Rated 5 out of 5 by haiist A wonderful weekend
Was in town for a friend's wedding and chose to stay at the W. In between catching up with friends, and a breakfast meeting, I managed to swim, gym, luxuriate at the spa, dine at Sing Yin Cantonese restaurant, and have drinks at the Woobar. Despite the hectic weekend, I left refreshed and impressed.
May 19, 2014
Rated 5 out of 5 by Alice27 what a nice hotel
it was more than good that i expected before.
and i also woud like to stay W hotel on next time.
June 10, 2014
Rated 5 out of 5 by Nawafoo W hotel is the best for having great stay
The hotel located in a nice place where you can meet a lot of place around. The staff over there are friendly and they provide their gust with everything needed starting with check in in door. The concierge team are amazing and they assets the gust with fully of details for what they are looking for. I strongly recommend the W hotel for who want to stay in HK and want to have an amazing trip.
April 5, 2014
Rated 5 out of 5 by Bird31 Convenient location, great facilities!
Travel from the airport is very convenient especially upon checked out bags get delivered to the Kowloon station check in counter! Level of service was highly satisfied, complimentary mobile phone with free local call and internet was provided free of charge.
May 24, 2014
Rated 5 out of 5 by KPaul Great customer service
The staff (Francis and Sammy) took great care of my wife and I for her birthday.
June 10, 2014
Rated 5 out of 5 by timmyng The best place to stay in HK
Great location, right above Kowloon MTR. Awesome facilities. Service is first class
June 9, 2014
Rated 4 out of 5 by TheSwissInSingapore Great hotel
i frequently travel to HK and often stay at the W. The W hotel has become my favorite hotel due to the friendliness of the staff and high level of service from front office, room maids, room service and F&B and lobby staff. The facilities are good (i use the gym and spa regularly).
May 18, 2014
Rated 5 out of 5 by sunny0229 Considerate W hotel
It was our second stop at hongkong during our honeymoon. we were exhausted for the long trip from Africa but luckily W hotel have provided us a free wine and snack. it was lovely.
Also the fries we ordered for the room service was excellent. we loved to come back here ^^
May 19, 2014
Rated 5 out of 5 by Kels A very good W experience
I have stayed in a few W hotels around the world and i must say W Hong Kong has once again made me feel right at home..it got a little too comfortable that I was always very reluctant to leave the room :)
The staff were always eager to help and I had a great time just chilling at the Living Room in the evenings.
What I really liked about W Hong Kong is that I always return to a nice smelling room..which is a nice touch.
May 11, 2012
Rated 4 out of 5 by Byrdman If only i were 25 again...
The W-Hong service was excellent. I picky about service and there were no gaps in service at all.
Now, the hotel itself feels more like a night club than a hotel. If only I were 24 again. But, when I was 24, no way I could afford to stay at the W and that is the problem.
If you are looking for a party atmosphere with some "fashion" so far into the future that it looks like the "Get Smart" 70's feel, this is your hotel.
August 22, 2012
Rated 4 out of 5 by caseyw23 Impressive hotel and Wonderful stay
I chose this hotel for my first experience in W Hotel. It was really good as the first impression does counts. The interior of the hotel is impressive and I really felt that I have walked to a nicely decorated service apartment without the kitchen amenities. The front counter staff was friendly and helpful and they do explain the details and the requests that could not be fulfilled.
Breakfast was sumptuous and a lot of variety to be chosen. But something comes to my concern, the counter meant for omelette is built a bit high and I do sense the awkwardness of your kitchen staff in preparing the omelette as they have to hold their hands very high and it is not a good ergonomic position.
Your housekeeping staff have really done well in keeping my room neat and tidy after every making up of the room.
Thank you for the Wonderful stay there. I Wish to be back again soon.
September 20, 2013
Rated 5 out of 5 by Icam Excellent service and location
Great set up - excellent location and service
June 7, 2014
Rated 5 out of 5 by MickeyBP Home away from home
This is by far the best hotel I have stayed at within the SPG group. In fact there are miles between this and the many other hotels I have stayed at.
Everbody is really nice and the service is outstanding throughout the entire hotel. But I must give Sammy Yick some extra credits - she is simply amazing and does everything to make you feel like you are at home.
Many hotels can learn from W Hong Kong!
November 25, 2013
Rated 5 out of 5 by Serenissima An overall amazing feeling
Although my short stay at the W HongKong was at the end of my business trip to Asia and I am at that point very anxious to come home, I could have stayed an extra day there just to unwind in the beautiful surrounding and amazing comfort of this W, I guess that says it all; an amazing hotel to stay at!
April 30, 2014
Rated 1 out of 5 by SimonC Simon
Great location for this hotel
December 19, 2012
Rated 5 out of 5 by Boon great hospitality
had a truly memorable stay .upon arrival , warm welcome from team at L1 . check in was very personal and SPG specialist efficiently executed the process .the upgraded marvellous suite was spacious and chic.Loved the luxurious W beddings and full sized bliss toiletries.Overall, had a pampering stay thanks to a very dedicated GM, the director of welcome and the entire team of W HK talents .
September 19, 2013
Rated 4 out of 5 by Jaloo Enjoyed the hotel. Bed needs to be relooked.
I enjoyed my stay at the hotel. The staff are friendly, the hotel is very cheerful and the rooms are great and well kept.
Unfortunately the bed was too soft for me and I had difficulty sleeping and kept waking up at night.. The staff told me when I was checking out that they can fix it by adding a layer of mattress support.
Otherwise great hotel and I will certain go back there again.
