Rated 5 out of 5 by MG1942 Third time at the Foshay
This is my third time at the Foshay and I have not been disappointed by the level of service and the quality of the hotel. the convenience in the centre of town is great as well. Highly recommend this business hotel. The meeting rooms along with the accommodations are top notch.
August 10, 2014
Rated 5 out of 5 by JSfeigal Fantastic downtown location
Excellent location and very attentive staff. The view from the 30th floor deck is utterly stunning! Wonderful city and great hotel.
August 8, 2013
Rated 4 out of 5 by Skylar90 Overall great stay
We had a "cool corner" room and it was quite spacious and cozy with great views of downtown. The bed was very comfortable to the point that me and my partner almost felt like we had separate beds when we wanted to sleep apart, yet still have comfort when we were close. The shower had one of those great rain heads that felt amazing. Only drawback would be the internet is a bit pricey for one day sitting at $12.95. Definitely understand they need to pay for it but maybe there could be an option to get a free or low price lower speed internet and then still charge that higher price for a high speed internet. Other than that it was a really fun time!
March 16, 2014
Rated 5 out of 5 by KingDaddio The Foshay W Insiders are simply the best
Lisa Heath and the W Insiders at the Foshay are best in class. I no longer need to provide advance notice of my arrival. When I check in, my room has been outfitted with all of my favorite amenities. The Foshay is like a second home. As recognition of the W Insiders superb service, the Foshay is now designated a preferred hotel of my company.
August 8, 2014
Rated 5 out of 5 by Tamany The staff is excellent
I frequently travel for work and am often in Minneapolis. The staff at this hotel is by far the best and the most thoughtful. On one particular trip, I was very sick. The woman who checked me in sent hot tea, lemon, and honey to the room. This hotel makes Minneapolis one of my favorite spots to visit.
August 8, 2014
Rated 5 out of 5 by Rae2 Great weekend
Wonderful old building, wonderful room, wonderful amenities!
August 11, 2014
Rated 4 out of 5 by Tracy7 This hotel convenient to convention center
Easy walk to convention center. Close to local resturants. Great bar at hotel. Staff very helpful and responsive.
August 10, 2014
Rated 4 out of 5 by whydoineedanickname Very Trendy Place
The W was very pretty. The decor in the lounge and in the rooms was really nice.
However, the sink is not very functional, I had to be extra careful when brushing my teeth not to get splash back.
Also, the bathroom windows were really big and housekeeping would open the shade every day when they were cleaning up. Therefore, you had to remember to pull it down when you sleepily enter the bathroom in the morning.
The fitness center equipment could have been a little better. The medicine balls were cracked and the touchscreens on the treadmills were not responsive at all. It took almost three minutes to adjust the treadmill to 5 mph.
March 16, 2013
Rated 5 out of 5 by FrequentTraveler13 MY BIRTHDAY STAY!
A truly wonderful birthday stay.
Got a birthday cake from the staff who are more like family. Was upgraded to a beautiful suite. Ate my birthday dinner at Manny's. Try the fillet mignon its amazing.
I would like to thank James, Lisa, DJ and all the other staff at the W for making my stay the best. I would also like to thank the engineering and Housekeeping staff for working very hard and doing a great job.
The living room was fabulous and I would like to thank Jasmine for the best service ever.
OVERALL: Fabulous Stay as usual.
I recommend this hotel without reservation and will ALWAYS come back here for years to come.
October 15, 2013
Rated 3 out of 5 by Cortez Mixed experience
Excellent room. Manny''s was outstanding for multiple meals and cocktails. Good location.
Service was not at top level. Eg
*. Upon arrival, multiple doormen were present and none offered to help us w luggage
*. Text to valet park worked 2 of 3 times. One was lost
* housekeeping was spotty. Housekeeper placed dirty glasses on the carpet just outside of our room that stayed for days. Turndown included new towels but no straightening of the room.
* reservation had 3 different room rates. That was fine. But, this generated 3 confirms and 3 checkout emails which confused the front desk and us. Eg. We received 3 surveys via email. Poor coordination across the system.
August 13, 2013
Rated 1 out of 5 by lbd9 I would not stay at this hotel
So many problems, hard to list.
Impossible to get through to reservations by phone.
Room not cleaned by late afternoon.
Phone broken in room.
Car service screwed up which had been ordered though their concierge.
They did make amends, or try to, which was appreciated, but still...too many problems to try again.
Hate the dark entry way and long walk to check in (my son had a broken ankle; not fun)
July 23, 2014
Rated 4 out of 5 by Paris30 Great place
Had nice bday here, loved the hotel and would come again one day. Would have been better if breakfast was included and if their was complimentary wifi in your room. Instead you have to walk down to the steak house and use wifi or wifi in cafe. Who wants to go 20 floors down or 27 floors down to do that. Everything you had to buy was very costly, even to park in all ramps. Every time you leave and come back it charges you $5 and $10. The Acura experience would be better if it dropped you off we're you wanted to go and picked you up, but you can only get dropped off one of the desk people told me. Over all it was a good experience. Should of had a pool and jacuzzi also.
September 17, 2013
Rated 3 out of 5 by RRRinMSP Attitude without Aptitude
The front desk staff at this hotel like to cop attitude and then does not deliver on service. So you work at a cool hotel--that does not make you cool. A sincere offer to provide service to a guest might endear them.
