Rated 4 out of 5 by leoleo moderately good
I stayed at the hotel with my family. My Parents in law loved the view of the room and the swimming pool. Staff were kind and helpful.
However, breakfast in the restaurant was so so as some food was not enough to be served and we had to wait until the staffs fill the serving pot.
Also, I could hear some noise while I was sleeping. Maybe the hotel is not well soundproof building.
Therefore, I can say W hotel is moderaltey good to stay.
July 15, 2014
Rated 4 out of 5 A lovely evening at the W Seoul
My wife and I took a weekend getaway to the W Seoul (we live and work on the outskirts of the city).
We had a great experience overall. The amenities are fantastic, the bed was very comfortable, the TV is state of the art, and the overall feel of the facility is youthful and vibrant.
I've stayed at a number of Starwood properties, including the Le Meridien in Hong Kong and the Westin in Columbus, Ohio. This was my favorite Starwood experience to date.
A couple of minor complaints:
1) The in-room breakfast is rather forgettable, and not worth the cost
2) The Woo Bar is fun, but I would have preferred live music over the rather strange and hypnotic video art
Again, all things considered--an excellent retreat for Seoulites, and a fine choice for out-of-town visitors.
Great work, W Seoul!
November 23, 2011
Rated 5 out of 5 by CYML Best W I've Experienced.
This has to be one of the best experiences I've had staying at an SPG hotel. The rooms and facilities are what I expected from the W, but what distinguished this particular location is their service. From the check-in to check-out, I've always felt welcome and important. Special shout out goes to the concierge crew - these ladies went above and beyond to help me find tickets for "Wicked" and reserve a restaurant near the concert hall for a special night out. Thanks ladies!
September 21, 2012
Rated 5 out of 5 by bylim This hotel has a magnificent view
The hotel's interior is modern.
The best part is that it has a good view.
August 12, 2014
Rated 5 out of 5 by Matt613 Among the best
W Seoul was a phenomenal experience. The staff, in particular, are extremely polite, helpful and kind. The room exceeded all expectations and made for a very comfortable and luxurious stay. I would certainly recommend this hotel to anyone and I will stay there again on my next visit to Seoul.
July 19, 2014
Rated 5 out of 5 by MCHK Amazing W experience as ever
I spent 2 nights over a weekend. I'd read a lot about it being too far away from central Seoul, but it really didn't feel like that at all. The taxis are easy to get outside the hotel, brilliant (and cheap) and we were in the various places like Itaewon very very quickly. The staff are absolutely amazing, especially the concierge team who made my stay very special, from arranging tickets to a K-League football game, to booking a tour to recommending cool places to eat and drink. And it's always delivered with a real smile and desire to help. The design (rooms, Woo Bar, Kitchen) is the high standard you come to expect from W all over the world. My only 2 very very limited gripes are that a hotel of the standard of the W should not charge for internet in the room (feels very cheeky especially when it's free at other Ws) and also if you forget your toothbrush, there's not one provided for free and you have to pay circa USD8 for one. Probably the most expensive toothbrush I have ever seen!
July 14, 2014
Rated 5 out of 5 by howeverido I enjoyed staying here
I stayed there when I visited Seoul for sightseeing. It is located in the Mountain, so view, air and surroundings are excellent! I enjoyed night watch as well as morning freshness. I didn't have chance to go Bar and night club, however my friends told me that bar and night club is worth to visit.
I will definitely stay here again.
July 2, 2014
Rated 5 out of 5 by DMTan W Seoul - Walkerhill; One of the best hotels everrr!
W Hotel has never fail to surprise me and I would highly recommend W Seoul - Walkerhill to all the travellers out there! Waking up to the view of Han River is amazing and the quality of the hotel - be it F&B, services, facilities have exceeded beyond my expectations and I will be sure to stay in this hotel each time i'm back in Korea!
June 30, 2014
Rated 4 out of 5 by Zion Modern and comfortable hotel
When things are going complicated, it would be good to stay at a simple and modern hotel like W Seoul for relaxation.
