Rooms & Rates

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  • For stays longer than 90 days, please call 866-539-3446.
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1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 3.9 out of 5 by 737 reviewers.
Rated 5 out of 5 by Great hotel, great location! I had a corner room which offered a lot of light and was quite spacious. Bathroom lighting was good and shower pressure was wonderful. Lounge is great for low key cocktails in the early evening hours, and "hopping" as the night wears on ~ great for impromptu dancing with friends. Will definitely recommend! February 19, 2014
Rated 5 out of 5 by Perfect staff to match a perfect location The staff at the W Times Square was second to none. Their attention to detail and condition of the property was outstanding! The perfect location for catching any broadway show and any of the action the city may have to offer. February 18, 2014
Rated 5 out of 5 by Wonderful stay My boyfriend and I enjoyed Valentines Weekend at the W Times Square and really had a wonderful stay. The staff were incredibly courteous and really tried to go out of their way to guide us locally and answer our questions. I would definitely recommend the hotel and would look to stay there the next time I visit New York. The location and the service are big differentiators for us, and the W Times Square did not disappoint. February 18, 2014
Rated 5 out of 5 by Great Hotel, Great Location Rooms were very comfortable and the staff was very friendly. And you can't beat the location. All the theaters were within 2 blocks. February 14, 2014
Rated 5 out of 5 by W-NY Times Square I love the W. Excellent staff. The decor, vibe, and feel of the place from the moment we walked in was amazing. Had nice dinner at the Blue Fin Restaurant on first floor. Our room was spacious and clean and the view from the 53rd floor was heavenly at night and in the morning. Will definitely return and recommend the W to others. February 11, 2014
Rated 5 out of 5 by Perfect Location Spent a wonderful 4 nights at The W - Times Square ... in spite of some cold and wet weather, the weekend trip from South Texas to the frozen North was perfect .. staff friendly and helpful ... rooms well appointed with a fabulous view of the City ... Lobby Bar perfect place to stop after a long night out ... will definitely be back !! February 11, 2014
Rated 5 out of 5 by Great Staff, Great Atmosphere and Great Location I spent 4 nights at the hotel, the experience was great. The staff was cordial and very helpful. The atmosphere of the hotel and the comfortable, opens spaces really made the experience great. February 9, 2014
Rated 4 out of 5 by A little noisy, but comfortable and satisfactory This hotel was very clean and modern. The room was a bit smaller than I had anticipated, but I was still comfortable. The incoming light at night was too much for me as it was nearly the same at 3 a.m. as it was 9 a.m. and I need my room dark. Also, since it was situated right at Times Square, it was pretty noisy all night (sirens, cars, garbage trucks, etc.). Lots of activity. However, the overall experience was satisfactory and I would stay there again. February 7, 2014
Rated 4 out of 5 by Great hotel The rooms are really nice abd the beds super comfortable. February 3, 2014
Rated 4 out of 5 by Always an enjoyable stay I always enjoy staying at the W in Times Square. The service is very good and the rooms are comfortable and clean. The hotel has a fun young atmosphere. I note, however, as a minor detail that all of the electric sockets do not work either in the room, nor in reception. Please pay attention to small details that can end up making a stay difficult. Otherwise, I was very pleased with my stay. February 2, 2014
Rated 4 out of 5 by Great location We stayed for 2 nights and the service was not up to the "W" reputation overall. We have stayed at W properties in Wash DC and New Orleans and they knew how to exceed service expectations. The front desk staff was awesome -- the concierge were nice but not overly welcoming. The bartender on Sat night was more into talking with her friends than serving us and the other customers. Housekeeping was also not the greatest - did not replace glasses used and discarded room service from the room next door sat in the hall for 24 hours -yuck! The door men were fabulous and made great recommendations for food and drinks. Will go back due to location and hopes of improved service. I love the W's and will give this one another try. January 28, 2014
Rated 5 out of 5 by Great Location Excellent Staff We stayed again for my wife's birthday and the service provided was excellent. Fantastic location, and yes there is noise from Times Square, but not a big deal. The staff made the trip well worth while. Thank You January 27, 2014
Rated 5 out of 5 by In the heart of Times Square Wonderful stay at the top notch W Hotel in the heart of Times Square. We couldn't have asked for more! January 25, 2014
Rated 4 out of 5 by W Hotel, Times Square Would like to especially thank the staff on the forecourt of the hotel and the emergency / medical team for their help and support as I badly cut my head on the taxi door when arriving at the hotel at lunchtime on January 20th. Appreciated the concern and attention January 22, 2014
Rated 5 out of 5 by Right in the Heart! Cool hotel right in the Heart of Times Square! Fun place to stay when you want to experience NYC as the quintessential tourist. Very cool vibe and excellent staff-- from the doormen to the front desk, to the housekeepers, to the bartenders in the Living Room. We have stayed for quick trips to the city many, many times, but I am sure it is also the perfect spot for business. January 21, 2014
