Rated 5 out of 5 by Dave9876 W Hotel Scottsdale
Great location, great hotel and most importantly great service! Best concierge service!
May 15, 2013
Rated 1 out of 5 by jssf W HOTEL
If I had known that this hotel was PARTY CENTRAL to all of the locals, I would never have booked it.
The entire weekend was like being at a college break
with a very young crowd drunk and obnoxious.
I will never go here again.
My wife complained to staff several times and was told
they are aware of the environment.
Those in the hotel cannot enjoy the pool at all.
May 13, 2013
Rated 5 out of 5 by PJO4546 Great staff/facilities
The night's entertainment was great. Spent the early evening ehaving dinner at Sushi Roku then sat and enjoyed the band that was playing in the lobby bar area. Later spent the rest of the evening dancing to a lively DJ at the outside bar and pool area. Was a beautiful evening which made the night incredible.
May 13, 2013
Rated 5 out of 5 by Asu13 Staff was excellent!
All employees /staff were so friendly and helpful! Sara at the front desk was a pleasure to be greeted and helped by. She thought of everything to make our stay comfortable before we could even ask!
May 11, 2013
Rated 5 out of 5 by Room641 Lovely hotel, some strange quirks
This is a gorgeous hotel, with a few quirks. The room is beautiful, with a stunning shower all enclosed in beautiful colored frosted glass. But, there is only one tiny windowsill to hold shampoo, etc. It could use some shelves. The towels are luxurious, but there are no hooks or racks to hang them -- they're rolled in a basket on the floor. The bed is lovely and comfy, with a long desk behind it, which is wired for plugging in electronics -- great. But, the chair was almost impossible to roll on the carpet. the closet lights up inside, and is very sleek, but the doors open up and block the only aisle. It would be much better to have sliding doors, like the ones that you can choose to close off the bathroom. Bathroom sink is gorgeous, but only two inches deep -- hard to get enough water to splash your face. The pool is lovely, open 24/7. and beautifully lighted at night, but it's only 3 1/2 feet deep -- hard to swim without hitting bottom. Hallways are lovely, but very dark, with scary dark corners. Signage is not easy to figure out, and everyone keeps getting lost. Other guests said the same. Staff was lovely and helpful.
May 11, 2013
Rated 5 out of 5 by AZSTALZ Epic Weekend
I just want to say that we had started our 'staycation' at another valley hotel and it was atrocious. We called the W and they gladly booked us a room and Chef Matt got us a reservation at Sushi Roku that night and took awesome care of us that evening. The food was impeccable! The fashion show was a blast and the pool was a great time on Sunday! It was VERY hard to leave on Sunday...
May 8, 2013
Rated 2 out of 5 by Nicole Staff is rude and stuck up
I was here for business and I always stay at Starwoods. The staff always were huddled together and barely ever said hello when I would walk by., just stare and make me feel uncomfortable There were a lot of Bachelorettes and a bachelor parties so it was super loud at night. The lobby turns into a big scene at night so don't plan on walking by unless you are dressed up or else everyone stares at you.. Over all I was super disappointed. The staff just had a too cool attitude. I didn't feel like they were professional. I won't be coming back.
May 4, 2013
Rated 1 out of 5 by Maxie This hotel is not for people over 40
Noisy not accommodating and not geared to people who seek relaxation from a very hectic and hard working life Hotel has load music piped in everywhere and drinking seems to be there main goal throughout Woken up during the night by partygoers banging on my wall
May 4, 2013