Rated 5 out of 5 by Taylor91011 Excellent stay, personal service
The W Fort Lauderdale went above and beyond to satisfy me! I must recognize several employees specifically Marylouise, Gerardo, Jody, and Nikki. The personal service they provided for us made our time here extra special. Also, I must personally thank Brian (W Insider) for his time and effort as he ensured that my stay was flawless. The customer service at this hotel is topnotch (keep in mind I have visited category 7 properties.)
July 25, 2014
Rated 5 out of 5 by Krisblue29 Great customer service, comfy rooms, and amazing views!
I stayed here recently for a corporate function for my work. When I arrived, their was some sort of mix up with my reservation. Bobby was extremely helpful and solved the problem immediatly and even upgraded my room! Bobby went above and beyond to accomodate me and make sure that I had the best possible room with an amazing view. I was very impressed with his knowledge of the hotel and his outstanding personal service! I will most defeniatly be staying here again and will be referring anyone I know who is staying in the area. Five stars!!
August 14, 2014
Rated 5 out of 5 by KellieB Weekend Getaway
Very nice hotel. Great Location and clean! Staff was very friendly. The valet area was a bit crowded. Saturday night we had to wait in a car line up. That could have been an isolated incident.
August 18, 2014
Rated 5 out of 5 by sallysally Great vacation
Booked this hotel ,as a friend highly recommended this spot for fun and sun. Went with my daughters had an amazing time great hotel and the best service in all areas . will recommend this to everyone who asks
August 16, 2014
Rated 5 out of 5 by LAfix Great Staff
Hotel did not have my room ready for the early check in I had requested online. After 2 hours on the beach, the room still was not ready so they upgraded me to a suite. The room was lovely and the staff was helpful and courteous. The property is nice even if a bit affected and the staff is great. All the amenities food, drink, parking, Internet, beach chairs were expensive, but expected at this type of touristy hotel.
August 13, 2014
Rated 5 out of 5 by MarioJunior One of my best stays at SPG properties
I'm staying at the W for 2 months and this was one of my best stays at SPG properties. I travel a lot working and have 120+ stays year to date, but these guys really made my stay pleasant, specially Brian M. and the concierge Julio F.
August 13, 2014
Rated 5 out of 5 by katewpg Amazing view
everything about this hotel was great. The room was amazing with wiews of the ocean and the service was great.
The restaurant Steak 954 was simply the best food I had in Florida
August 13, 2014
Rated 4 out of 5 by ktm423 Great weekend stay
I went on a solo vacation to Ft. Lauderdale and chose this hotel for it's proximity to the beach and style. I was largely satisfied w/my stay. I had a cool corner room and the oceanfront views were phenomenal. This hotel is very busy but service is still pretty good. I did have a bad experience at the Spa but this was remedied by the hotel quickly after I made the hotel staff aware. I would certainly stay here again and loved this place!
August 11, 2014