Rated 4,6 out of 5 by 275
Rated 5 out of 5 by FrequentTraveler13 SIMPLY THE BEST SPG HOTEL.
This hotel sets the SPG bar very high.
TRANSPORTATION: The fastest mode of transportation from EWR airport is via taxicab. If you want to save money then take the AIRTRAIN from EWR to the NJ TRANSIT EWR STATION. The ride is free. Buy a ticket for Hoboken and change trains at Secaucus. The hotel is a short walk from Hoboken Terminus.
ROOM: Was upgraded to a Fantastic suite which had beautiful views of Manhattan along with a balcony.
STAFF: BRITTANY at the front desk was very courteous and sweet. Thank you ASHLEY and CARLOS for assisting with my check in process.
HOUSEKEEPING STAFF: They work hard and do a great job but are not properly notified about the guest who are checking out at 4 pm. This leads to abrupt and rapid knocking on the door after 12 noon even if you have a "DO NOT DISTURB" sign hanging outside your door which can be disturbing. There should be better communication between the front desk staff and housekeeping staff about 4pm checkouts.
DINING: ZYLO located within the W is amazing. You can also walk down 3rd street and at the intersection of 3rd street and Washington Street is a CHIPOTLE. There is a 24 hours McDonald's located there too along with a PANERA BREAD. You can also enjoy Cold Stone Creamery and a Ben and Jerrys. CAKE BOSS is located on Washington Street and you can walk there from the W.
OVERALL: One of the BEST SPG hotels ever and you should not miss staying here.
27 de Fevereiro de 2014
Rated 5 out of 5 by Dorriet001 Best hotel on East Coast
I checked in for a one night stay. My company was holding a meeting at the hotel. The service for our company meeting was amazing. Technical coordinator, food servers, all of those who supported our meeting were amazing! My room was incredibly clean and comfortable. The style of the rooms is contemporary with a beautiful view of the NY skyline. The in room snack bar and amenities were terrific. The room service food was impecable and quick! I received my filet mignon perfectly cooked within 20 minutes of placing my order! I have travelled for 20 years for business and this is one of the best hotels that I have ever stayed in. The service of the front desk, bell men, food servers was fabulous. I dare say the best hotel all around that I have stayed at on the East coast in the last 5 years!! It's worth it.
26 de Fevereiro de 2014
Rated 5 out of 5 by Lisky Fabulous!
I was so pleased with my second stay at W Hoboken within a calendar year. We were upgraded from a cozy room to a wonderful room with a spectacular lower Manhatten view that dazzled. We spent two separate nights on either end of a weekend trip. On our final night we had a view of midtown that was even more glorious. Breakfast roomservice was prompt and the food was just as great as I remembered. The staff was very accommodating. My boyfriend and I were very happy. Thanks!
25 de Fevereiro de 2014
Rated 5 out of 5 by Manya40 Greater than expected
I needed to get HW done for my graduate classes and needed a quiet weekend retreat. I stayed at the W in DC so I expected a nice room. My expectations were more than exceeded! The room, the view everything!!! I would have only changed the ability to play my flash drive on the TV.
24 de Fevereiro de 2014
Rated 5 out of 5 by ChicagoDanW surprising service
I called the front desk asking for the location of the nearest drug store. The directions were provided followed by:"we would be happy to go get whatever you need for you."
This level of helpfulness and service is seldom seen these days and very much appreciated.
20 de Fevereiro de 2014
Rated 5 out of 5 by Andrewsrib We were WOWed
Had a great stay at the W Hoboken. Staff was friendly and so helpful. Location was great and we loved the atmosphere. I can't wait to stay there again. I would highly recommend this location.
11 de Fevereiro de 2014
Rated 5 out of 5 by JJ07 Fantastic Hotel
I had a fabulous stay in all aspects of our visit. The service, room and food were fantastic. I would recommend the hotel for business and leisure travel.
11 de Fevereiro de 2014
Rated 5 out of 5 by Fatbully Awesome SPG hotel rarely seen in the NYC metro area!
I don't usually write any hotel review except when I'm really impressed. And this is definitely one of the hotels that made a good impression. Starting from the friendly door men to the lovely and helpful check-in lady (Ashley), everyone I encountered was nice and they actually smiled at the guests (unlike most of the SPG hotels I stayed in the NYC area). I genuinely felt welcomed right at the time I stepped in the hotel. I got upgraded to a fantastic suite as a platinum guest. The hotel manager also sent in some snack and bottle of water as an amenity for platinum guests. As mentioned by many reviewers before, the view of the Manhattan skyline from the balcony and bedroom is breathtaking. I had just one little complaint at this hotel. I went out to celebrate with my high school friends for the 20th anniversary reunion. When I got back to the hotel at 2am and was ready to get some sleep, I didn't realize that the night club downstairs was so loud that one can clearly hear the dance music on my floor (5th floor). I called downstairs and was told that the night club closes at 3am but they would tell the security guards to let the club know to see if they could turn down the music a bit. I was really tired and felt asleep soon after (didn't know if they actually turned down the noise level). When I woke up in the morning, I got an email from the W Talent team apologizing for the inconvenience regarding the noise. They assured me this is not typical at the W Hoboken and they credited some SPG points to my SPG account as a token. I really appreciate how they take care of their loyal guests and they definitely go beyond and above to please the platinum guests here. This is my first visit to this hotel as I used to stay at the SPG hotels in midtown every time when I come to NYC. But I definitely will skip all midtown hotels from now on and come back to this hotel next time when I visit NYC!
9 de Fevereiro de 2014