August 4, 2014
Rated 5 out of 5 by Tama Wonderful Experience
The front desk and especially the the concierge staff were very knowledgeable, informative, helpful, and professional. They could sense our insecurities in being in a foreign country and went out of their way to make sure we felt safe and comfortable. They prepared explicit written instructions on how to use the various transportation options, wrote instructional cards (both English and Korean) we could show our taxi driver, and assisted us with a personal travel itinerary geared to the activities we wanted to do. Their valuable assistance provided us with a positive experience of the Korean culture. We are most grateful for their expertise. The rest of the staff at this hotel were also very courteous and respectful.
Although they have a fitness center with a wide variety of equipment, we chose to utilize the pool. It was a great way to relax at the end of the day.
September 28, 2012
Rated 5 out of 5 by ahnka It was fantastic experience!
The day was my propose to my future wife. I prepared room decoration and special gift. And finally W Seoul - Walkerhill was also perfect for my imagination. Now I have married and my wife is also satisfied with the night in W Seoul.
Room condition was very good and modern. And 1st floor Woobar was also comfortable and trendy. Thank you.
June 26, 2014
Rated 4 out of 5 by cindyyogi Excellent service, food could be better
We had a very pleasant stay at W Walkerhill. The most standout feature of the hotel was the attentiveness and courtesy of the staff. In particular, the wait staff at the Kitchen restaurant were wonderful and the housekeeping staff were also very courteous.
The rooms are stylish and the facilities are great. I enjoyed the pool.
Only two things more would have made our stay perfect:
1) The beds are a little on the softer/plush side. I guess some people prefer this type of bed, but I would have preferred a slightly firmer mattress.
2) The food options are very limited for vegetarians and vegans. I would suggest adding a few more items in the lunch and dinner menus at the restaurants/in-room dining. Also, during breakfast, offer oatmeal or some other substantial item in place of eggs.
Otherwise, we really enjoyed a stay. Quick tip: try to Woonut (a cronut) at breakfast. It's awesome!
April 12, 2014
Rated 5 out of 5 by PrettyMia Studio Suite on Top Floor
I have booked a wonderful room and was upgraded to a Studio Suite (Room 1451), top floor. It was weekend, completely full booked, and I was luck my Suite Night Award worked. The room has mountain view, but I hear all Studio Suite types are of the same view.
My 2-year old loved the round bed, the space (she kept running around), and above all the round bath that was big enough for the whole family (2 adults + 1 baby in our case). We've stayed at a larger room before (Fantastic Suite), but this Studio Suite was just perfect for a small family - it's red colored decoration and the round designs make the room fun and bright.
Breakfast on weekend could be a bit tricky, we had to wait for more than 10 minutes and the food was running out (we arrived 9:30). I hope the staff can host breakfast a little longer on weekends.
We also had a chance to use the pool on the 3rd floor (WET), but our daughter preferred to be in the bath in the room. Overall, we really loved our stay and would definitely like to stay in the same room again.
July 7, 2014
Rated 5 out of 5 by Jhjung This hotel has great features
This hotel has good facilities for family activities and dining
July 30, 2014
Rated 5 out of 5 by YunBacsa Wonderful place in urban
What a nice and relaxing place in urban
July 31, 2014
Rated 5 out of 5 by RasmusK Another great stay at a W Hotel
After staying at the W in both Taipei and Bali, we were quite excited about our stay at the W in Seoul. Although the check-in was a bit awkward at first, we were very happy to hear that the hotel had upgraded us to a "Fantastic suite" with large windows overlooking the river. The crib that we had requested for our son came at the same time as we entered the room.
Overall, the suite was indeed fantastic and so was the room service food that we ordered later in the evening. Only a few minor cons, such as that some drawers could not be opened due the way the TV set had been installed and insufficient "childproofing" of controls etc. Also the compulsory use of bathing caps in the pool may be warranted due to local cultural codes at the same time as it felt a bit unnecessary to push it that hard for a hotel that has a global audience. Yet, overall, we were super happy and would love to come back some day!
