Rated 5 out of 5 by TheSavvyTraveler Simply Amazing!
I had the most wonderful stay at the W ATL Downtown! I must point out that the STAFF and SERVICE is amazing! Whether it was the Drivers, Concierge, Hospitality, or Bartender, I was always greeted with a smile and a positive attitude. It was so refreshing to be greeted by staff who truly enjoy what they do; it shows!
Secondly, the beds are AMAZING, I can't remember the last time I slept this good- when you have early morning meetings scheduled, this makes such a huge difference. I woke up feeling refreshed and renewed. Thank you to everyone at The W Atlanta for providing such a wonderful stay. A+++
Side-note: Gorgeous property within walking distance to all of Atlanta's Local Attractions!
August 16, 2014
Rated 4 out of 5 by Jibbidge17 August Business Trip
When I travel to Atlanta for work, always stay at this W. The services and employees always provide a great experience. The room is comfortable and spacious. I hear minimal street traffic in my room.
The only issue I encountered was that the clock in my room did not work. I had to request a wake up call in the morning to ensure I started my day on time. The front desk was very friendly and called me at the appointed time.
I will continue to use the W when I come to Atlanta and feel it is a great place to stay.
August 16, 2014
Rated 1 out of 5 by matthewwright30 Needs Improvement
The staff and restaurant are not worth the time or the money. Pool suppose to be 24/7 but outside pool parties are more important than guests at hotel. Treatment of individual guest are not the same meaning one person can bring a camera to the pool but others can't because it against the policies. Steak was burnt and then under cooked. The manager made me feel as if the food quality was my fault and not the cook's.
August 17, 2014
Rated 5 out of 5 by aberdeenred Loved It!!
I loved the hotel. I could have just stayed in the room and ordered in. The bar was cozy and free Wi-Fi, nice finger foods, and music.
August 18, 2014
Rated 5 out of 5 by sosomusic 24hr Room Service
Hungry at 4am has never felt like a better idea!
August 11, 2014
Rated 5 out of 5 by BusyWeek Excellent Customer Services
I wanted to send you an email to let you know that Jason & Pablo did an outstanding job helping me with my accommodations this past week, at the W Downtown Atlanta.
Employees such as Jason and Pablo are the kind of people SPG should have catering and interfacing to their customers. They responded to my request in a caring manner, provided superior knowledge of your property and showed real leadership when it came time to make a decision. Because of this, they exceeded my expectations and you now have an even more valued loyal customer.
You should be proud to have them on your team.
August 1, 2014
Rated 4 out of 5 by Msshaay friendly staff
hotel staff made me feel welcome. Check in staff was friend and attentive.
August 7, 2014
Rated 5 out of 5 by CeeCee444 Very Grown & Sexy Hotel!
I stayed at the W Atlanta Downtown to attend a wedding that was held there. I was very impressed with the decor and layout of the hotel rooms, especially the shower. I also appreciated the hotel for honoring my request for a room with nice view. We had a small problem with TV that was handled promptly as well.
In my opinion, this is a very grown and sexy place. I'd definitely recommend the W for couples or a romantic getaway.
August 4, 2014