Rated 4.6 out of 5 by 165
reviewers.
Rated 5 out of 5 by santri1969 W fits very well with HongKong
I love this W in HongKong - vibrant, young, exciting, great night life, excellent platinum SPG recognition, facilities, corner suites, pool. Very highly recommended as one of the very best in HK.
June 16, 2013
Rated 5 out of 5 by gavin0129 我喜欢的W
酒店位置超好，服务不错，员工有活力，对内地客人热情友善。西餐很好值得推荐。SPG会员的待遇体现的还不错呵。
June 12, 2013
Rated 5 out of 5 by HENRYW WIP
Always good to be Platinum member...got an upgrade to M.suite for both nights. what else u can ask for?
The room dinning was good. Prefect
June 1, 2013
Rated 5 out of 5 by Flyingtailor Nice stay
I have stayed here many times there are a lot things i love about this hotel and few things i don't like.
1-great showers
2-nice beds
3-right above elements mall
4-Kowloon station right down stairs
Having said that as an SPG Platinum there is no executive lounge and breakfast is never offered. Very hard to get upgraded they are busy cant fault them for that but its always nice to be upgraded once in awhile.
But the 5 Stars is because one of there young staff at the front door Gary saw that I was not feeling well and went out of his way to find me Medical attention thanks Gary.
May 21, 2013
Rated 3 out of 5 by Austinite Could be better
I just recently finished my first stay at W Hong Kong. I heard so much good things about W Hong Kong prior to my arrival and I was excited to check out everything in person. I was a bit disappointed when it comes to the treatment I received a SPG Gold member. I was not re-directed to SPG member only check in desk when I first arrived even though I told concierge about my status. He was busy but the staff were just standing around at the SPG member only desk. I ended up having to wait in line for about 20 minutes to check in. I did not think the concierge staff was not very friendly either. They certainly did not have "whenever, whatever" attitude. They seemed to be too busy chatting with each other to help a customer who was asking for recommendation about shopping areas.
April 1, 2013
Rated 5 out of 5 by linwen 服務態度良好
飯店逛街太方便了........飯店的人員很親切.....
如果可能再增加適合家庭住宿的四人房就太好了!
May 24, 2013
Rated 5 out of 5 by slingshot Unconventional....
Not the traditional hotel ambiance you expect. Very chic yet classy; just the kind of kick you need after an exhausting day. Excellent, accommodating staff. Best thing about location - in town check in, Kowloon MTR; you do not have to step out on the road while arriving or departing HK. Though not adjacent to too many shopping areas but shuttles go every 15 min to nearby areas and main Island is just a MTR ride away.
Only downside during last visit - room was not cleaned properly upon my check-in; had visible marks from guests who might have just checked out.
June 3, 2012
Rated 5 out of 5 by akke29 Possibly my favorite hotel EVER.
THis was my second stay at the W in HK. It is quite possibly my favorite hotel ever! Great staff overall, comfortable and well appointed rooms, the best view from a fitness center and a mostly great location. My only negative was at "The Kitchen." The breakfast offerings were impressive, but the quality of the food was lacking. The food was luke warm and cold and not replenished in a timely manner. The wait staff kept clearing my table and resetting it each time I'd go for more food and one time, even sat new guests at my table! Despite the poor experience in the restaurant, I wold most definitely return to the W next time I'm in Hong Kong!
December 17, 2012