was a mess, the rooms had filth all over the walls, the bed smelled like mildew, the furniture was all scratched up, carpet was dirty both in and outside the rooms. The bar and restaurant was a joke, apparently the whole place was under construction but no mention of this when the reservation was placed go figure. I stayed here for a convention, so once I realized I was stuck (all other Hotels booked up) I tried to make the best of the stay, however It was just an overall horrible experience. I would not recommend this place to anyone, save your money!
December 13, 2011
Rated 3 out of 5 by tokki This hotel is not an ordinary W hotel
Everything was nice. The Hotel was very hidden and subtle. You wouldn't know it is a W hotel unless you locate it with your google map. The room I stayed in lacked the W hotel vibe. It is not hip, not modern, not like any other W hotel I have stayed in. The room was just like any other hotel room.
However, the staff was really helpful. I requested a room with a space needle view and they were able to arrange it for me. That I truly appreciate their effort.
January 27, 2015
Rated 3 out of 5 by retailmavin Is CFO now the CEO?
Charging $15 for internet is so 2005 when no smart phones but now it's rediculous! The router costs are all sunk and it doesn't cost you anything to open up free access; I can go to lounge and given access code, so let's make it in-convienient for guest to work in his room!
One bar of soap is stupid: try being in shower without bar and then having to get out and retrieive from sink! TV programing is weird: try selecting free TV and getting a channel to come on your first try: it's all geared to get you on a pay for view.
Staff was good, valet guys great, nice location.
May 7, 2012
Rated 1 out of 5 by businesstraveler1 Terrible service, shabby place
Totally not worth the price. Incompetent staff. Not even basic in-room amenities (no internet or coffee in the room?!?). Would never stay there again, even for free.
September 24, 2012
Rated 5 out of 5 by MorganAnthony Spectacular Stay in Seattle City
This was my first time staying at the W Hotel and I can tell you that it was my most pleasant hotel experience! From the moment my Fiancé' and I walked through the doors to our check out this hotel superseded all expectations. The hip modern deco of this hotel is just fabulous and absolutely luxurious. You instantly feel like you have entered into a world class hotel. I have stayed in many hotels throughout the world, even four and five start places that did not feel as comfortable and high class as the W Hotel. From Europe, to the middle east, and all around the U.S. The W Hotel is by far my best experience. It makes me want to visit Seattle City more often! We will absolutely be back. The moment we walked through the door we were greeted by an AMAZING group of front desk staff, they not only checked us into our room but let us know that if the room wasn't up to par for us they would make changes necessary to accommodate us, I mentioned that I requested a room with a view and they said that they had upgraded us from the normal cool corner room to a Fabulous King Room to ensure we would get the view that we would enjoy for the same room rate we had originally booked. The bar and lounge prices were reasonable and DELICIOUS, staff was attentive to our needs and made sure our drinks were never left empty. The room was comfortable and CLEAN! Not once were we ever too hot or too cold staying in this hotel, it was warm and cool all at once. The temperature was PERFECTION and the cleaning crew made sure that our room was ALWAYS clean and had the appropriate soaps so that we wouldn't run out. The hallways did not have an odor, neither did the elevator. It was clean, it smelled clean, and it was honestly just overall FABULOUS! I will stay at the W hotel any chance I can get, and would recommend it to ANYONE! Thank you to the W hotel Staff for making our stay so WONDERFUL.
February 8, 2015
Rated 5 out of 5 by BillRMD Fabulous Three Days
Once again, W Seattle and its Talent scored! Anthony at checkin was welcoming, efficient and kind; LiQi consistently styled the room to perfection; and Krism, Kay, Nuradin and Stephen provided their typically flawless and friendly service in Trace. Thanks ... looking forward to our return
February 4, 2015
Rated 2 out of 5 by lisa1975 Services under construction
If you book a $200+ hotel room it should of been posted on the W webisite that the bar and restaurant were under construction. Instead we had a horrible quailty buffet breakfast in the lobby on the second floor which provided horrible service. Breakfast for two for $60 I couldnt even eat the wet eggs and rubber bacon. This killed the experiernce of staying at the W.
December 5, 2011