W Boston

  • 100 Stuart Street
  • Boston,
  • Massachusetts
  • 02116
  • United States
  • Map

Rooms & Rates

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  • For stays longer than 90 days, please call 866-539-3446.
  • You can only book 550 days in advance.
  • Please double-check your dates.
1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 4.3 out of 5 by 371 reviewers.
Rated 5 out of 5 by Nice room, excellent hospitality What a well run operation. From the minute the valet greeted me to check out I was very impressed with the service. W hotels can sometimes suffer from disengaged, aloof staff. Not the W Boston. What a superb team. Plus a great room to boot. Definitely a great place to stay. June 4, 2013
Rated 5 out of 5 by Above & Beyond As a "road warrior", staying in SPG brands 150+ nights a year, my wife & I felt very welcomed at the Boston W. Josh, the W Insider, emailed me before my stay to help plan my trip. He went above and beyond; provided a room upgrade, recommended places to see and eat. His positive attitude is what the SPG brand is all about! From the doorman, the valet parking attendant, the front desk, the restaurant staff (the food was great), housekeeping—all the talent at the Boston W should be commended. I have been to literally 100’s of hotel properties in the US and abroad, and this location is at the top of the list of places to stay. Job well done! May 22, 2013
Rated 5 out of 5 by Excellent Location Te staff was very friendly and professional. My needs were met with a quick concise accurate response. The location is great for business, tourism and theater needs. May 21, 2013
Rated 3 out of 5 by Don't expect a view. The Boston W is well-located and has comfortable rooms, but lacks the style of other hotels in the chain. The small lobby is nothing more than a bar -- brightly sunlit during the day, and packed to the gills on weekend nights. It can be nice to have a popular bar in a hotel, but not when you need to deal with a bouncer to get to your room. Our room itself was clean and comfortable, but faced the backside of an ugly brick hotel. The building is around 30-stories tall, but only the first 15 floors are hotel rooms with most of the views blocked by unattractive neighboring buildings. I know W does a profitable condo business, but devoting the entire top half of the building to them seems a lot like the tail wagging the dog. Finally, there is no pool, roof, or other amenities (except for a gym). This is a bare-bones hotel with the W name. May 20, 2013
Rated 2 out of 5 by most disappointing spg stay I would like to share my feedback on my stay at the W hotel in Boston. I made this trip as I was considering to purchase a W condo residence above the hotel. Unfortunately, I had a very disappointing experience at the W hotel which made me even reconsider the purchase of a W residence. First of all, no upgrade was available at the time of check-in. Secondly, there was a mechanical noise issue at 6am which I reported but the noise reoccurred throughout the stay. Thirdly, my request for late check-out was not accommodated and they asked me to pay $20 for it despite it being a complimentary benefit of my corporate preferred status. I relayed these issues to the manager on duty - Sonya - but my concerns were met with a great deal of resistance and only 1000 SPG points were offered. (As of two weeks later the points are still not in my account) I'm disappointed with the stay and management's ability to respond to these issues. May 17, 2013
Rated 5 out of 5 by Fabulous Experience I have been traveling to the Boston W for 4 - 5 weeks now. Previously I had been working locally in New York and had not had to travel. The staff is absolutely amazing and they go above and beyond to make me feel welcome and that the know me. This is a great hotel and I look forward to returning. May 16, 2013
Rated 5 out of 5 by Great Hotel I stayed at quite a few Boston hotels over the last couple of years but the W exceeded my expectations. Trendy and sophisticated, modern, lovely bar with a great vibe, clean rooms and really friendly and helpful staff from porters to room service. They make you feel really welcomed every time you walk in! It's definitely the place to be while in Boston. May 14, 2013
Rated 5 out of 5 by Mother's Day I arranged for my mom and dad to stay at The W on Mother's Day. I asked the manager (Miklos) to please pamper them. A simple request and an overwhelming response. The hotel was fabulous and the service was absolutely outstanding. My mom was thrilled. Thank you, Miklos and The W!!! May 13, 2013
