Rated 3 out of 5 by Mwbeyer Doesn't live up to my previous W experiences.
I have stayed in 6 or more W Hotels and this one did not live up to the name. My upgrade was hardly an upgrade. I would have rather saved my upgrades and stayed in a standard room. The room was tired and needs to be refreshed. The floor plan was terrible and in fact I didn't even use half of the room. My room had windows the size of postage stamps. Power outlets were hard to find, even at the desk. The fitness center was not much to speak of with no windows and boring grey walls. It felt like a prison cell. The staff was not too accommodating. In fact the waiter at The Prohibition gave us a piece of his mind when we entered the bar at 5:03pm (opens at 5). The only good experience I had was the room service delivery staff was very friendly as well as the doorman. I hope this is not the direction in which all W Hotels are headed. I will not be staying here again.
March 5, 2014
Rated 5 out of 5 by NYCFrequentTraveler Best Hotel in Minneapolis
The W Foshay is by far our favorite property in the Twin Cities. It' a great property with a cool history. The staff was exceptional. When we failed to answer our wake up call, they sent a staff member to our door as a back up. Great! Manny's is our fav steakhouse -- and it's located onsite. Best of all they really know how to treat their Platinum Guests. No hassle for suite upgrade.
May 28, 2014
Rated 2 out of 5 by TexJoe Was I really staying at a W?
Upon entering, I was quite pleased with the Lounge/Lobby but my displeaure started when entering the Fantastic suite -2801. The carpet was dirty; there were numerous smudges on the side table and couch; the bed looked liked someone was just on it and there were numerous runs/tears on the duvet making it looked so not inviting; the lamp fixture had indentions all over it ; and water pressure from the sink / rain shower were consistently low --turned off during mid shower.
May 29, 2012
Rated 4 out of 5 by JBG724 W Hotel Minneapolis
Many options for SPG members in Minneapolis. If you want to treat yourself try the W. Staff was great, room upgrade was perfect.
May 29, 2014
Rated 4 out of 5 by Skylar90 Overall great stay
We had a "cool corner" room and it was quite spacious and cozy with great views of downtown. The bed was very comfortable to the point that me and my partner almost felt like we had separate beds when we wanted to sleep apart, yet still have comfort when we were close. The shower had one of those great rain heads that felt amazing. Only drawback would be the internet is a bit pricey for one day sitting at $12.95. Definitely understand they need to pay for it but maybe there could be an option to get a free or low price lower speed internet and then still charge that higher price for a high speed internet. Other than that it was a really fun time!
March 16, 2014
Rated 5 out of 5 by Galon Englund in town
We were warmly greeted by valet upon our arrival and the front desk staff members were highly accommodating to our needs. A generous upgrade was extended so that we would have ample space for a roll away. The room was fresh and clean and exceeded our expectations. Thank you for a great weekend as we were seeing our son off the Army. We will return to the W Hotel the next time we are in Minneapolis.
January 7, 2013
Rated 5 out of 5 by Atraveller Fantastic Customer Service
The rooms at the W Foshay are of course very nice and the beds are the best, but the reason I will continue to return is the service. From the md oment I pulled up at the valet stand, I was treated with respect and courtesy. Each person who was a part of my stay went out of their way to make sure that I had everything I needed to enjoy my stay! I would highly recommend it!
August 7, 2012
Rated 5 out of 5 by mattw74 Great Hotel...
Everything was great. Alex at the front desk was very helpful and was a class act! The guys who parked the car was right there to help and didn't have to wait at all. Thank you.
February 3, 2014
Rated 5 out of 5 by JBRB Perfect kick off to our honeymoon!
