Rated 5 out of 5 by MaryK1372 MaryK1372
Very friendly staff - great food. Needed an eletrical outlet in bathroom other than shaver. It was difficult using a flat iron.
May 5, 2014
Rated 5 out of 5 by timmyng The best place to stay in HK
Great location, right above Kowloon MTR. Awesome facilities. Service is first class
June 9, 2014
Rated 5 out of 5 by KPaul Great customer service
The staff (Francis and Sammy) took great care of my wife and I for her birthday.
June 10, 2014
Rated 5 out of 5 by obgykim Just wonderful !
The best hotel in Hong Kong I've ever been.
Location, view, pool, kindness, food etc. Everything
You' ll never regret staying at W Hotel in Hong Kong.
July 18, 2012
Rated 3 out of 5 by Cons69 NO SPECIAL WELCOME
NO RECOGNITION OF MY PLATINUM STATUS... NO COMPLIMENTARY FRUIT PLATE OR SPECIAL WELCOME AT FRONT DESK.
DID NOT RECEIVE 15% DISCOUNT ON MEALS IN HOTEL
December 3, 2013
Rated 5 out of 5 by timmyng Typical excellent W experience
Great location, Comvenient to and from the airport. Has a airport checkin counter downstairs. One stop to Central. Taxi/bus ride to TST or Mongkok.
January 3, 2014
Rated 5 out of 5 by jasmine0416 This hotel has great features
The precious property is the staff of W hotel, hope W may keep engaging with staff to provide the quality.
May 16, 2014
Rated 5 out of 5 by OldMayfield Very nice hotel
I really enjoyed my stay at The W. I was disappointed that 4 nights in the W Hong Kng only credits my SPG account 312 points.
April 18, 2014
Rated 5 out of 5 by JamesinLondon My favourite W worldwide
Great rooms, comfortable bed & fabulous staff; what more could you ask?
Breakfast is fabulous, the best buffet I have ever seen.
April 9, 2014
Rated 5 out of 5 by Serenissima Beautiful and make you feel special
It is so nice to be away from home nut feel welcomed and where the staff recognize ou, want to help you if you have a problem. A real class act!
October 28, 2012
Rated 5 out of 5 by 2kundtz Outstanding Food
Sing Yin restaurant continues to set a very high bar for Cantonese food. Chief Brian has done an outstanding job.
April 29, 2014
Rated 5 out of 5 by HENRYW WIP
Always good to be Platinum member...got an upgrade to M.suite for both nights. what else u can ask for?
The room dinning was good. Prefect
June 1, 2013
Rated 5 out of 5 by tambar best stay in HK
hotel conveniently located, easy access from airport.
shuttle service to center.
quiet, modern, very comfortable. excellent pool and spa.
October 28, 2012
Rated 5 out of 5 by ELiao It was a great stay in W Hong Kong
The room was just great with the sea view. And the operator was quite helpful when I need helps. It was really whatever and whenever.
November 21, 2012
Rated 5 out of 5 by VDC1 Refreshing Approach to Hotel business
Whilst Modern Hotels are not my first choice, my first experience with the W has been very positive. Very helpful staff!
March 26, 2014
Rated 5 out of 5 by Linsy Wonderful stay!
Great rooms - bed, shower, toiletries were all perfect.
Standout amenity is the pool - great view and atmosphere, very relaxing.
August 22, 2012
Rated 5 out of 5 by pepperdine105 Teamwork at its best
always a pleasure to visit our HK home away from home. We had an impromptu trip to HK for some doctor stuff and the staff is wonderful - my favorite guys at the bell desk - see me coming and all want to give a hand shake or a hug or a smile. They immediately check if I need some dinner res. or what not and hooked us up a last minute spot. upstairs at checkin they tried their best to find us a suite, but none available - so he put us in the best room (smoking if you can believe people still do that) and immediately got the housecleaning to do some sort of "de-stink" the smoke from the room and it did not even smell too bad - just the hallway and maybe our neighbor. Either way it worked out ok. I had a chance to get a facial in the spa - great stuff and Cecilia, need to mention her by name, she was really great and my skin is looking great. She has me on a routine now where I have to come back to the W and stay a night and get a facial once a month - so nice upsell. I already got it approved with the wife that loves to get out of Shenzhen for the weekend once a month - so we are sold.
see you guys next month and I am sure it will be fabulous as usual.
March 3, 2014
Rated 4 out of 5 Good location
even as a Hong Kong residence "hide-away" hotel; it is easy to get from HK side to the venue by taxi or MTR / airport link ...
