W Dallas - Victory

  • 2440 Victory Park Lane
  • Dallas,
  • Texas
  • 75219
  • United States
  • Map

Rooms & Rates

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Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Age Requirement Policy

Guests must be over 21 to check in to our hotel.

Rated 3.8 out of 5 by 251 reviewers.
Rated 2 out of 5 by nice hotel, issues with room very nice hotel, my third or forth time here. however, as a 75 night platinum guest was disappointed to get a rom on 7th floor. I was told..lucky to have a king bed. and completely sold out. Every other SPG hotel would of reserved a room on high floor...being sold out should not impact the quality of my stay. Front desk would not do anything...while a minor issue...its annoying. August 14, 2014
Rated 2 out of 5 by Not Up to Par The only positive thing about this W is the great location. It's walking distance to many venues nearby. As a loyal Starwood customer, I am extremely disappointed with the quality of the hotel room at W Dallas. The room decor felt cheap, and the bathroom & shower area is no better than a motel. There is not a comforter in bed, but only a thin bed cover, so it's very uncomfortable. Staff service was standard just like all Starwood hotels, with nothing extraordinary. The girl at check-out was rude and very cold. I guess it was too much for her to smile or even say good morning. It is awful to start a brand new day with someone so unpleasant. May 20, 2013
Rated 5 out of 5 by Fantastic staff! Everyone we encountered was friendly, courteous and efficient. August 10, 2014
Rated 4 out of 5 by Very nice hotel but my room was hot the whole time The hotel was great except the air did not work correctly in my room (902) so it stayed hot all day through the night even with the curtains closed. August 8, 2014
Rated 3 out of 5 by It was what I feared The facility was impressive upon arrival and the staff at the entrance and front desk was very professional. The room was a bit worn with chipped, water-stained furniture, some debris in the closet and just in need of a refresh. The icemaker on the floor wasn't working, the hallway was in need of a cleaning and dishes sat outside several rooms for hours. While I am not grading the hotel on the ambiance, for I was well aware of what I getting into...it is worth noting. This isn't a hotel, it is a nightclub with rooms. The music in the lobby and elevators was too loud and simply overbearing. The location is very nice, with close access to the AAC and uptown. However, the chaotic, unpolished nature of the hotel will prevent me from visiting again. March 7, 2012
Rated 1 out of 5 by STOLEN COTTON BOWL TICKETS I'm an avid business traveler and stay at a Starwood property at least twice a month. Last Friday, January 6, was the first time I stayed at the Dallas W. Flew in for the Cotton Bowl. My tickets for the game were hand delivered to the hotel Thursday by a colleague, because she'd had problems in the past with clients not receiving items dropped off at the Dallas W, and wanted to assure me the tickets were there. Upon arrival, I was so excited for the game that I checked in and went directly to my room to get ready for the game. Remembering I needed to pick up my tickets, I called down to the front desk. They said "we'll send the package right up." I jumped in the shower but when I got out still no tickets. So I called down to the front desk and they said "let us check on where the package is and call you back." Ten minutes later, I called back again and the same thing happened. After three phone calls and no package, I walked down to the front desk and was told there was no package. I immediately got my colleague on the phone, and she spoke directly with the manager to explain the situation and the level of service that happened then was frightening. Never in my lifetime of staying as W hotels, have I ever witnessed a staff that was so unwilling to help. Not one sorry was offered up. No solutions to get/find my tickets. Just a "they're not in the back." Finally, the night crew arrived so I was able to speak to a woman who said she received a package the night before. She actually said, "I received tickets last night" and then said, "Well, I don't know if they were tickets but there was an envelope." Long story short, the W hotel agreed to reimburse me for face value of the tickets. Today, I'm still working to resolve the situation because they want to give me a gift certificate to their hotel instead of cash. As a gold member of Starwood and a frequent business traveler to Dallas, I'm ashamed for the W hotel. This is no way to treat any guest. January 12, 2012
Rated 5 out of 5 by dallas on R & R Awesome Hotel from the moment you check in you are greeted the atmosphere is very good and everyone ask how your stay is, the bar and restaurants are very nice and the food is great August 5, 2014
Rated 5 out of 5 by Fantastic view from 14th floor Floor to ceiling windows offer one of the best views of Dallas! I would love to have a coffee maker in the room, but I didn't miss it too much. August 5, 2014
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