Rated 5 out of 5 by Bacardi my stay at W Hollywood
Location of the hotel = perfect if you want to visit the Walk of Fame. Metro station very nearby, perfect to visit downtown LA and Universal Studios.
Very clean and comfortable rooms, very friendly staff.
January 1, 2014
Rated 4 out of 5 by GGENYC Needs an Upgrade
The W Hollywood is still a good facility in the right location however it is in need of an upgrade! What was once a state of the art and hip facility is now a little weathered and in need of a facelift!
May 13, 2013
Rated 4 out of 5 by WWSJ Great Service
In general, your staff are responsible except that you only had one person in your front desk during check in. This caused long waiting time.
August 5, 2014
Rated 4 out of 5 by lady90703 The Hotel is pet friendly!
It was great to have been able to take our dog with us on our family get away. Perfect! I will say it is the party place. Hey, why not, great location, having fun and a chance to meet famous people.
November 19, 2013
Rated 4 out of 5 by Happy94 Nice visit
Was in LA on business and the W was a great location. The staff was very nice and helpful, the hotel and the room was clean and updated.
Would definetly recommend staying here if you're in the area.
September 24, 2012
Rated 5 out of 5 by Capsgod Excellent Staff
Great staff. Bellman Eddie was a endless resource and offered great service throughout the trip. The pool was great. Good down time location and set-up of the pool.
June 30, 2014
Rated 2 out of 5 by Fleyva Not worth the $$
The staff when we got to this hotel was rather nice. However, management and my expectations of this hotel were not met. Also, cleanliness of room was unsatisfactory, we waited 10 minutes in the lobby for our room to become ready, well it def looked like the room was cleaned in 10 minutes, glass rings were all over the sink and tables.
On Sundays if your a guest you have to pay $20 to get into the pool area. I had five very looking woman and still had to fork over another $100. After paying $400 + for a Suite you would think this would be comped.
Not to mention had people up to my room for a small birthday celebration and was being monitored with how many people i could bring to my room. I was the only one sleeping here so I do not see the problem. The noise was manageable and this was all around 7-8pm, music in the lobby is blazing at 9:30pm - 2am, I don't understand why they monitor the rooms so strictly. Isn't this a party hotel?
The bell boys were the nicest people we came into contact with. They went above and beyond. Were very friendly and accommodated and answered all of our questions.
July 26, 2012
Rated 5 out of 5 by RaedMasoud Highly Competent Hotel Staff
Adam Beer leads a highly competent staff and they follow his lead. I have been staying at the hotel a long time and I have watched the staff continue to improve.
June 30, 2014
Rated 4 out of 5 by James219 Its a W
It is what you would expect of a W hotel right in the middle of hollywood. The staff is nice, but the hotel and hallways can get noisy in the evenings.
July 9, 2014
Rated 5 out of 5 by BBOWEN2129 Perfect for a business trip
I was in town on business and found the W in Hollywood to be an excellent mix of high energy and privacy. The staff was top notch and I will be coming back for business and pleasure.
September 26, 2012
Rated 5 out of 5 by jennyvee Great hotel in the heart of Hollywood
Visited for business and it was a very relaxing experience. The Staff was very helpful and went out of their way to make you feel welcome. I would definitely stay there again.
April 16, 2014
Rated 4 out of 5 by tlwafer My review
Very Modern it is a W. Hated being ask to pay $5 plus to print my theater tickets in the Wired bussiness londge. Appreciated the upgrade to a suite even on the second floor.
December 5, 2012
Rated 5 out of 5 by Claudia72 W hollywood
Excellent location, staff super friendly, despite it is a very busy hotel, they try to mame you feel as in home and confortable every time.
Rooms are clean and confortable.
May 7, 2013
Rated 4 out of 5 by wolflondon very good stay
Very well run hotel, staff not always responsive but very good atmosphere and good rooms.
i will come back
August 5, 2014
Rated 5 out of 5 by Theya Fun pool and great amenities.
Enjoyed our stay in the 6th floor. Has a great time at the pool with our daughter.