Rated 1 out of 5 by Too Loud! The room next door had loud parties going on both nights and I had to call security both nights to complain. I can understand the loud lobby bar but my room should be a sanctuary to get the rest I needed and expected. May 13, 2013
Rated 5 out of 5 by Visit during Crisis During my stay Boston was enduring the man-hunt for the those that attacked during the Boston Marathon. While the city was the quietest I have seen the staff at the W was outstanding. Security was great, the information flow to guests appreciated and amazingly done. Delory, at the front desk, was top notch and set the tone for a wonderful stay during a time of crisis for the city. May 12, 2013
Rated 5 out of 5 by Wonderful W Boston ! Hotel W is unique- its a class of art, design and decoration. Very fashionable and contemporary. I am glad that choose W and from my heart - BIG THANKS to all who waited us , met and made our stay flawless ! We already miss Boston !!! May 12, 2013
Rated 5 out of 5 by Fanttastic Experience This was our first trip to Boston and we enjoyed it so much that we will plan on coming back and stayed at the W hotel. The check-in was fast and efficient and hotel staff recognized that we were Gold members and described all the great benefits. Lilia and Guillermo at Whatever/Whenever were outstanding at recommending the places to eat and visit. They went above and beyond and we want to say a big thank you. The Wonderful room was clean and spacious and comfortable. The hotel is walking distance to pretty much everything in Boston. I will highliy recommend this hotel. May 9, 2013
Rated 4 out of 5 by good location and reception the hotel was in a central location. close to boston common and walking distance to some major attractions. the reception was great and we had a good time at the hotel bar. unfortunately, housekeeping didn't come as scheduled and even after we called down to have them come service the room. they finally serviced the room after the third request. the rooms were a bit older than most W hotels. May 6, 2013
Rated 5 out of 5 by Great hotel, interesting room We booked in for one night, into a Wonderful Room, which is 350 sq ft of space. While the comfort of the bed, and cleanliness were up to standards, the room layout was very odd. Upon entering, you are in a hall, and then a turn, before you get to the living space. Terrible waste of space. The TV was hung from the window, blocking the view, and making it impossible to sit in the chair. But the only place for the TV, given the position of the bed. The bathroom again, was roomy, but the toilet was crammed into a very tiny space with little door clearance, and the shower was narrow and not well lit. Usual great service and standards, but I won't choose to stay in a Wonderful Room again. May 6, 2013
Rated 5 out of 5 by W are always the best You will never be wrong if you choose a W hotel. It is where you meet comfort, party and modernity! May 6, 2013
Rated 3 out of 5 by Disappointed For a "luxury" hotel I found that the room was smallish, and that the lighting was quite inadequate, especially for reading in bed, and awkwardly placed. The bed was comfortable but the mattress was so soft that my back let me know it in the morning. The absence of a coffee maker in the room was extremely disappointing as I don't like to wait for a cup of coffee in the morning. I like to bathe rather than shower and was surprised that there was no tub. The public spaces are appealing,and the staff very pleasant, but the above items are sufficiently important to me that I wouldn't return. April 26, 2013
Rated 5 out of 5 by Perfect BIRTHDAY Celebration! I chose the W Boston to host a mini family reunion and birthday celebration, and I am so glad I did! The thoughtfulness and generosity of everyone at the WB went way beyond our expectations...with personalized recognition and delightful surprises both in our Cool Corner room and at Market for dinner. This was our first visit to the W Boston, but we are looking forward to coming back! Thank you WB! April 26, 2013
Rated 5 out of 5 by W Hotel Stay 4/23-4/25/2013 Sent an e-mail to GM. Briefly, everything was perfect., especially the service by Alex in the restaurant. I found, however, the potatoes way over cooked...far too crispy like a potato chip "rock". The hotel is consistently of high quality and we can look to Josh, the concierge, to help us with our needs. The Acura is a very nice addition to the service at the hotel, although the driver got lost getting us to the Museum of fine arts which resulted in a one hour trip that should have taken only 15-20 minutes at most. April 26, 2013
