Rated 5 out of 5 Always look forward to the W Montreal
First time I have taken the time to write a review. I travel across the country on a regular basis for work and I always look forward to my stays at the WMontreal. Its not a typical hotel & I see some people don't like the lighting in the room or the placement of the TV.... I think the lighting and room designs are fantastic and I dont stay there to watch TV. Its a nice change from a standard room. When you wake up you know you are at the W, not "which city am I in" ... as the others all look and feel the same.
The differences are not tied to just the room, its the entire hotel. The location is perfect for business travelers, but its also right on the edge of "Old Montreal" for after work or weekend fun. It has a hot spot of a nightclub, the Wunderbar. W guests get to skip the lineup too!.(I Met GSP last time I went in), but my favorite place that I look forward to is going down to "Bartini". a small, 6 seat bar that is easy to engage in conversation with other clients or the staff. Sue at Bartini is the best. She is always friendly and helpful. She recommended and helped get us a reservation at "Liverpool House", a must go to for the best food and atmosphere in Montreal. Many of the different people I see at Bartini all seem to know her by name and she always remembers me and my co workers by name, maybe a small thing, but makes you feel appreciated and welcomed. SPG members get a "free" drink at Bartini, use your coupon and say hi to Sue!
The door staff is also unusually friendly and helpful. Hats off to them who are the first faces you see when arriving and are extremely accommodating.
December 19, 2014
Rated 3 out of 5 by FanofWs Nice room but far too noisy
Positives: great location, nice rooms
Rooms are aging a bit but still pretty nice. Had a WOW Suite on the top floor, with a very nice balcony.
Negatives: Far too loud on weekends
Had loud parties in neighboring rooms not once but TWICE (different parties) over the weekend. Both times I called the desk and they sent someone up to quiet them down. Pleased with the responsiveness of the front desk but be warned if you are here on a weekend, the staff seemed to indicate it was a pretty normal occurrence. Just far, far too loud for a hotel. Note this was on the top floor, not nightclub related noise this was from people throwing parties in the rooms.
November 12, 2014
Rated 5 out of 5 by Patrick99 Amazing stay and great staff
We had a great stay, and very pleased with the hotel. We were upgraded to an amazing suite. I love the soaker tub and the large walk in rain shower. We also had another friend join us unexpectadly so we were able to get an extra room (which was upgraded as well) at the last minute with no issues. Everything was to W standards or higher. Only negative is the drink prices in the bar, but thats fine. The breakfast was great. This is my facourite hotel in Montreal.
November 7, 2014
Rated 5 out of 5 by CinRan high-quality *wood property and staff. . .
This property has everything you would want and/or expect from a *wood property.
I stayed at the property for a week-long business trip:
*I communicated with a rooms manager during the lead-up to the trip and was provided with excellent and professional help.
*Staff consistently provided enough attention to make sure my needs were met, while respecting my need for peace and quiet.
*Room was clean, organized, and very sufficient for a week stay.
*Location is great, with access to all major downtown activities.
*I encountered one issue with room maintenance which was promptly addressed. Rooms manager contacted me personally to ensure i was satisfied.
I highly recommend this property for it's location, comfort, professional and accommodating staff.
February 1, 2012
Rated 2 out of 5 by cngtenis terrible lighting and poor room layout
The W hotel needs a new design in their bedrooms. There needs to be better lighting, and privacy for the bathrooms. A curtain does not suffice. The layout with a TV/table in the middle of the room does not make sense. Even in the lobby, one has trouble seeing or even reading.
November 3, 2014
Rated 2 out of 5 by GGarcia27 EWOW Suite not worth it!
Hotel looks beautiful online and the lobby is gorgeous but the rooms are so poorly lit! I am an SPG AMEX account holder and felt so under appreciated compared to many other W Hotel's I stayed at. First of all the food is extremely over priced for what you get. I ordered pancakes and got the thinnest pancake I have ever seen! A baby could eat it and still be hungry. The room is extremely dark at night so you can even apply makeup or get dressed as the lights are blue. The staff were OK but I felt like a regular guest in a regular room. I spoke to th front desk when I left and they said they would reimburse my room service charges and give me extra points which never happened! Everytime I call they give me an excuse. Beautiful hotel but needs some work!
November 14, 2014
Rated 5 out of 5 by tim8989 The great staff
This is the nicest "starwood" staff!
November 14, 2014