We had an overnight layover in MN on our way to our honeymoon. We were lucky enough to stay in The Foshay and had an incredible experience. It was our first time staying with Starwood Hotels, and we will absolutely stick with this brand. They made us feel special and like they sincerely cared about our honeymoon! The concierge went above and beyond to set us up with a driver for the evening and reservations at his favorite restaurant. We loved his suggestions and had a great night in the city. The hotel is impeccable, the decor was exactly what I expected from a W Hotel. My ONLY complaint is we had an early flight and coffee wasn't available until 6am and no coffee in the room. Other than that, the stay was absolutely perfect.
May 1, 2014
Rated 5 out of 5 by luckyinlove06 Beautiful, clean rooms!
My boyfriend and I stayed at the W Hotel in the Foshay Tower for his birthday. It was my first time staying at this hotel. When we arrived, we were in a hurry to make a reservation time, and I was pleased that the valet was immediate and the staff at the front desk was very friendly, and super quick at checking us in. When we got to the room, I was amazed by the cleanliness and overall look of the room. The bathroom was spacious with many complementary, high quality toiletries for our convenience. The modern decor was fun yet comfortable. We were on the 19th floor so we had a breathtaking view of the city at night. We had a fun night out on the town and then returned to the lounge downstairs for some cocktails and dancing! At the end of a fun yet long night, we climbed into the most comfortable bed I have ever had the pleasure of sleeping in. I couldn't have been more pleased with the staff, the room, and the accomodations at the W Hotel. Thank you for a wonderful evening!!
February 16, 2012
Rated 5 out of 5 by Montey2005 Excellent service and attention to detail
What a nice hotel and what makes it even better is the staff. I had a pleasurable experience there and even though I had to check out early they worked with me on that (having our first kid). I can't say enough....GO
May 22, 2014
Rated 5 out of 5 by CJS1 Wonderful!!
Great place to stay. It was my first time to stay at this property and I would stay again in the future. Staff, rooms, amenities - all were excellent!!
May 22, 2014
Rated 4 out of 5 by Spectrum Great hotel, lousy Internet service
We had a great weekend a the Foshay, great restaurants in the hotel and nearby and a great staff. Now if they could only make the Internet work reliably we would have been able to read some e-mails too.
November 20, 2011
Rated 2 out of 5 by travelsalot Eh; not impressed for the price
To be honest, I will probably not be coming to The Foshay when I travel to Minneapolis in the future. Since I traveled to Minneapolis on business and I traveled with a few colleagues, I didn’t want to raise any issues when I stayed at your hotel as there were a few of us on the trip. My room was close to the elevator and it was so loud that I was awakened multiple times through the night when the elevator was in use and when on back to back nights a few intoxicated folks got off on my floor, it was extremely loud. On the second night, a maintenance guy came to my room around dinner time and told me that he needed to change the lock/handle on my door. So, for a ½ hour I had to sit there while he had my door open, completing the work (why did he not wait until I left for the evening). Also, the heater/AC in my room took an hour (or so it seemed) to begin to work.
As for the front desk staff, they were very polite and courteous so there were no issues there.
I went away from Starwood properties over the past year as I travel frequently and this stay did not change my impression of the Starwood property chain(s).
December 7, 2011
Rated 5 out of 5 by JSfeigal Fantastic downtown location
Excellent location and very attentive staff. The view from the 30th floor deck is utterly stunning! Wonderful city and great hotel.
August 8, 2013
Rated 5 out of 5 by MD2014 Service was remarkable
While on business travel I had the unfortunate experience of needing ER assistance due to a bad ankle sprain. The staff went out of their way to assist in getting the right care and to ensure that I was well taken care of during my visit at the hotel. Everyone was amazing and went well beyond normal service standards!
Additionally, the hotel is in a great location. The Foshay has great legacy and the venue is a beautiful historical landmark. Thank you W Foshay and staff for making my stay feel welcome. You understand great service and represent your brand very well.
April 19, 2014
Rated 5 out of 5 by Lizz1212 Always Great
I usually stay at this hotel when visiting Minneapolis. The staff is helpful, the rooms are stylish, the food is wonderful, and the bed is great. I arrived early on a Sunday and they were able to accommodate me after an early flight. I really appreciated the valet staff helping me out in the pouring rain!
