Rated 5 out of 5 by BizTraveller300 Nice hotel, conveniently located
I've stayed at the W on-and-off for the past year or so on business trips, and have been very happy with my stays there. The staff are friendly, service is good, room service efficient. Easy walking distance to many offices downtown. There's also a great breakfast cafe around the corner, and good restaurants in Old Montreal (15 min walk). The rooms are stylish and hip. They are a bit dark if you're a business traveler and are planning on doing work in them, but are fine if you're working by yourself near the desk lamp.
January 12, 2015
Rated 5 out of 5 by Explomondo A reliable surprise
What I like most about W Hotels is the fact they are trendy without exception, especially when it comes to the use of light and sound. Yet despite this formula they usually offer something that makes it unique to that particular city. The W Montreal is no exception and offers an unexpected hip place in a rather corporate area.
There are three bars here and an expensive yet good restaurant called Otto. I was traveling solo and this is usually the best way to see to what extent the staff is genuinely entertaining. They catered to all my special requests including combining two deserts in one, which is not something I would expect.
The bars are hip and happening and I was allowed to skip the line. I received a welcome voucher for $15 but since most of the drinks are more expensive I could only choose from three cocktails. Not even allowed to pay the difference, which really didn't make sense.
Read a lot of complaints about the darkness of the rooms. Of course this comes down to taste, but frankly I think this gives the rooms a lot of character. The gigantic en suite bathroom can be lit like a slaughter house (if desired) so I really don't see what the fuss is all about.
Overall, I liked the hotel a lot. Would not hesitate to return.
December 21, 2014
Rated 3 out of 5 by FanofWs Nice room but far too noisy
Positives: great location, nice rooms
Rooms are aging a bit but still pretty nice. Had a WOW Suite on the top floor, with a very nice balcony.
Negatives: Far too loud on weekends
Had loud parties in neighboring rooms not once but TWICE (different parties) over the weekend. Both times I called the desk and they sent someone up to quiet them down. Pleased with the responsiveness of the front desk but be warned if you are here on a weekend, the staff seemed to indicate it was a pretty normal occurrence. Just far, far too loud for a hotel. Note this was on the top floor, not nightclub related noise this was from people throwing parties in the rooms.
November 12, 2014
Rated 5 out of 5 by CinRan high-quality *wood property and staff. . .
This property has everything you would want and/or expect from a *wood property.
I stayed at the property for a week-long business trip:
*I communicated with a rooms manager during the lead-up to the trip and was provided with excellent and professional help.
*Staff consistently provided enough attention to make sure my needs were met, while respecting my need for peace and quiet.
*Room was clean, organized, and very sufficient for a week stay.
*Location is great, with access to all major downtown activities.
*I encountered one issue with room maintenance which was promptly addressed. Rooms manager contacted me personally to ensure i was satisfied.
I highly recommend this property for it's location, comfort, professional and accommodating staff.
February 1, 2012
Rated 3 out of 5 by blisssparklez Great location
The hotel is located in downtown, close to the shopping streets and churches. Needs attention to detail of the room, i was charged for a bottle of red wine in my room which i didnt not consume. It was a little disappointing since i have high expectation of this hotel.
December 29, 2014
Rated 4 out of 5 by Alain1234 Great bar
The wunderbar is great. Make sure to drop by.
December 24, 2014
Rated 4 out of 5 by Firstimer First time
Very luxurious hotel, I like the lounge, modern décor!
December 21, 2014
Rated 5 out of 5 by Patrick99 Amazing stay and great staff
We had a great stay, and very pleased with the hotel. We were upgraded to an amazing suite. I love the soaker tub and the large walk in rain shower. We also had another friend join us unexpectadly so we were able to get an extra room (which was upgraded as well) at the last minute with no issues. Everything was to W standards or higher. Only negative is the drink prices in the bar, but thats fine. The breakfast was great. This is my facourite hotel in Montreal.
November 7, 2014