Rated 4,1 out of 5 by 167
Rated 5 out of 5 by AlVal Sexy, but safe
The hotel is so sexy, I felt a little bad being here alone on business, but the incredible staff puts it over the top: a standout was Rapinder who was working the door and, when a cab driver refused my Amex and insisted cash, R came to my rescue and found a solution with the front desk. Thanks for saving the day!
4 décembre 2013
Rated 5 out of 5 by Vivo W is for WoW!
Everybody was friendly! From the doorman, to the front desk team at check in. Our room was beautiful. We had the city view with wide windows, a deep tub and a very spacious walk in shower. Very modern Art Deco style. Very W of you. The room was very clean congratulations to the housekeeping team. The room was spotless and well maintained. Even the hallways and public area were clean too. Usually in big hotels the public hallways and area are a bit some how not maintained due to lots of hotel guests traffic but not the W in Montreal. I am very impressed. We had complimentary coffee in the room. Loved the bliss products. Wow for Spg members complimentary coffee in the lobby. Mirielle, the concierge, she was amazing. She told us of all the hot spots in Montreal and mapped all the locations from site seeing to restaurants and night life areas. She did not fail me. She was very hospitable and helpful. At checkout Catherine was sweet! quick efficient! and very friendly. Also at check out the bellman was very helpful to assist me with my big heavy luggage down the stairs. Very professional. I have to say the Human resources has done a good job hiring the right people and the GM should be really proud of his team. They all shined. W Montreal you won my heart! See you soon!
2 décembre 2013
Rated 5 out of 5 by ricu Atmosphere is outstanding
The W hotel in Montreal has a professional, modern allure that distinguishes it from other boutique or major chains. Extremely strong service and the facilities are excellently maintained. Highly recommended.
9 novembre 2013
Rated 5 out of 5 by Tom1983 W Hotel Montreal
Great location and I will definitely stay here when I am in Montreal. The staff is extremely friendly, professional and made me feel welcome. Catherine at the front desk greeted me with a smile, recognized my status and provided me with an upgrade. In addition, she remebered my name the next morning. Domenic at the Bartini lounge was super friendly and we talked about hockey and skiing. Nice experience and highly recommend this property.
4 novembre 2013
Rated 5 out of 5 by gleeman2323 Any amazing evening!
I had a great time at the W recently, the staff was very attentive, gave me a free upgrade in terms of my room and everything was spot on! Thanks so much. I'll definitely be back!
31 octobre 2013
Rated 5 out of 5 by Steamboat13 Very friendly
The staff was very friendly and accommodating. It was a great experience all around.
28 octobre 2013
Rated 5 out of 5 by JeffMac12 WOW
As usual I was treated superbly by the staff at the W Montreal. They are warm, friendly and attentive to detail. I had a fantastic stay.
24 octobre 2013
Rated 5 out of 5 by cardio1 superb staff
Please know that your staff were amazing. We ran a 2 day seminar with lots of moving parts and your staff was amazingly helpful.
I would personally like to point out Catherine L'Esperance (I am not sure if the last name is correct but the first name is). She was absolutely amazing. She should be told this. She is the kind of person that will have patrons switch hotel chain loyalties! Please let her know.
21 octobre 2013