Rated 3,9 out of 5 by 33
Rated 5 out of 5 by Pedro O sítio para ficar em Santiago
Hotel excepcional, pessoal super atencioso, cuidado extremo com o detalhe. Tivemos dificuldade em encontrar locais Chilenos autênticos, por indicação do Concierge. Piscina fantástica! Escolha musical e ambiente W!
22 de Fevereiro de 2013
Rated 4 out of 5 by nico123 One comment
The general evaluation of the hotel is very good. unfortunately the hotel has those locks that had the security issue and as far as I could see, the issue still exist and the door lock is very unsafe since it can be opened with a very simple device.
12 de Novembro de 2013
Rated 5 out of 5 by Frabaco Great experience
Great hotel, with friendly staff and amazing architecture. The only problem was the complexity of the elevator system.
24 de Fevereiro de 2014
Rated 5 out of 5 by ORCR Great stay
Excellent facilities and friendly, professional and attentive staff.
We'll appointed rooms. Excellent food in three different restaurants. Wonderful concierge services.
Proximity to metro station and many local restaurants a plus.
Lovely rooftop pool with spectacular city view.
22 de Fevereiro de 2014
Rated 5 out of 5 by Lissyb Fantastic Service
Although there was a bit of confusion about the duration of my stay, the hotel was quick to jump in to make sure all of my expectations were met. The wait staff was lovely and always available and accommodating.
19 de Fevereiro de 2014
Rated 5 out of 5 by Dan4 Great Stay
I wanted to take a moment to thank you for a lovely stay at your hotel. My wife and I were in Santiago wine tasting and we had a wonderful experience, from start to finish.Haykin
13 de Fevereiro de 2014
Rated 5 out of 5 by NilsB Great and cosy design, cool yet friendly
Everything was great, from the friendly reception, the staff in restaurants and bars to the facilities. Wondeful views of teh city and the Andes. The pool was really long enough to to some swimming (although very narrow ). Gym really good!
22 de Janeiro de 2014
Rated 5 out of 5 by CCR1 Nice, relaxing experience
Stayed over a week while visiting family.
Great room: amazing view of the city, beautiful and comfortable room, clean, great shower and bathtub.
The swimming pool area is very relaxing with fantastic views of the city
Good service: All the staff by the restaurant, lounge and bar is very nice. Staff at the front desk was ok, but could be friendlier
Concierge and the hotel could do a better job on providing information about the different options for tours. All questions seemed to lead to only one turistic company
Seating space by the pool is limited and not all chairs have mats
No alcohol is served by the pool and closes at 7
12 de Janeiro de 2014