Rated 4 out of 5 by Modern place, good location We liked the design of the hotel a lot, beds were surprisingly comfortable -even though they were just double beds - it will be nice to have queen size beds instead -we had our 6 year old with us. Housecleaning was impeccable, room service fast -even though they forgot tea I have ordered. The front desk is the main minus. We were charged and requested to pay despite the fact that we had paid already (was part of the flight and hotel package) Only upon arrival to our hometown we verified that it was paid upfront and we had to request a refund -which proceeded smoothly. The bar was noisy and I got a broken champagne glass where I cut my lip on , the waitress promised discount- which never came. The next evening we were significantly overcharged in the bar -it was rectified the next they at the front desk thanks to persistence of my husband. So overall the hotel has a great location, nice decor, just the people training should probably improve. January 21, 2014
Rated 5 out of 5 by W. a great place to stay in times square We booked the w through Amex platinum and got a great rate, breakfast, late checkout and $100 credit towards food at blue fin where the food was outstanding and an upgrade to corner room. Service at the hotel was five star. We have stayed at fine hotels and this was at the top, we highly recommend it. January 20, 2014
Rated 4 out of 5 by Great features. Room heating mal function Less points tan expected because room heating mal function January 15, 2014
Rated 5 out of 5 by Beautiful and Convenient Using SPG points and an upgrade, we stayed in a beautiful, modern suite, which was enormous by NYC standards. In the heart of Times Square, we had a great view of the bustle below, although the room could have stood a set of black-out curtains, instead of just pull-down shades that let in light on the sides. The 7th-floor lobby is loud in the evening, because of the hopping bar. We never went in, but it looked very cool...just not why we were there. The service was impeccable, bed wonderful. Subway is very close and cabs abundant, so very easy to get anywhere in the city from the hotel. January 13, 2014
Rated 5 out of 5 by TEN STAR hotel! From the moment I made my reservation, to checking in, WHILE staying in the hotel and after checkout, service has been top knotch. The manager even sent me an e-mail DURING my stay to ensure that I have all I need and contact him if there is anything else I need to ensure an awesome stay. ALL other hotel chains need to take W's (and SPG's) lead on customer service. I'm coming back SOON! January 13, 2014
Rated 5 out of 5 by Great stay! The W Times Square is always my first choice in New York! January 12, 2014
Rated 4 out of 5 by Fantastic location My teenage daughters and I loved this hotel. It was right in the heart of time square and close to everything. The bar area was fun and lively and the rooms were cosy. They weren't very big and the hotel room was slightly tired but I would definitely recommend this hotel and stay there again, should I ever return to New York. The concierges were brilliant and really helped to make our stay memorable. January 11, 2014
Rated 4 out of 5 by Convenient Convenient service and features, clean and comfortable. Good location for midtown/Times Square. Only negative was slow service at their restaurant. January 11, 2014
Rated 5 out of 5 by Moose mafia corp. The best vacation I've ever had! January 9, 2014
Rated 3 out of 5 by courteous and truthfulness Requested to switch room, however, instead of upgrade, my room got downgraded. When I asked not to switch anymore, the frontdesk told us the original room had new guest before we pointed out our luggages were still in the room. January 8, 2014
Rated 5 out of 5 by Modern zen feeling If you like the simple design and zen type luxury you will love this hotel. Very modern, and the staff is simply the best..... January 7, 2014
Rated 5 out of 5 by fantastic!!!!!! This was our first time to new York and you can not find a better hotel or location then the W hotel in time square. The staff was amazing - the cleaning staff were outstanding!!!! you will not be disappointed if you stay here. January 6, 2014
Rated 5 out of 5 by Great Visit Thanks so much for your attention to details to make our visit a great one! The staff members were especially helpful and made us feel welcome! We look forward to visiting New York City again! We will certainly recommend your hotel. January 6, 2014
Rated 4 out of 5 by Great Location, great and helpful staff. Great location, right in a middle of Times Square. Very professional and friendly staff. Mr. Eric meeting and helping arriving and departing guests at a door is fantastic. He has remarkable customer skills, very professional and attentive to details. Just a nice, courteous and efficient at his duties individual! January 6, 2014
Rated 5 out of 5 by Loved It !! Amazing staff who returned a lost backpack to Scotland thank you Seth. Beds are so comfortable and the hotel is spotlessly clean. Smells amazing too and you can buy the signature room spray so now my home smells like the W. Staff friendly and car service available from hotel at reasonable prices. We had young children and no one minded at all. Very central, accessible to what you want to see and do in NYC. Thanks again we will be back. x January 4, 2014
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