W Hong Kong

  • 1 Austin Road West, Kowloon Station, Kowloon
  • Hong Kong,
  • Hong Kong
  • Map

Rooms & Rates

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Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Age Requirement Policy

Guests have to be 18 years or older with a valid photo ID to check-in.

Rated 4.6 out of 5 by 232 reviewers.
Rated 5 out of 5 by Flexibility and staff empowerment I used the hotel twice in the last 2 weeks. You found and kept stuff i left in my room 2 weeks ago - this was great. However, my PA made a booking mistake (wrong date) and when she corrected it, the room rate went up by $200. On top of that, you charged me for Internet and didn't offer breakfast. This came on top of approximately $5000for your limo service. For frequent visitors like me and considering the spend for this stay, it would be great if you could have more flexibility on internet and breakfast charges ( i usually only take fruit and muffin). This is small stuff. Ywill say that i picked the points iso of internet at check in but judgement should be exeercised. April 9, 2014
Rated 5 out of 5 by W for Wonderful Hotel We had a lovely couple of relaxing days at the W hotel after the frenzy of visiting Disneyland. The hotel is amazing, the corner room was great, we had a fabulous view. The bathroom really was stunning, we don't have a bath as we live in Singapore so we always book a room with an amazing bath and this one fit the bill perfectly. The staff were wonderfully attentive and helpful and we really enjoyed our stay Would definitely recommend this hotel. April 15, 2014
Rated 5 out of 5 by Excellent act of thoughtfulness I would like to compliment an excellent act of thoughtfulness rendered by Mr. Ma Chor Wo. Almost 2 years ago, I stayed at W hotel Kowloon with my mother while on vacation in Hong Kong, We engaged Mr. Ma as our personal driver for sightseeing. At that time, my mother was looking for a particular brand of cooking sauce, but to no avail. When I met Mr. Ma again when I stayed at W hotel from 7th - 9th April 2014, the next day ie the night before I checked out, he passed me 2 bottles of the sauce that my mum was looking for! I was very pleasantly surprised that he actually remembered what my mother was looking for and he bought the sauces out of his own pocket. Mr. Ma who has demonstrated excellent customer service and went the extra mile, is definitely a talent whom W Hotel can be proud of. Thank you Ah Wo! April 14, 2014
Rated 5 out of 5 by Chic My stay at W Hong Kong was excellent as usual. Nice rooms, nice service, nice food. Amazing swimming pool on the rooftop. Woobar is such a cool place to chill out. April 14, 2014
Rated 3 out of 5 by Customer Service Needs Improvement Generally I had a good stay at W Hong Kong with the exception of one particular unfortunate experience. I had inquired about airport transportation. The attendant booked the Audi car service for me, but did not tell me the price or the cancellation policy. I received a call later that evening confirming my reservation which also did not discuss the cancellation policy. The morning of my departure I had a change of plans and needed to cancel. I called immediately but the attendants gave me a really hard time about canceling the service. They referenced the cancelation policy that required 24 hours notice. Given that I booked less than 24 hours ahead of my departure this could not have been possible. When I checked out the attendant confirmed that the car service had been cancelled and I would not be charged; however my credit card was charged and I will not have to engage in a dispute through my credit card. I found this service to be unsatisfactory. I would not have booked the car service if I had known the cancellation policy, given that my plans were uncertain. April 13, 2014
Rated 5 out of 5 by My favourite W worldwide Great rooms, comfortable bed & fabulous staff; what more could you ask? Breakfast is fabulous, the best buffet I have ever seen. April 9, 2014
Rated 5 out of 5 by Great room The Cool Corner Room is so fantastic. You can take a shower with Victoria habour is in front of you. April 8, 2014
Rated 5 out of 5 by W hotel is the best for having great stay The hotel located in a nice place where you can meet a lot of place around. The staff over there are friendly and they provide their gust with everything needed starting with check in in door. The concierge team are amazing and they assets the gust with fully of details for what they are looking for. I strongly recommend the W hotel for who want to stay in HK and want to have an amazing trip. April 5, 2014
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