Rated 5 out of 5 by Perfect location: I couldn't have picked a better location. I was in town for the Boston Marathon. 2 blocks to the pick up location for the start and 6 blocks from the finish. As well as walking distance to everything. And the staff was so helpful and friendly. April 24, 2013
Rated 2 out of 5 by disapppointed Seems they try so hard for cool factor that guest comfort falls short. You can have a weird giant eye look at you in the bathroom but no coffee makers in the room. The shower had mold as well. At the Lobby bar I ordered a vodka cranberry. When the check indicated 12 dollars and was under some strange name I asked the bartender if that was their name for this basic drink In which he replied in a haughty tone thats what I ordered. I repeated is that a vodka cranberry and he finally explained it was the vodka brand they use which I asked if that was the basic house brand and was not clearly replied to. Parking is 47 a night. Wow. Our room was near the housekeeping closet. Woken sat and sun morning at 730 with much banging etc. Mean at door were kind and gracious April 22, 2013
Rated 5 out of 5 by Appreciative Business Traveler Traveling to Boston on the Friday after the Marathon bombings was difficult in a number of ways and the W relieved all obvious concerns with their friendly helpful staff and professionalism. April 21, 2013
Rated 4 out of 5 by good location Room was very nice and clean. Tv was not working, channels were fuzzy, not clear. Not best tvs. April 21, 2013
Rated 5 out of 5 by Great place in Boston This hotel was really great! I'd recommend an upper floor, and one facing the rear of the hotel - the club downstairs is swanky, but can get a little noisy if you're there to actually sleep. ;) April 15, 2013
Rated 4 out of 5 by Excellent room, poor location Loved everything about the room and the service with one significant exception - the room was right next to the elevator and you could hear the constant whir of it going up and down all night long. Woke me and my wife up several times during the night and couldn't get back to sleep after 6a once traffic picked up. April 10, 2013
Rated 2 out of 5 by party hotel exceptionally noisy (this is a party hotel). the signature scent is overwhelming and pumped into the guest rooms. room service (breakfast) was inedible. April 8, 2013
Rated 5 out of 5 by Great Stay at our Boston Regular... We always stay at the W when in Boston. Big reason is the staff. When we first started there the concierge helped us find the best breakfast ever (we go back every time). Most recently Miklos at the front desk helped with an amazing room for a celebration we were having. Was amazing and sincerely appreciated. These are great people at the W Boston and we'll keep going back. April 8, 2013
Rated 5 out of 5 by Couldn't have been better We had a spectacular weekend for our son's wedding. Staff went above and beyond to meet all our needs. The wedding was beautiful, food delicious and all our guests had a wonderful time. April 6, 2013
Rated 3 out of 5 by Poor restaurant service Service in the restaurant at dinner was no better than average. For instance, the first wine pour was too little wine; not a full serving. Waiter was not attentive. At breakfast, the service was miserable. Coffee was not refreshed. Waiter was very slow in taking order and even slower in serving it. There also was a delay in getting the check. I had to ask the hostess for more coffee and then for the check. Instead of bringing me more coffee, which she could and should have done, she we looking for someone else to bring more coffee, introducing further delay. April 4, 2013
Rated 2 out of 5 by bad aftertaste I'm a fan of the W hotels, but not this one. First of all, I had hoped to check in a bit early, being visibly sick and suffering from cold. No way, no how - a room could only be ready one minute to 3. But the real disappointment came afterwards when the hotel kept applying charges to my account that I clearly had not racked up... April 3, 2013
Rated 5 out of 5 by HOME AWAY FROM HOME Recently I was in Boston for two weeks and was fortunate enough to stay at W Boston. While the weather was chilly the staff certainly made up for it. Everyone treated me like a member of the family. It was a great stay, the hotel is gorgeous, great meals at Market and I enoyed the lounge a few nights too. I would absolutely recommend this hotel! March 31, 2013
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