Rated 4.2 out of 5 by 175
reviewers.
Rated 5 out of 5 by Charles Great hotel, you should go!
We went to the W hotel in Boston for 2 nights and it was great! The staff was friendly and really helpfull. We asked where my girlfriend and I should go out to eat and the lady at the Whenever/Whatever desk, Lilia, was great. She recommanded a lot a great places. She even wrote us a welcome card with two cupcakes directly to our room. My girlfriend was so happy to see this little attention she almost cried!! The rooms were really nice and clean. The hotel is well situated. I recommand this hotel all the way and I will be back there for sure on my next trip to Boston!
May 15, 2013
Rated 5 out of 5 by srpen Fabulous Experience
I have been traveling to the Boston W for 4 - 5 weeks now. Previously I had been working locally in New York and had not had to travel. The staff is absolutely amazing and they go above and beyond to make me feel welcome and that the know me. This is a great hotel and I look forward to returning.
May 16, 2013
Rated 5 out of 5 by Aneta Great Hotel
I stayed at quite a few Boston hotels over the last couple of years but the W exceeded my expectations. Trendy and sophisticated, modern, lovely bar with a great vibe, clean rooms and really friendly and helpful staff from porters to room service. They make you feel really welcomed every time you walk in! It's definitely the place to be while in Boston.
May 14, 2013
Rated 5 out of 5 by AOA2012 Fanttastic Experience
This was our first trip to Boston and we enjoyed it so much that we will plan on coming back and stayed at the W hotel. The check-in was fast and efficient and hotel staff recognized that we were Gold members and described all the great benefits. Lilia and Guillermo at Whatever/Whenever were outstanding at recommending the places to eat and visit. They went above and beyond and we want to say a big thank you. The Wonderful room was clean and spacious and comfortable. The hotel is walking distance to pretty much everything in Boston. I will highliy recommend this hotel.
May 9, 2013
Rated 5 out of 5 by Erik63 Mother's Day
I arranged for my mom and dad to stay at The W on Mother's Day. I asked the manager (Miklos) to please pamper them. A simple request and an overwhelming response. The hotel was fabulous and the service was absolutely outstanding. My mom was thrilled.
Thank you, Miklos and The W!!!
May 13, 2013
Rated 5 out of 5 by Phil Visit during Crisis
During my stay Boston was enduring the man-hunt for the those that attacked during the Boston Marathon. While the city was the quietest I have seen the staff at the W was outstanding. Security was great, the information flow to guests appreciated and amazingly done. Delory, at the front desk, was top notch and set the tone for a wonderful stay during a time of crisis for the city.
May 12, 2013
Rated 1 out of 5 by DRDd Too Loud!
The room next door had loud parties going on both nights and I had to call security both nights to complain. I can understand the loud lobby bar but my room should be a sanctuary to get the rest I needed and expected.
May 13, 2013
Rated 5 out of 5 by LAW87 Great hotel, interesting room
We booked in for one night, into a Wonderful Room, which is 350 sq ft of space. While the comfort of the bed, and cleanliness were up to standards, the room layout was very odd. Upon entering, you are in a hall, and then a turn, before you get to the living space. Terrible waste of space. The TV was hung from the window, blocking the view, and making it impossible to sit in the chair. But the only place for the TV, given the position of the bed. The bathroom again, was roomy, but the toilet was crammed into a very tiny space with little door clearance, and the shower was narrow and not well lit.
Usual great service and standards, but I won't choose to stay in a Wonderful Room again.
May 6, 2013