Great service at Delphine. Room Service was delicious, delivery was prompt and friendly.
September 11, 2013
Rated 4 out of 5 by CarlF Super moden rooms :)
Rooms were nice and beds were very comfortable. I would say they could recognize SPG members more as the last month many of the hotels were nice or offered upgrades etc.
February 24, 2014
Rated 3 out of 5 by dorothee7 good but some improvement needed
at arrival no one helps with luggage
wifi is difficult to get and I think should not be charged for Starwood members
the spa,the swimming pool,the fitness are top
April 20, 2014
Rated 5 out of 5 by DVal115 This hotel has great service
Whatever whenever is definitely the motto at this hotel. The staff is extremely helpful and courteous. I would recommend this hotel to my family and friends for sure!
May 20, 2013
Rated 5 out of 5 by bigjimthome Hip Hotel!
Loved the hip ambiance and current feel of the W. Staff super friendly, rooms more than adequate and steps away from great restaurants and iconic Hollywood.
January 27, 2014
Rated 5 out of 5 by James219 What you'd expect out of a W
Nice and clean, good location, amazing staff.
August 22, 2014
Rated 4 out of 5 by Mandeel Summer break
everything was fantastic at the hotel, besides the outside lounge on the ground floor where bouncers are very unpolite and treat hotel guests very badly
August 14, 2013
Rated 5 out of 5 by 86John Staff was truly marvelous
I can't praise the staff enough. They were most helpful and courteous. I am a strong "W" supporter and a loyal one. You do a great job. I am grateful.
February 27, 2014
Rated 5 out of 5 by mannyk awesome experience
Great service, the view was beautiful and i had an overall great time. As a frequent traveler, i highly recommend this hotel and will be back soon.
August 27, 2013
Rated 3 out of 5 by Nelton Interesting Breakfast
i order a breakfast of two glasses of juice, a fruit plate, a yogurt, a danish, and a croissant. guess how much it was? ai $90. Very Impressive.
March 18, 2012
Rated 4 out of 5 by NicoleL Good Location
Close to some of the best restaurants and nightclubs. You won't be disappointed if you're looking for the Hollywood scene.
June 9, 2014
Rated 4 out of 5 by velynn beautiful modern room
We loved the room ammenities and enjoyed our stay room location was noisy above Drais night club we woke up several tines throughout evening
February 13, 2013
Rated 3 out of 5 by Mac619 Disappointed
I was so excited when Priceline informed me that I would be staying at W Hollywood. I had heard such good reviews, I couldn't wait to stay there for myself.
The staff was welcoming upon arrival, the room was nice, everything was good... until it wasn't.
People were VERY DRUNK and VERY LOUD until about 3am.
When we woke up, we got a better look at our bed and were disgusted when we found blood all over the comforter cover and comforter. On top of that, there were little brown hairs on the mattress pad. When we contacted the concierge, they sent someone up to change the sheets. Blanca was amazing. She was attentive and kind and was just awesome. We were told that we would hear from a manager - but didn't until I called the front desk before checking out.
All they did was take off the parking charge. I was appalled. There was BLOOD in numerous locations on the bedding. The manager didn't even apologize for the dirty bedding.
I guess I just expected more from this hotel.
There isn't a doubt in my mind that the W is still an outstanding hotel, and I will certainly stay again - I will just be sure to examine the bedding before I get into bed.
February 22, 2013
Rated 2 out of 5 by chari1 moderate hotel
i had expected more from spg hotel. Hotel has no warmth, inviting or staff is very impersonal.i would not want to stay in this hotel again.
August 4, 2013
Rated 4 out of 5 by JPfromthe213 W + Hollywood
With access to nearby attractions during the day, Drai's at night and Whatever Whenever, well, whenever, the W Hollywood was a great stay.
May 20, 2013
Rated 5 out of 5 by JimmyMack Hollywood, CA
Abosoluely the best hotel in the area. Staff was outstanding in all respects. Cannot wait to get back to Hollywood Blvd and the W.
April 15, 2014