Rated 5 out of 5 by IlliniAD Great Experience
Rooms are terrific...nicely appointed, exceptional bed, all around great attention to detail. Loved the workout center. The equipment was such high quality. So much better than what you experience at a cheaper hotel. All around an excellent stay!
April 17, 2014
Rated 5 out of 5 by Faby comfy stay
Great stay for a quick business trip. Front Desk Staff was really nice!
April 6, 2014
Rated 4 out of 5 by Danny712 Very nice
My wife and I sent the evening away from the kids and we picked the W because of its images online. The staff was amazing and very helpful. We eat at BLT Steakhouse which was fantastic. my wife had the hanger steak which she loved and I have the burger and I most say it was probably one of the best burgers I have ever had. Our room 704 was wonderful. It had an amazing view of the city and bathroom was so cool. I would however say some time and money needs to be placed on the furniture. For the cost of the room, the care of the furniture was lacking. the nightstands and wall counter/drawer were badly scratched up and chipped. Most of the drawers did not open and close very well. The design and style of the place was fantastic but you could tell that someone saved money on the actual furniture. Other than that we had a wonderful time and would tell our friends out it.
March 31, 2014
Rated 3 out of 5 by Jutiapa Tough time getting in/out of the driveway
I was there for 3 nights from 10/13 to 10/16. Rooms are comfortable and clean with lots of cool, eclectic W features and a great bed. Pretty good gym. Mediocre restaurant, but there are tons of places within 5 minutes walk. Service? Well, I think they were having an off week--had to call twice to get my laundry picked up, 1 1/2 hours to get my room service, inattentive staff at breakfast. The street in front of the W is practically the freeway on-ramp and it really backs up at rush hour. It took all of 20 minutes to get into/out of the driveway to the hotel--a bit frustrating after a long flight.
I guess if you want predictability, stay at the Westin. But, for a chain place, the W makes you feel like you've been somewhere. Despite the service falldowns, I will definitely give this place another shot when I go back to Atlanta.
October 28, 2011
Rated 4 out of 5 by CVW9873 This hotel is in a horrible location
THE HOTEL IS IN HORRIBLE LOCATION.
March 28, 2014
Rated 4 out of 5 by mattM13 Pretty good value for the money...
Don't book through a travel site, like Expedia or something like it. We did not get the king beds or level of room we expected, even though we had an e-mail confirmation. When we spoke to the front desk about it, they just said, that's Expedia's fault, not ours, and offered no additional explanation or solution.
Also, call WAY ahead for your car from valet. No one else was waiting for their vehicles and it still took us 20 minutes to get the car.
March 24, 2014
Rated 2 out of 5 by KALZ Dirty & Staff Was Very Rude!
The rooms smelt like stale smoke! There was toothpaste all over the mirror in the bathroom and backsplash. The staff was so rude! When we went to eat I asked, unknowing, if we could eat on a patio (outside) and she laughed and said "yes, you can eat in the parking lot, that is our patio"! I WOULD NTO RECOMMEND THIS HOTEL TO ANYONE!
March 24, 2014
Rated 4 out of 5 by Bob1216 Great Time
The Hotel was everything expected and more. I had a V.I.P. party in one of the suites and the staff was awesome. The desk staff went out of their way to make sure everything was in order. Valet was fast and friendly, The down stairs bar staff was friendly, funny, and made the night time experience well worth coming back. They know who they are (since i can't mention names). When in Atlanta i will always be staying here.
March 21, 2014