The only issues I came across with this time around were some issues with the internet. On most days it wouldn't recognize my room number and prompted me for another room number so I had to speak with Tech support a few times. Also I felt that the room smelled a little, but nothing so bad that I needed to switch rooms.
I've never had these issues before so once in awhile something will happen, so I understand, but honestly I love this hotel and would tell anyone to stay here!
May 2, 2014
Rated 4 out of 5 by NinaT1970 Mixed feelings on hotel.
The hotel room and lobby were very appealing, albeit, very dark - probably to a sexy vibe, but it was almost too dark. Secondly, on weekend nights, the main floor lounge turns into a night club w/ a DJ and bouncer, roped lines. Also, there's a bar on the top floor, which uses same elevator as the hotel room floors. I was a little concerned when I saw bar patrons getting off on hotel room floors just for the fun of it - wandering the halls of the hotel room floors. I was nervous when I was followed off the elevator, when I knew they didn't have a room on that floor. I didn't want to pull out my room key and open my room door; it was an uncomfortable situation for a single woman.
March 24, 2014
Rated 3 out of 5 by Paul406 Paying for internet service at this hotel
Is not acceptable. At a "premier" hotel, one shou.ld not pay for internet at the hotel. I can get internet in the lobby for free (available to anyone - guest or not), but am suppose to pay $12.95 to use it in my room.
Internet should be built into the price of the room. In the future, i will consider not staying here because of this.
I am a SPG member - what good does that do me?
May 12, 2014
Rated 4 out of 5 by whydoineedanickname Very Trendy Place
The W was very pretty. The decor in the lounge and in the rooms was really nice.
However, the sink is not very functional, I had to be extra careful when brushing my teeth not to get splash back.
Also, the bathroom windows were really big and housekeeping would open the shade every day when they were cleaning up. Therefore, you had to remember to pull it down when you sleepily enter the bathroom in the morning.
The fitness center equipment could have been a little better. The medicine balls were cracked and the touchscreens on the treadmills were not responsive at all. It took almost three minutes to adjust the treadmill to 5 mph.
March 16, 2013
Rated 5 out of 5 by la4463 Enchanting experience
My boyfriend and I wanted a romantic evening together and he decided to get us a room at the Foshay. We were both blown away by the experience. Everyone and everything exceeded our expectations. The staff is friendly and accommodating. The room was magnificent and had a spectacular view. You can order food at any time of the day and it is absolutely delicious. The front desk called us in the morning to warn us of the current weather conditions which was nice to know before making plans for the day. We loved our experience so much we decided to stay another night. I highly recommend this hotel for your next stay.
February 23, 2014
Rated 5 out of 5 by Wolfcastle Excellent Hotel in Downtown Minneapolis
The rooms were just like they were in the pictures, but the view from the 19th floor was absolutely amazing. The hotel was within walking distance of many places to eat and things to do which made it super convenient. I would definitely stay here again
May 12, 2014
Rated 5 out of 5 by FrequentTraveler13 MY BIRTHDAY STAY!
A truly wonderful birthday stay.
Got a birthday cake from the staff who are more like family. Was upgraded to a beautiful suite. Ate my birthday dinner at Manny's. Try the fillet mignon its amazing.
I would like to thank James, Lisa, DJ and all the other staff at the W for making my stay the best. I would also like to thank the engineering and Housekeeping staff for working very hard and doing a great job.
The living room was fabulous and I would like to thank Jasmine for the best service ever.
OVERALL: Fabulous Stay as usual.
I recommend this hotel without reservation and will ALWAYS come back here for years to come.
October 15, 2013
Rated 3 out of 5 by Cortez Mixed experience
Excellent room. Manny''s was outstanding for multiple meals and cocktails. Good location.
