Rated 4 out of 5 by PEQE Good Hotel, excelent restaurant
Very confortable hotel, the restaurant is excelent
July 10, 2014
Rated 5 out of 5 by LWerner A good weekend
We join a good weekend. The hotel offers a good location near of beautiful places and many kind of restaurants.
July 8, 2014
Rated 4 out of 5 by verogs15 No water in my floor without notification, no hot water with notification
I understand that many problems with water or pump can happen but was really frustrated NO RECEIVE ANY NOTIFICATION that in the 7th floor there was NO WATER in the night when the hotel already knew that. Was really disappointed arrive to my room, try to wash my teeth and no way.
This is the kind of bad experiences I don't expect to receive from a hotel like this.
The following morning, I woke up and receive a notification of NO HOT WATER... I had to run and go to take a hot shower to the 3rd floor. I was sick and no option to take a cold water.
I don't want to share this experience with the rest of the people from my company traveling for business.
June 29, 2014
Rated 5 out of 5 by Sixers83 It's the place to stay in Los Condes
I can't say enough about how comfortable I felt at the W Santiago. The room, the staff, just the overall ambience, made me feel at home. Thank you.
July 5, 2014
Rated 3 out of 5 by Margaret14 Nice Hotel in Santiago
This is one of the nicest hotels in Santiago. I have been going there for the past 3 years. The rooms, restaurants, food, atmosphere are really nice. I just wished the staff was more responsive and as nice as the rest of the hotel. They do the minimum to help.
July 2, 2014
Rated 3 out of 5 by Fgm22 Not as I expected
I was expecting more from this hotel. It had the unfortunate event of a pipe breakage so not been able to take a bath didn't help on my perception. Nevertheless, I would have expected a more responsive staff regarding this issue (something corrected a couple of days later with Macarena's email).
Food was very good, however I found the manu very limited
June 30, 2014
Rated 4 out of 5 by SPGChampion Great Hotel in Chile
We were upgraded to a Marvelous Suite.
I have heard mixed reviews to upgrades here, but if you can get one its great.
The lower part of the building is the hotel and the top floors are residences.
It's about a $30 dollar cab ride to the airport.
The hotel's gym is one of the best as it is a private gym which guests have access to.
Some great restaurants in Santiago are
Azul Profundo-local restaurant in the city
Tiramisu- across the street, great atmosphere and amazing pizza
Coquinaria- located under the hotel, great place for lunch-good sandwiches
I highly recommend all three of those restaurants!
The pool here is very nice and the views from the pool deck at night are the best in the city.
January 14, 2012
Rated 4 out of 5 by Pipo59 Convenient location
Nice, confortable hotel. Located in a nice neighborhood, many alternatives for restaurants, close to business area
June 30, 2014