W Mexico City

  • Campos Eliseos 252,
  • Chapultepec, Polanco
  • Mexico City,
  • Federal District
  • 11560
  • Mexico
  • Map

Rooms & Rates

  • For stays longer than 90 days, please call 866-539-3446.
  • You can only book 550 days in advance.
  • Please double-check your dates.
1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 3.7 out of 5 by 132 reviewers.
Rated 5 out of 5 by W always Wows This place was amazing! It is located in wonderful polanco district which is upscale location in Mexico City. The service was top notch and friendly. When we arrived were Upgraded to marvelous suite on 25th floor (2503) unprompted as we are spg platinum and got amazing room on top floor with two levels...wow! We are at the new restaurant J by Andres and the food was amazing but service related issues were a negative (dinner); keep in mind they just opened so all these issues are easily fixable. When we came down for breakfast at same reataurant the food was again amazing and service top notch ... (However the service related issues were not just our dinner waiter but the other staff ...the manager. Ricardo rojo I believe was the one that rectified the situation) Verdict we will come back as place is w trendy and in amazing location November 5, 2015
Rated 3 out of 5 by Hotel is good I stayed here for business Oct 13th thru 16th. The restaurant was being redone and not all the facilities were going yet. When i go to a country, i want to eat food that are from that country not from Spain, although i was pleasantly surprised at the samples i received. The service is impeccable, I told a young lady Montze i believe her name was that i was having difficulty breathing due to the altitude of Mexico City, she was genuinely concerned and found me a spa that had oxygen treatments. I commend this young lady for genuinely caring for my well being, she double and triple checked on me to make sure i was ok. She is a great employee for doing so. October 19, 2015
Rated 5 out of 5 by This hotel is wonderful Absolute pleasure and rest, a insuperable view, kind personal, delicious food, everything clean and beautiful. July 19, 2015
Rated 4 out of 5 by The room is different as standard Hotels The room is nice. The jacuzzi wasn´t warm. The was no toaster in the breakfast July 9, 2015
Rated 3 out of 5 by Internet access, gym and food lacking i booked through spg and they refused to honor the free internet, food was average or less and gym was very small and had very basic equipment. Staff were very friendly and room was quite comfortable though. June 1, 2015
Rated 5 out of 5 by Setvice was world class The Staff was outstanding. We felt cared for, pampered, and helped w everything we needed from reservations, tailoring my husbands suit, mailing packages, arranging a special event for us from the doorman, to the driver, bartender and maids they could not have been nicer. Two people deserve special praise: Marika Simon and Alex at the bar. Wow! We felt like VIP's. The hotel felt like a home full of fun, knowledable and helpful friends!! Thank you. May 5, 2015
Rated 5 out of 5 by Upscale Hotel & Friendly Staff Stayed for a few days for travel and was not disappointed in the quality of the hotel and high attention to detail. April 15, 2015
Rated 5 out of 5 by Better than expected This hotel really exceeded our expectations. From the moment we checked in until the time we reluctantly left was a fantastic experience. I really can't say enough good things about our stay. We arrived early after a red eye and they were able to check us in early. The room we had was recently renovated and was so nice and comfortable we probably wouldn't have wanted to leave had we not have had a full schedule of sightseeing to do. The hotel location is amazing and we walked to and from dinner and shopping in and around Polanco all weekend. The hotel staff was also some of the most friendly and helpful people we have experienced in our travels. Hotel Manager Marika came over and introduced herself one evening when we were in lobby and asked us how our stay was going and if there was anything she could do to make it better. She really made us feel like important guests even though there were some VIP's at the hotel all weekend. The concierge service was top notch and recommended some fun activities like a tour of the city with a super friendly and knowledgeable driver Enrique, and riding bikes to the Anthropology museum in Chapultepec park on Sunday morning. The Referma is closed to traffic Sundays and riding able on it was a highlight of our trip. All in all we would recommend this hotel to anyone planning a trip to DF. March 10, 2015
  • 2015-11-29 T07:05:07.290-06:00
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