Service was not at top level. Eg
*. Upon arrival, multiple doormen were present and none offered to help us w luggage
*. Text to valet park worked 2 of 3 times. One was lost
* housekeeping was spotty. Housekeeper placed dirty glasses on the carpet just outside of our room that stayed for days. Turndown included new towels but no straightening of the room.
* reservation had 3 different room rates. That was fine. But, this generated 3 confirms and 3 checkout emails which confused the front desk and us. Eg. We received 3 surveys via email. Poor coordination across the system.
August 13, 2013
Rated 4 out of 5 by Paris30 Great place
Had nice bday here, loved the hotel and would come again one day. Would have been better if breakfast was included and if their was complimentary wifi in your room. Instead you have to walk down to the steak house and use wifi or wifi in cafe. Who wants to go 20 floors down or 27 floors down to do that. Everything you had to buy was very costly, even to park in all ramps. Every time you leave and come back it charges you $5 and $10. The Acura experience would be better if it dropped you off we're you wanted to go and picked you up, but you can only get dropped off one of the desk people told me. Over all it was a good experience. Should of had a pool and jacuzzi also.
September 17, 2013
Rated 4 out of 5 by Rosey75432 Great Atmosphere, terrible soundproofing.
All of the staff we encountered were wonderful. The concierge helped my fiance plan a surprise and make dinner reservations at Manny's Steak House for us. She really made the evening special. The food at Manny's was amazing! The drinks at Prohabition were great. The only things that could have been improved was the level of noise/soundproofing for our hotel room on the 18th floor and dusting. Every time a police siren, ambulance or fire truck came near the hotel it was obnoxiously loud. This kept both of us up all night. The elevator was also very loud. At first we thought it was planes going over the hotel. The refrigerator in our room was making a silence consuming electrical humming noise. Our room was not dusted. There was a layer of dust of the side tables, enough so that if you wiped your finger through it, it would leave a path. The entertainment, style and staff at the hotel were again fabulous. The soundproofing was not. We hope this gets addressed. We love going to the W Hotel for entertainment and atmosphere.
May 6, 2014
Rated 3 out of 5 by RRRinMSP Attitude without Aptitude
The front desk staff at this hotel like to cop attitude and then does not deliver on service. So you work at a cool hotel--that does not make you cool. A sincere offer to provide service to a guest might endear them.
February 7, 2012
Rated 3 out of 5 by Kiddingme Are you kidding me
Cleaning service coming in before 8am?
Calling the front desk and being asked if I have the do not disturb sign up?
Being told I should have the do not disturb sign up or it is expected. Check out is noon not 7:50am
November 26, 2011
Rated 5 out of 5 by Andrea31 Unbeatable setting for girls' night out!
I hosted a bachelorette party at the W Hotel and it was perfect! I was able to come check out a room a week in advance to get an idea of size and space and they let me reserve that same room for the next weekend. The design and decorations are very modern and glamorous...perfect for a girls' night. The lobby and lounge areas are also very fun and stylish. The hotel is within walking distance of lots of fun restaurants and it has two bars and two restaurants inside the hotel itself. I was super impressed with the staff. They were all very friendly and accommodating. I would definitely stay here again! The soon-to-be bride loved it! Great first experience with this hotel!
August 12, 2013
Rated 5 out of 5 by Theresa88 Wonderful hotel in historic Art Deco building
This is a beautiful hotel in downtown Minneapolis, housed in the Foshay Building, a historic building with a mini-museum and observatory deck on the 30th floor.
It has a fun Art Deco theme, sumptuous beds, artfully decorated rooms and wonderful staff.
We saw no children while there at this hotel, and with lack of pool and such, we surmised that was largely why it seemed to appeal to adults only.
Sadly, we found out the night before we left, from a friend also staying there, that had we "gone green" (requested no towels in the room, etc), we would have gotten 500 extra points per day in our SPG account. But we weren't told about it when we checked in.
Other than that, this was a stellar experience and I will return again!
March 22, 2014