Rated 5 out of 5 by mattw74 Great Hotel...
Everything was great. Alex at the front desk was very helpful and was a class act! The guys who parked the car was right there to help and didn't have to wait at all. Thank you.
February 3, 2014
Rated 5 out of 5 by SPGLifetime1 Top Notch
Just an enjoyable stay. Excellence service from the staff, especially Lisa Heath!
July 14, 2014
Rated 4 out of 5 by Skylar90 Overall great stay
We had a "cool corner" room and it was quite spacious and cozy with great views of downtown. The bed was very comfortable to the point that me and my partner almost felt like we had separate beds when we wanted to sleep apart, yet still have comfort when we were close. The shower had one of those great rain heads that felt amazing. Only drawback would be the internet is a bit pricey for one day sitting at $12.95. Definitely understand they need to pay for it but maybe there could be an option to get a free or low price lower speed internet and then still charge that higher price for a high speed internet. Other than that it was a really fun time!
March 16, 2014
Rated 4 out of 5 by Spectrum Great hotel, lousy Internet service
We had a great weekend a the Foshay, great restaurants in the hotel and nearby and a great staff. Now if they could only make the Internet work reliably we would have been able to read some e-mails too.
November 20, 2011
Rated 2 out of 5 by Delany22 Felt like I was in the dark 24/7
This hotel provides no lighting in any part of hotel except your room. Felt like I was in a night club 24 hours of the day, very gloomy atmosphere. Also for being a high priced hotel they did not have any extra blankets available. Brought something that somewhat resembled a blanket the second night. Very small rooms. The shower was the only positive thing about this hotel stay as they had the rain shower. Definitely not worth the money spent.
July 3, 2014
Rated 2 out of 5 by travelsalot Eh; not impressed for the price
To be honest, I will probably not be coming to The Foshay when I travel to Minneapolis in the future. Since I traveled to Minneapolis on business and I traveled with a few colleagues, I didn’t want to raise any issues when I stayed at your hotel as there were a few of us on the trip. My room was close to the elevator and it was so loud that I was awakened multiple times through the night when the elevator was in use and when on back to back nights a few intoxicated folks got off on my floor, it was extremely loud. On the second night, a maintenance guy came to my room around dinner time and told me that he needed to change the lock/handle on my door. So, for a ½ hour I had to sit there while he had my door open, completing the work (why did he not wait until I left for the evening). Also, the heater/AC in my room took an hour (or so it seemed) to begin to work.
As for the front desk staff, they were very polite and courteous so there were no issues there.
I went away from Starwood properties over the past year as I travel frequently and this stay did not change my impression of the Starwood property chain(s).
December 7, 2011
Rated 5 out of 5 by JSfeigal Fantastic downtown location
Excellent location and very attentive staff. The view from the 30th floor deck is utterly stunning! Wonderful city and great hotel.
August 8, 2013
Rated 4 out of 5 by eransom7 Minnesota comfort
With old early american charm and updated features and service. A great location.
July 11, 2014
Rated 5 out of 5 by PK60 Great hotel, atmosphere and staff
I've stayed at the W Minneapolis a few times now and I absolutely love it there. The staff are always very welcoming and friendly. The bars down and up stairs offer great night life. The rooms are very comfortable. Everything is located in the historic Foshay building. I definitely recommend this hotel.
July 6, 2014
Rated 5 out of 5 by philly951 Above and Beyond
The staff at the Foshay made sure to recognize SPG status. Also, when I had a flat tire, the valet even changed my tire to the spare for me within 15 minutes. I didn't even ask for this, they offered. Now that is above and beyond! I love the architecture of the building and the food offerings within the hotel are top notch. There is a lot of restaurants within walking distance as well. Nicolette mall is a block away. One of my favorite hotels from the starwood properties,
June 26, 2014
Rated 3 out of 5 by Nosmokyrooms Lines at the front desk are bad
Arrived to find a 25 minute line at check in with one attendant. Made it to front around 2:50 PM to be told that room was not ready as check in time is 3:00. I wondered if I should get in line again as by the time I reached the front it would be 3:00.
Upon arrival to room I walked in and noted that the room wreaked of cigarette smoke. I then changed rooms.
The room was not cleaned by 6:00 PM each day.
It is obvious that you do not have enough staff.
June 28, 2014
Rated 5 out of 5 by Diana007 Not quite what I expected
The hotel atmosphere was very nice. Our room did not have a nice chair to relax in which would have been nice. The shower had trouble draining and the tub filled up. We had to wait between showers so that tub could drain to prevent overflowing and caused a delay in getting our day started. People were very friendly and polite. I was told that because of the shower problem we would get a credit, but we did not. Follow through is also important, not just a friendly smile and polite words.
