Rated 4 out of 5 by Ser12 Seaside Paradise
Crystal clear blue waters and fine white sandy beaches make it an idyllic spot for beach fun, walks and sea sports. Good Spa but watch out for peeping tom snorkellers and boats
Breakfast is sumptious and the Ocean Oasis room perfect for easy beach access.
WiFi is a big plus but can occasionally be patchy.
Dining locations atmospheric but not the easiest access for elderly (very dim atmospheric lighting)
Food during dinner could do with improvement in presentation and cooking ... fish is only grilled or curried or served sashimi style. And perhaps with more varied sauces on the side .... Did not see sambal or fresh chilli sauce or cut chillies.
July 23, 2014
Rated 5 out of 5 by elena74 Wow experience at the W retreat and Spa!!
The location of the W is absolutely amazing! I was speachless since the very first moment!
The beaches, the corall reef are a true paradise for those who love snorkeling and nature in general.
There's always a corner with a palm tree that leaves you breathless for a moment....then make you smile! Birds and fishes become your friends while snorkeling in the rich, transparent waters.
The whole staff made me feel like a princess, from the first warm welcome at the airport. Everything was perfect and the service, honestly, above any expectations.... and I frequently travel worldwide, being used to high level service.
From the first lunch I had the restaurant team remembered how I liked coffee, my name and suggested me any new type of fruits or smootie or food to try, giving explanation and letting me feel like part of a big family.
The spa is really fabulous, from the moment you get in, you start get relaxed...there's always someone ready to serve you some water, a cold towel or to help you to take the a photo. wonderful people smiling and taking care of all your needs, also those you didn't thought of having......
If maybe, the right words to describe the location is " Heaven on Heart "...probably the one for the professional, lovely, friendly people I met at the W retreat & Spa Maldives is......... ANGELS!!!!
thank you Nenita, Nana, Tirta, Rajeeb, Hani, Devia, Angel, David, Neru, Kim and all the other Talents for making my stay unforgettable!!!!!!
Whenever in life you'll have a chance to enjoy Maldives.....this is the place not to be missed!!!
July 26, 2014
Rated 5 out of 5 by kwjnewman Excellent
The island was everything we hoped for: beautiful, calm, relaxing. The facilities were excellent, clean and high quality.
However, the best aspect of this hotel by far is the staff. They are super-helpful and friendly, and efficient. In particular, Harpal's Indian food was wonderful, and he was very friendly and took so much time to talk us through what we wanted and liked. That was a real highlight, and I will be recommending to my friends.
The stay on Gaathanfushi was wonderful, too.
July 19, 2014
Rated 4 out of 5 by VP244 Great W Experience
We enjoyed our stay at W Maldives. Good facilities, House reef is amazing, Food options great, Most of the staff were good. Special mention to Ali, Faruk, Spa girls (Tirka, Davia, Angel, boss), Evgeni, Shuripa for being so nice to us on our stay. Also, the sweet spots were a great touch! Our criticism is that Welcome desk were not very "welcoming" with enquiries, ie. while with other guests, not able to notice guests waiting for service or did notice but chose to continue non-W related enquiries forcing a long wait.
July 17, 2014
Rated 5 out of 5 by StealthOperator Breathless Paradise
The ultimate W Experience from W Maldives! This is the resort that not only sets the standards for service excellence, it defines the entire culture experience from W. 3 words to summarise what you expect from W Maldives - Unique, private, speechless.
Don't let the prices scare you, as you will be in for a truly well looked after experience the minute you alight the fun Seaplane ride. W Maldives team will not only offer a genuine warm welcome, they will continue to delight and impress for your entire stay. Everything you expect from a Category 7 Starwood property.
After you alight from the Seaplane, you are warmly greeted by the Talent team whom will briefly whisk you away to the Welcome Jetty with a W Maldives Fairytale cocktail, a very refreshing drink that will linger in your mind long after you leave. Followed by a cool personalised tour ride in their signature buggy letting you know where everything is before you get driven to the doorsteps of your room for your stay.
Rooms are well furnished, extremely modern with all the necessities of modern life with high speed internet connectivity (wired and wireless throughout the resort) and full mobile phone coverage letting you keep in touch with the world while literally being in the middle of the Indian Ocean.
You will not be bored regardless of the length of your stay, W Maldives has an event filled schedule everyday! I recommend (in no particular order) Parasailing around the island - a private world in the air, Discover scuba diving - experience the under water world like no other, Evening sunset cruise - To watch the romantic day end, Seabob ride - Cruise and dive into the crystal clear lagoon.
During my stay, I was well looked after by Chunky Mathew, the only W Insider I know that not only parties with guests to truly immense personalised experience. Everywhere you go, Chunky will be around to look after your every need and request. With no less credit to the entire team, whom went out of their way to welcome and look after you at every interaction. A fantastic team that continually caters to guests needs at every opportunity to deliver a truly W for Wonderful experience.
No disappointments and no negative feedback to note, don't be shy to stay away from ad-hoc events organised by the resort. The pool party BBQ in the Ocean Haven room was the best organised event! Not only do you get to mingle with most Talents of the resort, it's a great icebreaker with the other guests staying in the resort. This is the best way to welcome and settle you comfortably into the whole W Maldives experience
W Maldives sets the standard for W resorts around the world. The team truly provide the capital Ws in the brand and marque - Wow and the Wonderful is the best way to sum up this resort experience whether if this is your first visit or your returning visit. SPG Platinum and Gold members, you will not be disappointed by the extended privilege to your status.
Well done W Maldives team!
