Rated 3 out of 5 by FanofWs Nice room but far too noisy
Positives: great location, nice rooms
Rooms are aging a bit but still pretty nice. Had a WOW Suite on the top floor, with a very nice balcony.
Negatives: Far too loud on weekends
Had loud parties in neighboring rooms not once but TWICE (different parties) over the weekend. Both times I called the desk and they sent someone up to quiet them down. Pleased with the responsiveness of the front desk but be warned if you are here on a weekend, the staff seemed to indicate it was a pretty normal occurrence. Just far, far too loud for a hotel. Note this was on the top floor, not nightclub related noise this was from people throwing parties in the rooms.
November 12, 2014
Rated 5 out of 5 by Patrick99 Amazing stay and great staff
We had a great stay, and very pleased with the hotel. We were upgraded to an amazing suite. I love the soaker tub and the large walk in rain shower. We also had another friend join us unexpectadly so we were able to get an extra room (which was upgraded as well) at the last minute with no issues. Everything was to W standards or higher. Only negative is the drink prices in the bar, but thats fine. The breakfast was great. This is my facourite hotel in Montreal.
November 7, 2014
Rated 2 out of 5 by GGarcia27 EWOW Suite not worth it!
Hotel looks beautiful online and the lobby is gorgeous but the rooms are so poorly lit! I am an SPG AMEX account holder and felt so under appreciated compared to many other W Hotel's I stayed at. First of all the food is extremely over priced for what you get. I ordered pancakes and got the thinnest pancake I have ever seen! A baby could eat it and still be hungry. The room is extremely dark at night so you can even apply makeup or get dressed as the lights are blue. The staff were OK but I felt like a regular guest in a regular room. I spoke to th front desk when I left and they said they would reimburse my room service charges and give me extra points which never happened! Everytime I call they give me an excuse. Beautiful hotel but needs some work!
November 14, 2014
Rated 2 out of 5 by cngtenis terrible lighting and poor room layout
The W hotel needs a new design in their bedrooms. There needs to be better lighting, and privacy for the bathrooms. A curtain does not suffice. The layout with a TV/table in the middle of the room does not make sense. Even in the lobby, one has trouble seeing or even reading.
November 3, 2014
Rated 5 out of 5 by tim8989 The great staff
This is the nicest "starwood" staff!
November 14, 2014
Rated 4 out of 5 by Jtraveler Weekend Away
My wife and I made a last minute decision to take off to Montreal for the weekend, and I'm glad we stayed here! The hotel is very modern and trendy. The design of the room is very unique, but makes for an incredibly fun time. It's well located, being less than a 10 minute walk to major shopping. The staff were really friendly, and made our experience that much better.
November 10, 2014
Rated 5 out of 5 by Helicoptero great restaurant experience
staff recognition is incredible. always a pleasure to be warmly greeted upon check-in (thank you Catherine). Beautiful dinner at OTTO with fellow colleagues from the Italian wine industry.
November 8, 2014
Rated 5 out of 5 by Rosky Review
I loved the Hotel and the employees were amazing. The only minus is that the rooms do not have enough lite, that's one of the reasons I wouldn't stay at the hotel again, otherwise, the hotel was wonderful!!
November 3, 2014