Rated 5 out of 5 by satisfied best kindness
Good service and very kind
I am satisfied and impressed
May 13, 2013
Rated 5 out of 5 by Harris Outstanding Experience
I can not say enough about our experience at the W in Seoul. This was our first trip to Seoul and we sure picked the right hotel to stay at. The entire staff that we came in contact with was professional and very helpful. The property is located on the Han River with great views and surroundings. Everything about the hotel was great and we are looking forward to our next trip to Seoul and our stay at the W.
April 14, 2013
Rated 5 out of 5 by KAG99 Springtime in Seoul
Walkerhill location is prime location for any visitor wishing to experience a bit of nature amidst the hustle and bustle of modern Seoul. The meandering hillside streets offer grand vistas of Seoul across the Han river. Up close one can enjoy the sights, sounds and scents of a thick forest of cherry trees and native plants. Fun, festive, family atmosphere during the weekend days, especially Sunday afternoon. But make no mistake, there is a sophisticated, hip urban crowd on weekend nights. Weeknights are perfect for the businessman who likes to step away from things after a long and busy day.
April 25, 2013
Rated 3 out of 5 by LandedSPG W-Seoul Searching
I've been to this hotel over 75 nights in the past 5 years. I know (knew) most of the staff by their first names and have stayed at the W-Seoul with various groups of people including my sister, girlfriend, mother and business parters over the years. I know the hotel well and the people working in there, my stays were always extended stays up to recently.
The location of the hotel is good and bad at the same time. It is well out of the the main core of the city so your travel costs can add up however it's a perfect place for relaxation and fun. There is a duty free shop inside the hotel complex as well as the best Casino in Seoul.
This is also the first W brand hotel in Asia so they went all out with the design and the general architecture of every aspect of the hotel. Especially the rooms, which generally speaking you have to argue to get an upgrade to suite if you are a Platinum but you end up getting it at the end.
The buffet breakfast and the ever changing menu on the various restaurants on site will keep you satisfied no matter how long of stay you have.
Generally speaking everything about the W-Seoul meets or exceeds the Category 5 standards, with one exception: the front office turn around. Now I know this means very little to most travelers, but to those who do extended stays and have specific routines this is very importanti. There is no sense of continuity with repeat bookings and by the time someone gets used to your particular needs, they are replaced and you have to reestablish a relationship. As result, there is rarely any discounts and recognition when you do extended bookings. For that reason alone, I recommend this hotel to anyone who has a short term stay but not to those who are planing on multiple extended visits.
As a whole, the staff on the front lines are FANTASTIC and have provided me the BEST service I have ever had.
October 28, 2011
Rated 5 out of 5 by cocomom Lovely place!
This is the best w hotel I ever been. I love the staff member's attitude.
April 29, 2013
Rated 5 out of 5 by artistyuni This hotel has excellent services!
It was great staying at W Hotel. The service and the food was outstanding. I really enjoy staying here! I definetly want to come again!
April 28, 2013
Rated 5 out of 5 by pipi 癒しのウォーカーヒル
November 18, 2011
Rated 5 out of 5 by Seyeonpa Very nice hotel.
W walkerhill seoul is very good place.
Room is very nice & has wonderful view.
Staff is friendly.
April 16, 2013