June 24, 2014
Rated 4 out of 5 by whydoineedanickname Very Trendy Place
The W was very pretty. The decor in the lounge and in the rooms was really nice.
However, the sink is not very functional, I had to be extra careful when brushing my teeth not to get splash back.
Also, the bathroom windows were really big and housekeeping would open the shade every day when they were cleaning up. Therefore, you had to remember to pull it down when you sleepily enter the bathroom in the morning.
The fitness center equipment could have been a little better. The medicine balls were cracked and the touchscreens on the treadmills were not responsive at all. It took almost three minutes to adjust the treadmill to 5 mph.
March 16, 2013
Rated 4 out of 5 by EdwardDel Miss informed or provide more transparency
First when I checked in I was asked if I wanted to enroll in Green Maid services which I was told meant that if I declined Maid Services each day by placing the "Do Not Disturb" Sign out that I would earn rewards points but after the 1st day I found out I had opted out of the Maid Service because I had signed up for the Green Service. So I called the front desk to let them know I did not want to enroll on the Green Service and would like housekeeping to stop by to pick up garage and stock towels and shower items and the next two days they did not come to the room. Also you have to pay for a local phone call from the room which I don't quite understand. The umbrella that they provided are not worth the $13 and when I called down to the front desktop to ask if they had 2nd umbrella it might have been a good idea to inform the consumer that the umbrellas are not complementary instead of always answering a question without actually answering it.
July 2, 2014
Rated 5 out of 5 by SkylineVolleyball Great place to chill after long days of volleyball
This was a "working vacation" for our family. We were playing in a national volleyball tourney in the conv ctr. The W is 2 blocks away from a skybridge connecting the two and it gave us just enough distance to be there fast...and get away fast. The chill environment, wonderful cucumber water, and excellent attentive staff made our stay very enjoyable!! Thanks!!
June 29, 2014
Rated 5 out of 5 by Miranda044 Stylish and comfortable
Very cool hotel, the lobby and hallways are too dark but the room was bright, modern, clean, and comfortable.
I thought the room service menu, including wine choices by the glass, were a little limited, but what I did order was tasty.
July 2, 2014
Rated 5 out of 5 by Mobiman Love the Foshay
Most W Hotels are excellent. The Foshay goes beyond that. In addition to its iconic architecture, the feel of the place has such a fun, deco-era vibe to it, that it's hard not to have fun. The Prohibition Bar is an absolute must. Ask for Megan and she will treat you like royalty. The desk staff at the hotel is also very, very warm and welcoming. I will be back.
June 27, 2014
Rated 5 out of 5 by FrequentTraveler13 MY BIRTHDAY STAY!
A truly wonderful birthday stay.
Got a birthday cake from the staff who are more like family. Was upgraded to a beautiful suite. Ate my birthday dinner at Manny's. Try the fillet mignon its amazing.
I would like to thank James, Lisa, DJ and all the other staff at the W for making my stay the best. I would also like to thank the engineering and Housekeeping staff for working very hard and doing a great job.
The living room was fabulous and I would like to thank Jasmine for the best service ever.
OVERALL: Fabulous Stay as usual.
I recommend this hotel without reservation and will ALWAYS come back here for years to come.
October 15, 2013
Rated 3 out of 5 by Cortez Mixed experience
Excellent room. Manny''s was outstanding for multiple meals and cocktails. Good location.
Service was not at top level. Eg
*. Upon arrival, multiple doormen were present and none offered to help us w luggage
*. Text to valet park worked 2 of 3 times. One was lost
* housekeeping was spotty. Housekeeper placed dirty glasses on the carpet just outside of our room that stayed for days. Turndown included new towels but no straightening of the room.
* reservation had 3 different room rates. That was fine. But, this generated 3 confirms and 3 checkout emails which confused the front desk and us. Eg. We received 3 surveys via email. Poor coordination across the system.
August 13, 2013
Rated 4 out of 5 by NinaT1970 Mixed feelings on hotel.
The hotel room and lobby were very appealing, albeit, very dark - probably to a sexy vibe, but it was almost too dark. Secondly, on weekend nights, the main floor lounge turns into a night club w/ a DJ and bouncer, roped lines. Also, there's a bar on the top floor, which uses same elevator as the hotel room floors. I was a little concerned when I saw bar patrons getting off on hotel room floors just for the fun of it - wandering the halls of the hotel room floors. I was nervous when I was followed off the elevator, when I knew they didn't have a room on that floor. I didn't want to pull out my room key and open my room door; it was an uncomfortable situation for a single woman.