October 13, 2013
Rated 5 out of 5 by reviwer A relaxing weekend
we stayed there for a weekend on December 2013, it was really a great stay, we enjoyed being there and would love to go back again
July 22, 2014
Rated 5 out of 5 by JYPJYR Probably the coolest place in Seoul
Stayed in Wonderful Room, 14th floor.
Great view. Great breakfast. Must have some drinks in Woobar.
July 25, 2014
Rated 5 out of 5 by EUNJAE GREAT EXPERIENCE
EVERYTHING IS GOOD
I will reconmend this hotel
July 27, 2014
Rated 5 out of 5 by PeacefulandHappy Wonderful!
My stay at W Seoul Walkerhill was wonderful. The staff overall was extremely professional, very attentive and courteous. Notable were service by Angela in the Kitchen and the Chef! Warren, the assist MGR at Away Spa&Gym was extremely helpful and went the extra mile to provide information. Sandy & Peter in the Gym were excellent. The Woobar was excellent, nice atmosphere!
December 10, 2013
Rated 5 out of 5 by Scent Everything was perfect!
The view was beautiful and everyone was professional and kind
July 20, 2014
Rated 5 out of 5 by Scent excellent staff! great room features
well skilled staffs made my stay more perfect!
July 20, 2014
Rated 5 out of 5 by Greenrabbit retail experience
All is done to experiment and entertain, always with great respect of the client and detailed- oriented thoughts.
Easy, fluid, no bling bling but efficient service with a specific additional touch. I guess it is the W signature. I experimented it for the first time, and will check where to find one W to my next destination.
November 20, 2012
Rated 5 out of 5 by YYJPKIM Great experience!
As a SPG Gold Member It would be helpful to know the availability of an upgrade to a suite room in advance rather than finding out the day of check-in.
June 30, 2014
Rated 5 out of 5 by SSGHeretic Amazing Hotel and Staff
The hotel staff welcomed my wife and I very warmly and as if we were part of the family. Any needs and questions we had they were more then ready to assist. It was the most amazing hotel i have ever stayed in from all my travels and highly recommend this hotel to anyone coming to Seoul especially if you have any pets.
September 3, 2013
Rated 5 out of 5 by SPGLifetimePlatinumDBO One of the best W Hotels in the World
I've been coming to the W Seoul for many years and stay at least 8- 10 days every few months. I can honestly say that this is my home away from home.
The staff are outstanding and acccomdating in every respect.
I highly recommend this hotel to anyone traveling through Seoul for either business or pleasure.
August 11, 2012
Rated 5 out of 5 by unhappy1123 wonderrful stay
Very nice modern high class hotel. The staff was very friendly and helpful. It would have been nice if they were able to upgrade my room for my week long stay as a gold member. but i had to settle for the very standard room due to availability. Other than that, the stay was fantastic.
March 16, 2014
Rated 5 out of 5 by MRPDG Staff went far and beyond to help!
Davis, Jackie, Joe, Sonny and Andy
all helped make our stay comfortable, relaxed and personal. They all assisted in an important, unique request and made it happen. When we are in Seoul, we will be at the W at Walker Hill! Thanks Everyone.
Marla and Peter from New Hampshire
March 10, 2014
Rated 4 out of 5 by Bil1477 Large room, plenty of food choice for breakfast.
We stayed in a double bed room. The only thing that needs to be improved is that there is no ligjht control on the left hand side of he bed. Another minor point is that the remote control for the TV and DVD ins't working properly. The DVD/tape set seems to be quite outdated.
February 25, 2014
Rated 5 out of 5 by Zoop Always feel special as a guest at W Seoul
The staff at W always make me feel very welcome every time I visit even though it's mostly for a single night. Not only do they ask the right questions but it's nice for them to remember my name. Looking forward to my next visit to Seoul - hopefully can stay a few more nights!
June 25, 2012