Rated 2 out of 5 Aging hotel
Stained paint in the bathroom, stained desk surface... somewhat below what I would have expected...
The room was dark, and remained so even with all the lights on.
July 20, 2014
Rated 3 out of 5 by Lisa201 Would not return to this hotel
Had high expectations of this Hotel brand after reading about it. The standard queen room was too small, and poorly laid out for 2 people. The lighting was insufficient in the room and the bathroom. The walls are paper thin. I had to call security at 1:00AM because the people next door were so loud you could hear every word they were saying. We waited
2 1/2 hours in the dining room for our food to arrive while 2 other tables seated next to us and after us were served and finished eating. No apology from the management.
I will never recommend this Hotel.
July 15, 2014
Rated 5 out of 5 by Hose The Royal Treatment
My wife and I arrived at check in to find that we were upgraded to the King Suite from the Standard King room, and it was beautiful!!!!!The W Infiniti car took us to dinner, and we then enjoyed our night on the town. Room service was prompt and courteous; the front desk staff was wonderfully nice, and we were in walking distance of some cool shops. Everyone was happy and smiling; they seem to enjoy their jobs, and that made us enjoy this property even more.
July 17, 2014
Rated 5 out of 5 by Danalista Best hotel staff!
My husband and I stayed here for July Fourth weekend. Even though the hotel was very busy and there were many functions going on in the hotel the staff was on top of everything and never once was rude as has been our experience in the past with other hotels who were that busy. The valets were polite and fast. We never had to wait long for our car. The spa staff was fantastic as well. There are several great restaurants nearby as well as the Aquarium, the Coca Cola Museum and the Georgia Dome, I just wish they were closer to the shopping areas. Overall, a fabulous hotel. Perfect for a couples weekend with rooms designed to foster romance.
July 7, 2014
Rated 4 out of 5 by Arms104 NOT FOR FAMILIES
We should have been told that this was not for families when we made our reservations - which included the information we had a 15 year old with us. We anticipated enjoying a quiet relaxing afternoon by the pool on Sunday only to find 100 of local 20somethings had taken over with blaring loud club music- I don't think they paid $350 a night - So disappointed.
July 15, 2014
Rated 5 out of 5 by sammyj21 Awesome ATL experience
Nothing but great things to say about this W. Staff, amenities, property, everything was top tier. We have stayed here before but this last trip in July 2014 was even better.
July 15, 2014
Rated 2 out of 5 by mmttt Not a 4 star
No coffee in room. Poor lighting in room.
Pillows not luxury. Housekeeping did not leave water bottle. Shuttle driver did not even say hello and stayed on personal call the whole trip. Room wasn't ready when I arrived--thought bag would go to room...but took 30 minutes and call twice to get bag.
July 14, 2014
Rated 5 out of 5 by GaryATLIntl This hotel has a great staff
We had a great experience during the 3 nights we spent at this hotel. It is clean, has beautiful views and facilities and the staff is very attentive. Right from the start Zach at the front desk was helpful and friendly. We asked for a coffee maker and it was brought right up to our room.
July 8, 2014