Rated 5 out of 5 by anna527 Feels like home
Stayed here plenty of times and havent experienced a bad stay yet
September 14, 2014
Rated 4 out of 5 by AngK53 Love the modern decor
The room in this hotel is very comfortable. Great location, Hoboken is a great city to walk around in but taking the ferry to New York is easy to do as well.
September 12, 2014
Rated 1 out of 5 by Guest2423 Bad experience
I got a good deal online for the W in Hoboken more than a month in advance of my stay. It was my 1 year anniversary with my girlfriend, and made dinner reservations for the night. When we got to the counter, we were told that the hotel overbooked for the night. There was no email or communication letting me know I may have an issue for the night. The W obviously booked the room at a higher rate, and blew us off since we underpaid for the room. They put us up in Jersey City and we made the best of the night. However, I still have a charge for the night, and waited a month to see if the charge would be credited like promised. I will have to spend more time now fixing this issue.
August 26, 2014
Rated 5 out of 5 by bigddawg Better then any Manhattan Hotels
For celebrating our anniversary they had a bottle of wine setup in our room. It was just great
August 31, 2014
Rated 5 out of 5 by bigddawg Just a great place
Every time we come they treat us like proper guest
August 31, 2014
Rated 3 out of 5 by TGBG Average Hotel; Mice in Lobby
Just returned from 1st stay at W Hoboken. Line at check-in met with additional but extremely slow staff. Stopped in lobby bar for drinks on first night & saw 2 mice in hallway off bar; notified staff, who didn't seem overly concerned--guessing it's not 1st time mice in lobby. Extremly slow service in restaurant at breakfast despite few diners present on 2 mornings we visited. Room service breakfast includes 22% fee & $5 delivery charge, making "breakfast included" rate not achievable unless you order juice & a bagel. Valet-only parking as expensive as Manhattan hotels. Location & views good. Gym adequate but too hot.
August 24, 2012
Rated 3 out of 5 by britter Room with a view?
When I reserved the room, in the header it specifically said view of NYC. When I later checked in, the man at the front desk talked up our room as an amazing view of the Freedom Tower. All of this build up eventually got us pretty excited for the view. Wen we finally walked in all we could see was a huge steel building completely blocking our view. Long story short, why build up a crummy view? It only left us disappointed.
Second thing, once we were in the room we put some music on around 7/8 PM on Saturday. We used the music dock provided in the room, didn't have the music turned up loud at all (not even as loud as the speaker went) and still someone came to the door saying we needed to be quiet. It wasn't like it was 2AM, even after 9PM for that matter. Also, why have music devises in the room if you can't use them?
March 31, 2014
Rated 5 out of 5 by jadeurope NYC GRand Finale
Our last night in the NYC area was made very special by the entire staff. Already as we drove into the valet parking area the staff was super friendly helping us with our little son and our luggage. The staff was friendly, helpful and very engaging. Check-in took a matter of minutes. Nothing was a problem or a bother. Already as you walk through the hotel everyone is aware of your needs and is ready to help. They truly implement the "whatever whenever" concept. We left more than satisfied, and it was all due to the great staff and team work which was on display. A must stay in the NYC area.
August 6, 2014