March 24, 2014
Rated 5 out of 5 by la4463 Enchanting experience
My boyfriend and I wanted a romantic evening together and he decided to get us a room at the Foshay. We were both blown away by the experience. Everyone and everything exceeded our expectations. The staff is friendly and accommodating. The room was magnificent and had a spectacular view. You can order food at any time of the day and it is absolutely delicious. The front desk called us in the morning to warn us of the current weather conditions which was nice to know before making plans for the day. We loved our experience so much we decided to stay another night. I highly recommend this hotel for your next stay.
February 23, 2014
Rated 4 out of 5 by Paris30 Great place
Had nice bday here, loved the hotel and would come again one day. Would have been better if breakfast was included and if their was complimentary wifi in your room. Instead you have to walk down to the steak house and use wifi or wifi in cafe. Who wants to go 20 floors down or 27 floors down to do that. Everything you had to buy was very costly, even to park in all ramps. Every time you leave and come back it charges you $5 and $10. The Acura experience would be better if it dropped you off we're you wanted to go and picked you up, but you can only get dropped off one of the desk people told me. Over all it was a good experience. Should of had a pool and jacuzzi also.
September 17, 2013
Rated 3 out of 5 by RRRinMSP Attitude without Aptitude
The front desk staff at this hotel like to cop attitude and then does not deliver on service. So you work at a cool hotel--that does not make you cool. A sincere offer to provide service to a guest might endear them.
February 7, 2012
Rated 3 out of 5 by Kiddingme Are you kidding me
Cleaning service coming in before 8am?
Calling the front desk and being asked if I have the do not disturb sign up?
Being told I should have the do not disturb sign up or it is expected. Check out is noon not 7:50am
November 26, 2011
Rated 5 out of 5 by Andrea31 Unbeatable setting for girls' night out!
I hosted a bachelorette party at the W Hotel and it was perfect! I was able to come check out a room a week in advance to get an idea of size and space and they let me reserve that same room for the next weekend. The design and decorations are very modern and glamorous...perfect for a girls' night. The lobby and lounge areas are also very fun and stylish. The hotel is within walking distance of lots of fun restaurants and it has two bars and two restaurants inside the hotel itself. I was super impressed with the staff. They were all very friendly and accommodating. I would definitely stay here again! The soon-to-be bride loved it! Great first experience with this hotel!
August 12, 2013
Rated 5 out of 5 by WeekendTraveler777 Excellent Experience
First time at this hotel. Will definitely return in the future. The staff was welcoming and informative. The hotel rooms clean and nicely appointed. The bar and lounge are fun and intimate at the same time. We have stayed at 4-5 downtown Minneapolis hotels over the past couple years ... this was our best experience to date.
June 23, 2014
Rated 5 out of 5 by hhughes Modern!
Upon arrival, we were greeted right away by valet. They were very helpful & friendly. He explained to us how to get to the front desk. The front desk employee, Ashley, was amazing. We mentioned we were thinking of moving to the Minneapolis area & she recommended many areas to go see and what is affordable for city living.
The room was awesome, clean, modern, & exactly what we were looking for. In the reservation I asked for a higher floor, if possible, We got exactly what we asked for with a great view.
I would recommend this hotel for anyone who wants the modern feel & wants to stay smack in the downtown area.
August 20, 2013
Rated 5 out of 5 by Engaged2012 Everything I wanted. Perfect place to celebrate.
The staff goes above and beyond to meet your needs. They are wonderful. Everyone is very professional and friendly. We celebrated our anniversary and got engaged here. The Concierge was very helpful. His assistance really helped make it perfect. Everything I wanted, he arranged to have done. Prohibition on the 27th floor is a very nice bar. I popped the question in their loft, a secluded area above the bar. Our suite was great. The bed was very comfortable. Breakfast the next morning was delicious. I am very thankful for the staff’s assistance. It was a memorable weekend and we will definitely be coming back.
May 21, 2012
Rated 4 out of 5 by Ang64 Nice room
While my room was clean, comfortable and had all the necessary amenities, the decor is ultra modern which feels a bit 'cold' to me. But that is just a perosnal preference.
June 26, 2014
Rated 4 out of 5 by BostonMDHMD Nice place but with too much attitude
Can't beat the rooms, decor, and the cool ambiance (if you like dark/modern/young).
However, the employees forget it is the hotel, not they who are cool. They still need to be about service, like employees of all good hotels.
Guys out front: More interested in talking to each other than helping. When I told them that I wanted to save money and park myself, they implied they knew of no other options. Turns out there was a great , inexpensive place just accros the street. Do you really think they did not know about the place?
Front desk: fairly mute "greeting" with minimal information passed along. Seemed like he was doing us a favor by allowing us to stay at his hotel.
September 29, 2012