Rated 4 out of 5 by Jeff2014 Great staff, nice rooms
My check-in was exceptional. Very friendly and accommodating. However, I did ask for a quiet room and got one right off of the elevator lobby. My room was on the side of the hotel overlooking the courtyard and leaves you looking into the office suites and vice versa…very little privacy…ask for an "outside" room looking away from the center courtyard. The pillows were very soft and I would have preferred foam.
During rush hour periods, the courtyard is jammed with people entering and leaving the underground parking garage and all the valet drivers going to dinner…definitely a design flaw of the facility…they should have had a back entrance as well.
February 26, 2014
Rated 5 out of 5 by GMTC Beautifully aesthetics & amazing views
W Downtown has the best decor of all the W properties in Metro Atlanta. Centrally located with easy access to the expressway and within walking distance to Downtown sights, this hotel exudes inspiration with modernized art.
From the very moment you walk in the door, the hotel seduces the senses. The interior design of the living room, though great, is enhanced by views from the rooms which add to the experience; where one can watch the background transform as the sun rises and sets.
Gardner-Mathews Travel Concierge (GMTC) highly recommends this property to visitors of Atlanta as well as local residents seeking a lavish get-a-way.
February 25, 2014
Rated 5 out of 5 by MikeJay Home away from Home
I adore your hotel & luv your staff..... The Corner Suite is always available....(Hopefully for my birthday I can get the Extreme WoW Suite hint hint.. LOL) The staff was awesome as usual.... The Management & Front Desk and the Valet Service is Top Notch!!!! & the young lady.... forgot her name, she is expecting though... kept me laughing..... and I almost forgot about the Bartenders @ Living Room Bar.... great service...... Great time at your hotel...!
February 25, 2014
Rated 5 out of 5 by dbob2 great room!
the room design is especially great here. love the layout and high level of comfort.
February 22, 2014
Rated 5 out of 5 by KimCanada The Hotel is Great and location is Excellent
I enjoyed my stay and the room view was awesome, the beds were so comfy and room service at 11:30pm was quick and the food very good. Would stay here again
February 20, 2014
Rated 5 out of 5 by RJS78 Renewed and Wonderful experience
I travel weekly and I always stay at W Hotels if one is available in the city. I'm usually in Atlanta at least a couple times a month and used to always stay at this location. However, I stopped staying here b/c my SPG Platinum status was barely ever recognized. I NEVER received upgraded rooms despite them seeming to be available from the reservations site. So I started staying at Midtown location.
However, I decided to stay here again because it was a little closer to the airport and I had a 6am flight. I was surprised when I checked in, the Laondi, the front desk agent actually shook my hand and welcomed me. Never in my entire time traveling has a hotel front desk agent shook my hand at check in and greeted me.
My room was also automatically upgraded to a Suite. I didn't have to ask, like I usually do. And at this hotel, I was never upgraded to a suite the one or 2 times I actually did get an upgrade. It was always just to a Fabulous.
She offered my daughter some desert for her birthday and was very hospitable.
Definitely a renewed experience from what I experienced before at this location. I will likely to start staying here again.
February 18, 2014
Rated 4 out of 5 by Indy1827 Great location
Everything was great....but it wasn't very clean in the room!!
February 17, 2014
Rated 4 out of 5 by spgpltnm Living Room
I was staying the day before the storm hit Atlanta on 02/11. missed breakfast cut off time at the restaurant. The Living room attendant went out of her way to make sure that we got fed promptly had delicious breakfast served with plenty of coffee and complimentary pastry. Outstanding job - this is what the hospitality should always be like!
February 12, 2014