August 14, 2012
Rated 5 out of 5 by Icam Excellent service and location
Great set up - excellent location and service
June 7, 2014
Rated 5 out of 5 by GMAC9 Great Hotel
This hotel has great rooms, fitness area, restaurant, steam, sauna and showers and a great bar. Highly recommend it!
February 16, 2014
Rated 4 out of 5 by AFW72 Just short of excellent
We stayed at the W Hong Kong for the first time in January 2012. It was a perfect stay and the staff was wonderful. I booked a suite and they upgraded us to an even bigger suite because of spg status. The crib I requested was in the room, made up and had a cute W doggie placed inside. On departure, they gave our boys some really cute toy cars that they loved. We left telling everyone that was one of, if not the best hotel we had ever stayed in. We had to come back through Hong Kong again in March so, of course, we booked the W again. Completely different stay. They did not upgrade the suite we booked this time, understandable, but the one they gave us smelled funny and the crib I ordered was not there even though I asked for that to be checked at check in. My son was asleep when we arrived, so this was a huge inconvenience. He woke up waiting for the new room and for the crib to arrive and was then awake most of the night. We were not happy. the crib also was not made and did not have a puppy this time. My kids also didn't get any cars on check out. We just got a quick, do you need your bill? I hope we have a stay like the first if we have an occasion to return.
March 9, 2012
Rated 5 out of 5 by Kristaps Hotel with a view
Great design throughout, excellent bar scene. View is unbeatable from both - rooms & the outdoor pool area on the roof.
October 17, 2013
Rated 5 out of 5 by Artnapat Great room
The Cool Corner Room is so fantastic. You can take a shower with Victoria habour is in front of you.
April 8, 2014
Rated 5 out of 5 by joeysydney1 My favourite in HK
Love the vibe at this place.
great staff and service.
In my opinion best breakfast I have ever had in a hotel
October 25, 2013
Rated 3 out of 5 by keithxyx W hk
Room poor, holes in curtains.
Breakfast service like a Motorway service station
December 2, 2013
Rated 5 out of 5 by HTSP UNBELIEVABLE!!!!
This is the most Amazing W in the world
What a thrill!!!
April 29, 2014
Rated 5 out of 5 by LS888 Fantastic Hotel in Hong Kong!
Fantastic Hotel in Hong Kong! Everyone is absoulately enjoy staying @ W HK Hotel.
I must back again soon!
January 3, 2013
Rated 5 out of 5 by Loeb Second Time I've Stayed, Great Hotel
Based on my last stay, I was looking forward to staying at the W Hotel again and I was not disapointed.
October 2, 2012
Rated 5 out of 5 by EC55 Fantastic Beds!
Just had a single night here over the weekend.
I would like to commend the front desk staff for their service.
Booked a Spectacular room and arrived at noon, had requested for an early check-in but I understand it was based on availability, with me having no SPG status etc, the lady at check-in told me the room was still being cleaned, but there was a Fabulous room available for cash top up.
Declined to top up but asked if I could leave my bags so I can go walk around and have some food, she sent me up to the Refresh Room for a shower to freshen up. (I'm not sure if the Refresh room is part of the spa or swimming pool? Did not try both this trip. Will definitely do so next time.)
That Refresh room was fantastic, there were nice showers, steam and sauna rooms and a jacuzzi right up against huge windows looking into Kowloon, granted it was a 'City view' but still, this was basically a bathroom on the 73rd floor so it was nice! Spent a bit longer than I expected taking a shower.
After some food at the mall nearby (30 minutes), decided to try my luck back at the front desk. The same lady saw me approach and came up to me and said that there was a problem with the original room they were cleaning up for me so they upgraded me to the Fabulous one they offered earlier. My keys were already cut and waiting at the front desk and when I made my way up, my bags were already there.
Well, the room was very good, but to be honest I probably would not pay for this upgraded view, sure it was a clear view of the harbour, just not Victoria Harbour with the Hong Kong skyline. More of a local port view and overlooks the entrance to the West harbour crossing.
That being said, the hardware was fantastic. I loved the bed, but just couldn't figure out where the pillow menu was, next time on a longer stay I'd be sure to ask for one from the Whatever/Whenever guys.
I definitely will be back.
August 10, 2014
Rated 5 out of 5 by PHN1 Outstanding service
This W hotel has the feel and spirit of a W hotel yet the service is similar to a St. Regis.
February 23, 2014