Rated 1 out of 5 by annetttte The hotel staff needs to be trained
We put the charge from th ebar on our credit card, but the waitress charged it to the room. The hotel receptionist couldnt even fix it when we checked out.
December 2, 2013
Rated 3 out of 5 by Ron78 Loss of sleep
The facilities were, generally, nice and comfortable; however we were awakened Fri night by revelers and Sat morning at 2am by person knocking on our door
November 25, 2013
Rated 5 out of 5 by jaxram05 Girls Weekend
Had a bachlorette party this past weekend in Scottsdale. This hotel was a perfect place! The staff was amazing and the whole expierence was very positive!
January 15, 2013
Rated 4 out of 5 by bsellers253 Excellent Service and Location
Great location for regional/national meetings. Food was very good and service was excellent. The bar area while nice and comfortable needs some TV's....
January 10, 2013
Rated 1 out of 5 by Snellson Dark
This hotel is not comfortable. It is dark phone, lights, and electrical outlets are not arranged for the customers comfort or convenience.
July 31, 2013
Rated 5 out of 5 by Passingthrough 1st time at a W . . .
We were surprised by the friendliness of the staff. They went out of the way to insure our needs, and comforts were met. We will be back.
November 26, 2011
Rated 5 out of 5 by Terrianne404 The hotel staff is 5 diamond
I've stayed and starwood/ W hotels in the past, but Ive never had such an amazinf and accomidating experience in my travels.
March 25, 2014
Rated 5 out of 5 by david1257 W should stand for WONDERFUL!
Everything about the W is wonderful ! The attentive staff, beautiful grounds and extremely comfortable rooms, made my stay Wonderful !
October 5, 2013
Rated 5 out of 5 by ABre123 Overall NYE Experience
We had a great time from beginning to end. Ryan really helped sort out some confusion and made the trip perfect. See you next time.
January 3, 2014
Rated 5 out of 5 by Dave214 Awesome Hotel
Great hotel with great features. Awesome place to stay for business, or to have fun with friends. The location is prime as well.
February 14, 2014
Rated 5 out of 5 by Venessa Adult hotel ! Loved it
Comfort , fun and adult hotel. The pool was amazing . Cabana was comfortable. Music was a plus. Drinks ! Bikinis ! Social atmosphere
August 12, 2013
Rated 5 out of 5 by NicoleH32 Comfort and Quality
Great hotel for fun and relaxation. Staff is friendly and super helpful, even in the smallest of details.
April 22, 2014
Rated 1 out of 5 by Annoyed12345 Worst Hotel in the Collection
Pros - Concierge
Cons - Everything Else (GM, Welcome Manager, Nightclub, Pool, Bouncer, Bartenders, Cleaning Staff, Room, etc.
October 16, 2013
Rated 5 out of 5 by Kari53 The Best Staff
The staff exceeded our expectations. They were helpful, friendly and welcoming. The best staff we've ever encountered by far.
December 4, 2013
Rated 5 out of 5 by FFN1 Comfortable and convenient
The hotel is very comfortable, quiet and modern.
Good bar and amenities, an enjoyable place.
May 5, 2014
Rated 5 out of 5 by Steveo24 AMAZING HOTEL
BEST TIME OF MY LIFE HANDS DOWN. Kudos to and amazing staff.
May 27, 2014
Rated 5 out of 5 by Chuch Excellent Hotel
Overall experience was excellent..All your staff should be commended on their outstanding customer service!!
April 16, 2013
Rated 4 out of 5 by Bass13 Great Stay
Always a great stay at the "W".... From the adorable guy's at the Valet to the sweet ladies in house-keeping !
November 30, 2013
Rated 5 out of 5 by Agent515 Amazing
If you've got the cash, stay here. Its insanely amazing.
You're treated like you're first class all the way.
February 23, 2013
Rated 5 out of 5 by Golfcrazy Great amenities
Very modern and clean, beautiful pool, wonderful spa, great restaurant!
May 8, 2014
Rated 4 out of 5 by GLTSF Glad to be back...
The hotel features a fantastic lobby, restaurant (with a GREAT SUNDAY NIGHT Happy Hour) and fitness facility
January 9, 2013
Rated 4 out of 5 by adma Typical W hotel - small rooms
Has the typcial W feel.
Rooms are very small - this is Scottsdale - not NYC.
Fitness Center was very small.
January 17, 2013
Rated 4 out of 5 by horses13 too far from airport
the hotel is too far from the airport, and the taxi fare to /from the airport expensive.
April 10, 2014
Rated 1 out of 5 by tiger007 nothing
This is the worst W hotel I have ever stayed so far , and I won't stay there again , ever never .
March 5, 2014
Rated 4 out of 5 by Grov21 Room condition
The AC unit did not appear to be fully functional. It was colder in the hallway than in the actual room.
August 26, 2013
Rated 5 out of 5 by BobFeb13 Planning Meeting at W-Scottsdale
Great hotel with an exciting vibe and one of the most friendly staffs I have ever encountered!
February 10, 2013
Rated 5 out of 5 by Dave9876 W Hotel Scottsdale
Great location, great hotel and most importantly great service! Best concierge service!
May 15, 2013
Rated 4 out of 5 by winelover This is a fun hotel
This is the third year we have stayed at the hotel. Each stay has been very enjoyable.
February 28, 2013
Rated 4 out of 5 by IliMatt Great for a fun getaway!
People are friendly, pool was fantabulous and bar at night had a great vibe!
February 16, 2014
Rated 4 out of 5 by Dustinjenni Great Couples Hotel
It was a great hotel for couples! Great atmosphere and vibe. Love the pool!
February 18, 2013