May 17, 2014
Rated 5 out of 5 by nwleo W Maldives Honeymoon like in Paradise
Dear W Team (Jean Marc, Justin, Yudi, Chunky and all W Staff) thank you for a wonderful W Honeymoon experience that me and my wife will never forget. This is one of the best SPGLife that we've ever had.
We had champagne in our room to celebrate our honeymoon.
From the day we got off the sea plane, we wouldn't want to get back on seaplane anymore and leave this paradise.
Weather was great and no rain. Don't see the weather prediction online as it shows rain and storm but no rain at all during our stay.
The staff all know you by name and always make sure your needs are met and you're comfortable wherever you go in the island.
The spa facility is great. Hence why it's on the TOP SPG member favourites.
The white clean sandy beach along with snorkelling paradise makes it a great destination for honeymooner or couple who wants to spend some time together away from this hectic world. Water sports activities are also great and it's pity I miss the W Para sailing this time due to strong wind. This is next thing on agenda when I next return.
The mini pool party was great and The Heat Wave pool party is awesome and fun. Had fun playing ball with soccer players from across the globe and met so many nice new friends. Your W Insider joins the pool party. rarely seen with hotel staff joining.
First 2 days we had beach oasis and then last 2 days we were upgraded to Ocean Oasis with beautiful lagoon view which was wonderful to wake up to every morning. Hard to get this kind of view anywhere in the world except for Maldives. Room was clean and w bed was easy to sleep and ensure good night rest.
Last but not least food quality need to improve greatly. The steaks from in room dining and kitchen was good but other food need drastic improvement considering the price and currency the hotel charge.
F&B service was great though. W f&b service knew what juice and fruits that we like and brought it to our table without asking. Now that's W experience.
For those who want to stay more than a week, rest assured they are reasonable with their laundry service. Charging per bag rather than items. Great stuff.
Short simple. It's truly whatever and whenever at your service in W Maldives.
We love it and I think you would too. We will come back and hope food quality have improve as well.
I W Maldives
Ps check out the yacht and w private island that we miss but will not miss next time.
June 21, 2014
Rated 5 out of 5 by RayyaTH “Excellent stay and most enjoyable time ”
Superb property with excellent facilities.We stayed at the beach villa.We fell in love with the over water villa which allowed us direct access to shallow waters perfect for snorkeling. What really impressed us was the attentiveness of the staff and their professionalism ( Staff here are very friendly remember our name and remember my bf birthday :) )
Overall a very relaxing and most awesome vacation! Thank you W RETREAT & SPA - MALDIVES!!!
Stayed June 2014, traveled as a couple
July 4, 2014
Rated 5 out of 5 by Domas I expected a lot, but hotel expected me too :)
Though definitely I had a package of expectations (as much as I try to avoid that when I travel), I could throw them all out pretty much on my first day, as it wasn't fair to use them for anything :)
Starting with my arrival to passing the security gate on my departure, hotel staff, including the awesome GM, was extremely helpful and welcoming, and I could relax at pretty much every moment without having a single negative thought.
It was a bit hilarious when we were taken around the island in a cart though, it looked much bigger that way, than on foot.
We stayed in lagoon-facing Ocean Oasis, the suite itself had enough of space in it even if you didn't want to go out to the terrace or other parts of the island.
Bath facilities were great too, both outside pool/shower, and roomy internal one with huge bathtub and spacey shower. Romance stuff (candles et al) were provided as well ;-)
Living room had a good enough sound system, WiFi was of much higher quality than Starwood-standard, and could easily drive Spotify connected to in-room Bose sound system, albeit outside speakers were a bit silent, for sake of neighbors...
The ocean can be a bit loud, depending on weather, especially at night - though I loved it, for someone who doesn't stand nocturnal noises probably beach villas are better choice.
I didn't try SPA facilities, but my spouse did and was extremely satisfied by them. I chose instead to take out the catamaran - lots of warm wind and not too choppy waves make it one of best activities you can do, if you are not into windsurfing (there's also kite-surfing, kayaking, and seabob for the lazy).
We did snorkel a lot (house reef is quite amazing), though lagoon-facing room did not have that easy access to the reef - had to cross the lagoon, and I "lost" in a dead-end once, when trying to figure out the safe passage. I took a introduction to scuba-diving that was easy way to go a bit deeper. I went with a group that had one panicking person, so I guess I got way more freedom than usually... Though probably it isn't the best spot for die hard scuba divers - for a casual dive there're plenty of opportunities.
I should definitely highlight an expedition with island's marine biologist - while we were heading towards more interesting reef we had great conversation - he sure qualifies for a biologist position. We got to see a shark, a turtle and a ray circled us few times within a very short period of time. Plenty of excitement :-)
As for food - breakfast was truly superb, and dinner options were great too. Sushi cooking lesson was a decent introduction to their Fish restaurant, which definitely has better chefs than me - a truly delicious fresh seafood is what you should expect at premium Maldives property.
Fire grill was rather unexpected experience - all you can eat meat was really tasty and plenty. An easy way to get into meat coma though - there're just way too many grill choices (and styles) to taste, and all of them are great. There was one tiny moment where waiters suggested waiting for order at the table and forgot to deliver, though (thats the only negative moment I decided to lie about at the introduction of this review).
Bars served great drinks, and a complimentary drink here and there was always nice. I truly failed at going to their nightclub (decided to go there on Friday, which is probably bad idea in a Muslim country).
Last but not the least, the vibe at this hotel was exactly what I wanted for my vacation - nothing too posh, all the luxury was in the simplicity and understanding needs of a young traveler.
Music, design, etc - definitely reminded of bustling W lifestyle in large cities, yet it was properly adjusted for a holiday destination.
I didn't feel just welcome, I felt expected, so I could simply relax and escape.
February 23, 2012