Rated 5 out of 5 by MMKFB So comfortable
spent a night away from the kids with friends visiting from out of town. Room was comfortable and inviting. Had a drink in the bar, service was on point, available but not overwhelming (a fine line). Overall a super enjoyable stay!
January 14, 2013
Rated 5 out of 5 by mikey43 Great location!
The staff were very pleasant and professional....they made us feel welcome and SPECIAL!
The Market Place restaurant provided us with an excellent dinner and dessert
Breakfast was a treat as well.
Our best hotel experience by far!
July 12, 2012
Rated 5 out of 5 by CDG35 Excellent Stay
Exceeded my expectations. Staff is professional, rooms are outstanding and location is great. I would recommend highly.
August 4, 2014
Rated 5 out of 5 by Sue5 Wonderful Hotel
This Hotel has the best staff ever. You can tell that they must get amazing training. Everyone went all out during The Boston Marathon busy weekend.. The W has a great atmosphere and is in a prime location. Loved it!
April 23, 2014
Rated 5 out of 5 by speedyl GREAT STAFF
JOSH AND LOREN WERE EXCEPTIONAL IN HANDLING OUR STAY. WE CAME FOR OUR WEDDING ANNIVESARY AND WERE DELIGHTED AT THE SPECIAL ATTENTION WE RECIEVED FROM JOSH!!!
WE WILL BE BACK AND WILL RECOMMEND THIS HOTEL TO EVERYONE!!!!!
August 26, 2013
Rated 5 out of 5 by LifetimePlatinumCTC Living embodiment of the "Whatever Whenever" philosophy
The W brand can certainly be proud of this property as the location, the rooms, the amentities and staff all combine to further drive brand equity and customer loyalty. Without a doubt, best Starwood property in Boston!
May 10, 2012
Rated 4 out of 5 by Betti Change the lighting
I love this hotel, but I would change the lighting in the rooms and install lamps. The light panels in the room give off a strange light, and it's very hard to read and see. Otherwise, everything else is perfect.
December 29, 2012
Rated 3 out of 5 by KJay1 Great Staff
This hotel had great staff. I checked in late on a Sunday night and was losing my voice. I had a speaking engagement the next day. When i got to my room i recieved a pot of tea and a note from the desk clerk.
January 14, 2014
Rated 5 out of 5 by lb2012 Fantastic Hotel
We recently stayed at the hotel while moving our daughter to College. Best location, best staff, best spa....we will be going back several times a year and look forward to staying at The W Boston everytime!
August 30, 2012
Rated 5 out of 5 by Merion01 Excellent for business or pleasure
This hotel has an excellent location, has a vibrant, not stuffy, atmosphere, but the rooms have all the features a busines traveler would want. Staff goes out of their way to make you feel welcome.
April 8, 2014
Rated 5 out of 5 by Papow99 Incredible Staff
Amazing hotel. Check in was with Delroy - the nicest man in the world! The staff is superb; ask for anything and it is taken care of within minutes. Only complaint - very high cost for overnight parking.
March 29, 2013
Rated 4 out of 5 by TorontoBoomer This hotel has comfortable beds
The W Boston has very comfortable beds. We slept great. The room was spacious and met our needs. There were plenty of good quality toiletries which was a nice treat.
We also ate breakfast at the W. It was a bit pricey for breakfast but the quality of the food was very good. The service was average---our waiter kept forgetting to bring cream for my coffee, so my coffee was cold by the time I finally got the cream.
We also used the hotel lounge the first night of our stay which had a good vibe and the service was great. However, the 2nd and 3rd evenings the lounge was very busy and so we were not able to find a seat or place at the bar and had to go elsewhere for our drinks.
The location of the hotel was excellent. Close proximity to anywhere you want to go as well as close to subways.
One more thing---if you do stay at the W Boston make sure you pull your hotel room door shut behind you and check it. The door doesn't always close behind you. on one day of our stay we came back to an open room and we know we had pulled it shut and the only people in after us were the cleaning staff.
