Rated 5 out of 5 by Delvec Another excellent stay at the W
This is a great property in a great location with beautiful views of NYC. Staff are amazing - friendly, welcoming and extremely helpful.
December 7, 2014
Rated 5 out of 5 by Jack5959 Customer Service at it's Best!
Ugraded to a WOW suite. My wife stayed and we also had a room for a friends. Red Carpet treatment for everyone! All the arrangements were perfect, The W Insider had some handmade, very thoughtful welcome gifts waiting for our guests. The staff did everything but give us the shirt off their backs. Oh! Wait! they actually did! Our guest lost a jacket, as we were leaving for a football game at Yankee Stadium, the welcome ambassador, went to his locker and gave us his coat! Customer Service at it's best!
November 30, 2014
Rated 5 out of 5 by RickBNYLA Great Experience
I have stayed at the hotel before, everyone is terrific and the location is perfect. You are on the waterfront, and only a block away from Washington Street!
December 2, 2014
Rated 3 out of 5 by TGBG Average Hotel; Mice in Lobby
Just returned from 1st stay at W Hoboken. Line at check-in met with additional but extremely slow staff. Stopped in lobby bar for drinks on first night & saw 2 mice in hallway off bar; notified staff, who didn't seem overly concerned--guessing it's not 1st time mice in lobby. Extremly slow service in restaurant at breakfast despite few diners present on 2 mornings we visited. Room service breakfast includes 22% fee & $5 delivery charge, making "breakfast included" rate not achievable unless you order juice & a bagel. Valet-only parking as expensive as Manhattan hotels. Location & views good. Gym adequate but too hot.
August 24, 2012
Rated 3 out of 5 by britter Room with a view?
When I reserved the room, in the header it specifically said view of NYC. When I later checked in, the man at the front desk talked up our room as an amazing view of the Freedom Tower. All of this build up eventually got us pretty excited for the view. Wen we finally walked in all we could see was a huge steel building completely blocking our view. Long story short, why build up a crummy view? It only left us disappointed.
Second thing, once we were in the room we put some music on around 7/8 PM on Saturday. We used the music dock provided in the room, didn't have the music turned up loud at all (not even as loud as the speaker went) and still someone came to the door saying we needed to be quiet. It wasn't like it was 2AM, even after 9PM for that matter. Also, why have music devises in the room if you can't use them?
March 31, 2014
Rated 5 out of 5 by Kimberly28 A Welcome Return...
As with every stay I've had with the W Hoboken, everything was fantastic and I had yet another great stay this weekend. I want to say a specific THANK YOU to a concierge member, Roger. I can't say enough about Roger's level of sincerity and professionalism. Roger took care of every everything I needed help with, and he followed up before, during & after my stay to ensure I had been taken care of. Thank you, Roger; and thank you W Hoboken...I can't wait to return again.
November 17, 2014
Rated 5 out of 5 by BaaBaaBlackSheep Good hotel
Nice views. Overall good hotel.
November 17, 2014
Rated 3 out of 5 by PETIE341 OVERPRICED
Although check-in service was extremely hospitable, I was not impressed by the overall experience. The restaurant and downstairs bar were nothing special. For the price charged, I could have stayed in Manhattan for less. I was awoken by construction workers next door and was not able to open my curtains to view the limited skyline as the workers were staring at my guest and I
January 31, 2014