September 17, 2012
Rated 5 out of 5 by skimaaa Always a great stay
Great location. Very friendly and helpful staff. Mandy Wong went the extra mile to ensure that my wife and kid were taken care of from the moment they arrived at the hotel (I was in a business meeting so I could not help them with the luggage but Mandy arranged help and walked my wife and kid to the room). Will be back and expect to talk to Mandy again for her help.
February 20, 2014
Rated 5 out of 5 by FloridaShelley1950 High Tech Hotel
I have to admit that I had to get used to the high tech room. We had been in mainland China in a more quiet setting. But once we adjusted to Hong Kong, we really appreciated the convenient and sleek room and facilities. We loved the Gym and pool area. It is invigorating to swim in the clouds. And of course raising the automatic window shade to the World of Hong Kong. What a view!
December 12, 2012
Rated 4 out of 5 by Frenchie1503 A Great place to stay
Fantastic hotel to stay overall with great staff always striving to serve you the best.
However, when making a reservation, I would appreciate that preferences (i.e. as filled out in my SPG profile) are met since the check-in. I have been obliged to change room on the second nite as booking was initially made on non-smoking. It was an easy going, but still a bit of a concern.
December 12, 2012
Rated 5 out of 5 by mimsR Luxurious Modern Stay with Comfort
Stayed for one evening, booking the Marvelous Suite. Upon arrival, all staff greeted us with a big smile and ready to help. Checking in, I mentioned we were staying for a birthday celebration, and we received a complimentary upgrade to the WOW Suite. Truly WOW!!!!
Amazing suite with gorgeous views of Hong Kong. The room was styled very modern, but with a touch of warmth and comfort. The bedroom and bathroom were both stunning, and lavish, with comfort at a maximum.
The hotel was extremely accommodating with having a large number of guests join us for our celebration, and quickly helped us out with any needs.
The Sunday brunch at the signature Kitchen restaurant was as spectacular as the suite, with a free-flowing champagne option, and top notch cuisine.
Conveniently located adjoining the Elements mall, it's a great place to escape and enjoy the high life of Hong Kong.
I absolutely recommend this hotel, and will be looking forward to my next visit.
March 17, 2014
Rated 5 out of 5 by Sueane Excellent "W"
Excellent, excellent, excellente!!
My husband and I had a wonderful returned stay to this hotel just 2 days ago and it was fabulous and phenomenon stayed! James, thanks for the promised and you guys had proved to me that my returned was definitely worth it. I highly recommended to anyone that never been stay at W hotel HK, check it out and you love it!
February 11, 2014
Rated 5 out of 5 by Cvillny Great Hong Kong Hotel
Just spent three nights –very delightful. Easiest commute from airport---great room and view. As usual, beds were so comfortable, and room was immaculate. Would certainly stay again.
Only recommendation (and by no means a detraction)—as a frequent business traveler—a serviced business center or executive lounge to host guests and casual meetings would be very helpful.
March 27, 2012
Rated 5 out of 5 by btoy W Hong Kong
This was the best W i have stayed at so far. Accommodations were absolutely fantastic and well exceeded expectations. Amenities (gym, spa, pool) with hotel breakfast was better than other hotels that i have stayed. The only minor annoyance was all the construction happening around the hotel - at no fault of the hotel.
Otherwise this was the best experience at a W!
April 30, 2012
Rated 5 out of 5 by ryoko This hotel has great and modern features
A very impressive modern hotel when stepping into the lift following the corridor until the room. Decoration around the room floor lift are unique and curiosy. Staff are warm with smile to welcome us especially the conceirage staff. They all look smart too.
Off course the best was the room design with neccesity products standby. Bliss products were amazing good and the moisturer make me feel carrying it.
There are only 2 parts of improvement that we want to highlight. They are the taps at the washing basin and the other one is the door for shower room. Both have water leaking problem. Whenever we turn on the water tap, water will flow out all over the top. A floor mat need to be at near outside the door otherwise water will wet all around the floor.
But we think overall was wonderful and feel like going back in the future.
We want to thank especially Billy for proviiding great friendly service.
Ryoko & Erwin
September 4, 2012
Rated 5 out of 5 by Olive13 Great staff great place to stay
We love this W hotel. The staff we great and looked after all our needs and recommended some great places to eat. Sammy was a star. Our suite was nice the bed was great but the lounge is a little uncomfortable and maybe in need of replacement. Overall a wonderful, place to stay and we will return
April 5, 2014
Rated 4 out of 5 by honeymoon2012 Great Location, 2 mins away from HK central
Great hotel; upgraded to us a bigger room once we informed the team that we were on our honeymoon. Concierge was very helpful with directions etc.
Pool has a great view but does not have a bar/restaurant associated with it.. at least we couldn't find one.
Located in one of HK's bigger mall with tons of options to eat, shop and also check into your airline..
August 19, 2012
Rated 4 out of 5 by JunWong thank you W Hong Kong
thank you for W hong kong, when i have any request, their staff must try their best to fulfil what I want. they do appreciate all spg platinum visit. I do enjoy to be a platinum member of SPG. but the service in restaurant need to improve, I think their staff is not really enough there.
April 5, 2014
Rated 5 out of 5 by Huzz Prefect - biz or to chill
This property really nails the fine details. Location, facilities and the staff are amazing. Regardless if it's a biz meeting in HKG or if my scheduling allows for a weekend to relax during a 3 week biz trip in HKG whilst I'm in the region...I will always try to get back to HKG to have some time at the W HKG.
March 14, 2014
Rated 5 out of 5 by jasmine0416 This hotel has great features
The precious property is the staff of W hotel, hope W may keep engaging with staff to provide the quality.
May 16, 2014