July 22, 2013
Rated 5 out of 5 by Derek1 Wonderful Service
Every time my wife and I stay here I am constantly impressed by how professional and helpful the staff is. It is always a joy to stay at the W, and this W is no exception. Highly recommend staying here.
October 9, 2012
Rated 5 out of 5 by c325 Great customer service
The W Boston was very accommodating and made every effort to ensure me and my family enjoyed our stay. The staff was friendly and attentive.
July 8, 2014
Rated 5 out of 5 by Portland4 Girls Trip to Boston
Everything from arrival to departure was perfection! There is absolutely nothing that we have to suggest for improvement! We received a wonderful Starwood Gold room upgrade, too.
Thank you W Boston!
July 16, 2012
Rated 5 out of 5 by Brooklyn11201 5 stars all the way!
From the staff that goes above and beyond to the unbelievable food in Market, I strongly recommend a stay at the W Boston as a way to guarantee that any visit to this city, will be an enjoyable one.
August 3, 2012
Rated 5 out of 5 by Dsanchez Wonderful experience
This was my first stay at the W Hotel and I will definitely be staying here again. The service was amazing, the location, and the view. The Hotel also has a very relaxing bar lounge downstairs.
February 16, 2012
Rated 5 out of 5 by RJ2013 Great place in Boston
This hotel was really great! I'd recommend an upper floor, and one facing the rear of the hotel - the club downstairs is swanky, but can get a little noisy if you're there to actually sleep. ;)
April 15, 2013
Rated 5 out of 5 by Tyrelle84 Amazing!!
Couldnt have picked a better place for my 1st time in Boston. Only thing missing was a pool but was accommodated by complimentory ride to a sister property in a new RDX. Will stay there again.
September 11, 2012
Rated 3 out of 5 by Dartagnon Poor housekeeping
When you pay way over one thousand dollars per night for a hotel and stay 2 nites, you would expect housekeeping to clean your room and make the beds at least once. Never happened.
April 27, 2014
Rated 5 out of 5 by LadyBusinessTraveler Appreciative Business Traveler
Traveling to Boston on the Friday after the Marathon bombings was difficult in a number of ways and the W relieved all obvious concerns with their friendly helpful staff and professionalism.
April 21, 2013
Rated 5 out of 5 by G1966 Staff
Great staff. Very friendly and helpful.
August 10, 2014
Rated 5 out of 5 by Derek1 Great Hotel
Everything about this hotel is fantastic. The professionalism of the staff and attention to every detail is typical of W Hotels, and this W does not disappoint. Highly recommend this hotel!
July 5, 2012
Rated 5 out of 5 by Katheng Couldn't have been better
We had a spectacular weekend for our son's wedding. Staff went above and beyond to meet all our needs. The wedding was beautiful, food delicious and all our guests had a wonderful time.
April 6, 2013
Rated 5 out of 5 by Buffalo22 Friendly staff! Amazing experience!
We had an incredible time at the W Boston! Every staff member was extremely friendly and made you feel welcome. The rooms were beautiful and clean. I look forward to staying here again!
July 29, 2013
Rated 5 out of 5 by VCP4562 Nice Hotel
Very nice Hotel. Attentive staff. Easily reachable from I90.
Good location. Parking a bit over-priced at 49.00.
July 14, 2014
Rated 5 out of 5 by Dani2013 Centrally located with knowledgeable staff
The hotel was very near to all the sites & tours my fiancé and I went on and the staff members were very helpful with local restaurants & gave excellent & very precise directions.
March 20, 2013
Rated 5 out of 5 by Grayghost829 The only place to stay
excellent location, easy access- I frequently travel with my 2 Weimaraners and the staff always remembers me and my "boys". Having larger dogs in the hotel --no one skips a beat.
July 27, 2012
Rated 5 out of 5 by PBSSCORP Service was exceptional
We hosted an event in the Great room yesterday. The staff responsiveness exceeded our expectations. This is an excellent venue to host a function. Thank you W Boston.
April 24, 2014
Rated 5 out of 5 by Sue1234 Excellent Location
Te staff was very friendly and professional. My needs were met with a quick concise accurate response. The location is great for business, tourism and theater needs.
May 21, 2013