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Rated 4.6 out of 5 by 235 reviewers.
Rated 5 out of 5 by フレンドリー 他spgホテルにない、フレンドリーさが大好きです。 2014/01/22
Rated 4 out of 5 by 良い立地 高級ショッピングモール「エレメンツ」と九龍駅直結のホテルです。九龍駅は香港国際空港より2駅で飛行機のチェックイン カウンターがあるので、とても便利。また香港島にも電車に乗り換えなしで行く事ができます。 ショッピングセンターの「エレメンツ」は、高級マンションに隣接する安全でお洒落なモールです。 尖沙咀へは、ホテルの無料のシャトルバスかタクシーが便利です。片道5~10分くらいです。帰路はホテルのタクシー乗り場で乗車するのがお勧めです。近すぎて乗車拒否の恐れありなので。 ホテルの接客はフレンドリー。部屋も香港にしては広く快適です。朝食も申し分ないです。 何よりエレメンツに直結している事が最大の利点です。いわゆる香港らしい”ごちゃごちゃ感”はありませんが、安心して、ゆっくりと滞在できるので ファミリーにもお勧めです。 2014/03/04
Rated 3 out of 5 by スタッフの対応 受付の態度、特に最初の男性の態度がひどかった(マナーやアイコンタクトも悪く、不快感を感じた)。事前にメールをいただき、何時にチェックインと聞かれ、アーリーチェックインをリクエストしたが、結局、2時間以上またされた。ぜひ、改善を。 2013/12/26
Rated 5 out of 5 by W for Wonderful Hotel We had a lovely couple of relaxing days at the W hotel after the frenzy of visiting Disneyland. The hotel is amazing, the corner room was great, we had a fabulous view. The bathroom really was stunning, we don't have a bath as we live in Singapore so we always book a room with an amazing bath and this one fit the bill perfectly. The staff were wonderfully attentive and helpful and we really enjoyed our stay Would definitely recommend this hotel. 2014/04/15
Rated 5 out of 5 by Excellent act of thoughtfulness I would like to compliment an excellent act of thoughtfulness rendered by Mr. Ma Chor Wo. Almost 2 years ago, I stayed at W hotel Kowloon with my mother while on vacation in Hong Kong, We engaged Mr. Ma as our personal driver for sightseeing. At that time, my mother was looking for a particular brand of cooking sauce, but to no avail. When I met Mr. Ma again when I stayed at W hotel from 7th - 9th April 2014, the next day ie the night before I checked out, he passed me 2 bottles of the sauce that my mum was looking for! I was very pleasantly surprised that he actually remembered what my mother was looking for and he bought the sauces out of his own pocket. Mr. Ma who has demonstrated excellent customer service and went the extra mile, is definitely a talent whom W Hotel can be proud of. Thank you Ah Wo! 2014/04/14
Rated 5 out of 5 by Chic My stay at W Hong Kong was excellent as usual. Nice rooms, nice service, nice food. Amazing swimming pool on the rooftop. Woobar is such a cool place to chill out. 2014/04/14
Rated 5 out of 5 by Flexibility and staff empowerment I used the hotel twice in the last 2 weeks. You found and kept stuff i left in my room 2 weeks ago - this was great. However, my PA made a booking mistake (wrong date) and when she corrected it, the room rate went up by $200. On top of that, you charged me for Internet and didn't offer breakfast. This came on top of approximately $5000for your limo service. For frequent visitors like me and considering the spend for this stay, it would be great if you could have more flexibility on internet and breakfast charges ( i usually only take fruit and muffin). This is small stuff. Ywill say that i picked the points iso of internet at check in but judgement should be exeercised. 2014/04/09
Rated 5 out of 5 by My favourite W worldwide Great rooms, comfortable bed & fabulous staff; what more could you ask? Breakfast is fabulous, the best buffet I have ever seen. 2014/04/09
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