Rated 5 out of 5 by mikedNC2015 Great Staff
The staff at the W Seattle were very accommodating, and went above and beyond to meet my needs during my stay, inclusive of printing requests and general inquiries.
When following up with the staff after my stay, Brittany was able to quickly and effectively answer my questions regarding an unknown charge on my bill. Brittany and the entire staff made my brief stay at the W a very enjoyable one.
April 9, 2015
Rated 3 out of 5 by JRM85 This Hotel Needs Upgrading
I would like to start by stating the staff is great. However, the hotel and facilities are far from meeting the W standard I have become accustomed too. The corner room I had a lackluster view that overlooked a 1990's satellite dish. My friend booked from a secondary site and ended up on the 19th floor and had a much better view. The room reminded me of an older less modern version of the W. There was a hallway that was nothing more then dead space. The bathroom was something grandpa would have. The tube is outdated and lacks the modern feel. This is a far cry from the W in San Diego. The sink had a nice concept however, the glue was old and you could see the brown from it as if the part was dirty. This is not the fault of the housekeeping, but an old outdated sink. Overall this is not a place that you would think is part of the W brand. It is in a good location, but so are many other hotels for better pricing. Also, the lounge/dj area is pretty bad. The W in Boston was far better, so was the W in San Diego, as well as the W in San Fransisco. Like I said before, not the best W to stay at.
April 6, 2015
Rated 4 out of 5 by Jenn88 A great stay every time
I travel a lot and I typically choose the W while in Seattle because of the stylish, comfortable interior and great staff. I did encounter a couple issues with room maintenance but, given how many times I have stayed, there is bound to be a hiccup eventually. I can say that I expect quality here and I am seldom disappointed. The ONLY drawback is that the food is typically not worth the price. It is not too overly expensive but few items pique my interest and I am not a picky eater. The breakfast is typical but I usually grab lunch or dinner elsewhere.
March 31, 2015
Rated 3 out of 5 by DestinationGal Usually a W fan
Fist let me start by saying that we usually love the W chain. We have stayed at numerous W's and appreciate the crisp, contemporary design as well as the quality of service. The only thing I would note of our stay at the W Seattle is that the hotel is "tired". It really is overdue for a remodel. The lobby and restaurant areas were fine - but the guest rooms are showing their years of wear. Also, for a city where the sun only appears on occasion, the guest rooms are very dark. We look forward to hearing of plan to "freshen things up" - and then we will gladly be back!
March 16, 2015
Rated 4 out of 5 by yarboj Nice View
Overall the hotel was very nice. The room was very comfortable and had a great view of Mount Rainier. The beds were fantastic as well. However, the hotel seemed a little tired (it is hard to keep an ultra modern design looking that way) and the halls were very dim. The location of the hotel was great. We were in Seattle for close to a week with no car and never had any issues getting around the whole city.
March 7, 2015
Rated 2 out of 5 by Tweeter Not a Category 5 Hotel :(
False advertising. We usually stay at Westin or Sheraton which are billed as category 4 hotels and always great. We decided to spend extra star points for the W which was billed as 5. There's not enough room to describe why it's only a 3. Very disappointing. Terrible product. We will only stay at a Westin or Sheraton from now on.
February 23, 2015
Rated 5 out of 5 by MorganAnthony Spectacular Stay in Seattle City
This was my first time staying at the W Hotel and I can tell you that it was my most pleasant hotel experience! From the moment my Fiancé' and I walked through the doors to our check out this hotel superseded all expectations. The hip modern deco of this hotel is just fabulous and absolutely luxurious. You instantly feel like you have entered into a world class hotel. I have stayed in many hotels throughout the world, even four and five start places that did not feel as comfortable and high class as the W Hotel. From Europe, to the middle east, and all around the U.S. The W Hotel is by far my best experience. It makes me want to visit Seattle City more often! We will absolutely be back. The moment we walked through the door we were greeted by an AMAZING group of front desk staff, they not only checked us into our room but let us know that if the room wasn't up to par for us they would make changes necessary to accommodate us, I mentioned that I requested a room with a view and they said that they had upgraded us from the normal cool corner room to a Fabulous King Room to ensure we would get the view that we would enjoy for the same room rate we had originally booked. The bar and lounge prices were reasonable and DELICIOUS, staff was attentive to our needs and made sure our drinks were never left empty. The room was comfortable and CLEAN! Not once were we ever too hot or too cold staying in this hotel, it was warm and cool all at once. The temperature was PERFECTION and the cleaning crew made sure that our room was ALWAYS clean and had the appropriate soaps so that we wouldn't run out. The hallways did not have an odor, neither did the elevator. It was clean, it smelled clean, and it was honestly just overall FABULOUS! I will stay at the W hotel any chance I can get, and would recommend it to ANYONE! Thank you to the W hotel Staff for making our stay so WONDERFUL.
February 8, 2015
Rated 5 out of 5 by BillRMD Fabulous Three Days
Once again, W Seattle and its Talent scored! Anthony at checkin was welcoming, efficient and kind; LiQi consistently styled the room to perfection; and Krism, Kay, Nuradin and Stephen provided their typically flawless and friendly service in Trace. Thanks ... looking forward to our return
February 4, 2015