Rated 5 out of 5 by dmoney7705 5 star treatment all the way
5 star treatment all the way
I’ve read all of the reviews the good and the bad, and let me be the first to say that this Hotel has given
me the best stay I’ve had in quite some time.
Rick Ueno (GM) and Gabriella DI Faclo (Lead Insider); including staff really has this hotel running at a 1st call level. I didn’t encounter any of the not so god things others were blogging about
Room - was upgrade to an Oasis Suite was the best… the room was immaculate and the ocean view was pretty good
Special in room amenities for a platinum member were wonderful “Thanks for the birthday champagne Rick” you really put your GM touch on this one
Front Desk, Beach and Pool hospitality and was great! Basically, every request was met and accommodated to the T
Hats off to Rick and Gabriella for a stay to remember… I will definitely be back
July 28, 2014
Rated 5 out of 5 by Jeff4242 Very nice place to stay.
The W Hotel in South Beach, Miami, FL was a very exotic and fun place to stay. Although there were a lot of family and kids staying there; I believe it is a little more adult atmosphere.
July 29, 2014
Rated 5 out of 5 by DrJones The Best Hotel in South Beach
This was my first visit to the W South Beach and it exceeded all my expectations. From the moment I arrived at the hotel and throughout my stay, personalized service was at the forefront of everything at the W Sobe. The staff always greeted me with a smile, inquiring how was my stay and if I needed anything to make my stay that much better! OMG, the rooms ---- I was not expecting anything fancy, but perhaps I was upgraded due to being a loyal SPG member. The suite was way over the top. I was traveling alone so I didn't know what to do with the almost 1,200sqft of space in the Oasis Suite. I took the pleasure of eating dinner at Dutch which is their 3 meal a day restaurant. If you eat there you have to try the grilled porkchops. I plan return one day and will try Mr. Chow. I've only heard great things about. Overall, my visitt to the W South Beach was more than I could have imagined. The hotel is well appointed and the staff's level of service and committment to guest satisfaction sealed it for me.
July 25, 2014
Rated 3 out of 5 by miami2014 Room snafoo
Arrived at 11 pm or so. Our res was for ocean view. We got to our room which had a nice view of the parking lot! We went to desk and room was promptly changed. Went to 2nd room and cleaning woman was still in process of cleaning the room so we waited in the room until she was finished. After she left I picked up some stuff off the floors left from prior occupant. This room had a nice ocean view. Staff was nice. Desk did give us a break on the room given our inconvenience. Pool was nice. Beach was nice.
July 21, 2014
Rated 5 out of 5 by andytendler Great insider
John and Claudia made the stay even that much better... :) Ill be back for sure.
July 24, 2014
Rated 5 out of 5 by sarahaheath Love it here
While I love this hotel for everything from the room to the smell of the lobby, I would like it even more if the food options had a bit more price diversity. $10 for coffee every morning is a bit insane. Other than that, if you are looking for a 5 star experience in Miami this is a great option.
July 23, 2014
Rated 4 out of 5 by JSNY Great Location and Views
My stay was wonderful. I stay here for the location, the services, and the beach.
July 24, 2014
Rated 5 out of 5 by Ringo Beautiful Property with Great Scene
This is my 3rd or 4th time to stay at this property since it opened and the property is still clean, fresh and as new looking as the original month it opened. Hotel has great energy, sleek sophisticated design and great South Beach scene. Maria at the lunch spot by the pool was wonderful. Staff service and facilities are excellent. If choosing between St. Regis Bal Harbour and W South Beach (both spg category 7s), and going for "scene", South Beach is the fun one.
July 21, 2014