February 7, 2012
Rated 3 out of 5 by Kiddingme Are you kidding me
Cleaning service coming in before 8am?
Calling the front desk and being asked if I have the do not disturb sign up?
Being told I should have the do not disturb sign up or it is expected. Check out is noon not 7:50am
November 26, 2011
Rated 5 out of 5 by Andrea31 Unbeatable setting for girls' night out!
I hosted a bachelorette party at the W Hotel and it was perfect! I was able to come check out a room a week in advance to get an idea of size and space and they let me reserve that same room for the next weekend. The design and decorations are very modern and glamorous...perfect for a girls' night. The lobby and lounge areas are also very fun and stylish. The hotel is within walking distance of lots of fun restaurants and it has two bars and two restaurants inside the hotel itself. I was super impressed with the staff. They were all very friendly and accommodating. I would definitely stay here again! The soon-to-be bride loved it! Great first experience with this hotel!
August 12, 2013
Rated 5 out of 5 by la4463 Enchanting experience
My boyfriend and I wanted a romantic evening together and he decided to get us a room at the Foshay. We were both blown away by the experience. Everyone and everything exceeded our expectations. The staff is friendly and accommodating. The room was magnificent and had a spectacular view. You can order food at any time of the day and it is absolutely delicious. The front desk called us in the morning to warn us of the current weather conditions which was nice to know before making plans for the day. We loved our experience so much we decided to stay another night. I highly recommend this hotel for your next stay.
February 23, 2014
Rated 4 out of 5 by NinaT1970 Mixed feelings on hotel.
The hotel room and lobby were very appealing, albeit, very dark - probably to a sexy vibe, but it was almost too dark. Secondly, on weekend nights, the main floor lounge turns into a night club w/ a DJ and bouncer, roped lines. Also, there's a bar on the top floor, which uses same elevator as the hotel room floors. I was a little concerned when I saw bar patrons getting off on hotel room floors just for the fun of it - wandering the halls of the hotel room floors. I was nervous when I was followed off the elevator, when I knew they didn't have a room on that floor. I didn't want to pull out my room key and open my room door; it was an uncomfortable situation for a single woman.
March 24, 2014
Rated 5 out of 5 by hhughes Modern!
Upon arrival, we were greeted right away by valet. They were very helpful & friendly. He explained to us how to get to the front desk. The front desk employee, Ashley, was amazing. We mentioned we were thinking of moving to the Minneapolis area & she recommended many areas to go see and what is affordable for city living.
The room was awesome, clean, modern, & exactly what we were looking for. In the reservation I asked for a higher floor, if possible, We got exactly what we asked for with a great view.
I would recommend this hotel for anyone who wants the modern feel & wants to stay smack in the downtown area.
August 20, 2013
Rated 4 out of 5 by DanG76 Very nice but didn't appreciate extra charges
Loved almost everything about our recent stay. The room was spacious and funky, the bed was comfortable, the amenities were nice, and breakfast at the keys was delicious and reasonable. We also enjoyed very expensive drinks at the hotel's two bars. They were interesting bars and the drinks were good, but were really far too expensive. We also didn't appreciate the additional $60+ charged to our card for mini-bar items that we didn't touch. I'm glad I checked my account. Customer service was helpful, and the charge is apparently being rectified.
June 23, 2014
Rated 5 out of 5 by Engaged2012 Everything I wanted. Perfect place to celebrate.
The staff goes above and beyond to meet your needs. They are wonderful. Everyone is very professional and friendly. We celebrated our anniversary and got engaged here. The Concierge was very helpful. His assistance really helped make it perfect. Everything I wanted, he arranged to have done. Prohibition on the 27th floor is a very nice bar. I popped the question in their loft, a secluded area above the bar. Our suite was great. The bed was very comfortable. Breakfast the next morning was delicious. I am very thankful for the staff’s assistance. It was a memorable weekend and we will definitely be coming back.
May 21, 2012
Rated 5 out of 5 by eraaks Wonderful, As Usual
We almost exclusively stay at The W when we stay in downtown Mpls. Amenities are top notch, service is always friendly and helpful. Rooms have always been clean, fresh and well managed. Beds are extremely comfortable (in our opinion). Having a world class steakhouse right downstairs is a wonderful benefit as well. Can't say enough good things about The W.
July 21, 2014
Rated 3 out of 5 by tp247 W Minneapolis
Stayed the night of the All-Star game, room was perfectly nice, with a great view. Staying on Floor 28 however presented some challenges, I think some of the fellow guests on the floor were enjoying post game festivities, and the floor was a bit loud throughout the evening, between their noise and the constant of the elevators up and down and more guests coming up to celebrate, wasn't the best night of sleep.
July 17, 2014
Rated 4 out of 5 by BostonMDHMD Nice place but with too much attitude
Can't beat the rooms, decor, and the cool ambiance (if you like dark/modern/young).
However, the employees forget it is the hotel, not they who are cool. They still need to be about service, like employees of all good hotels.
Guys out front: More interested in talking to each other than helping. When I told them that I wanted to save money and park myself, they implied they knew of no other options. Turns out there was a great , inexpensive place just accros the street. Do you really think they did not know about the place?
Front desk: fairly mute "greeting" with minimal information passed along. Seemed like he was doing us a favor by allowing us to stay at his hotel.
September 29, 2012
Rated 4 out of 5 by Angela The location of hotel was convenient
The service could have been alittle better. It was my birthday and would have loved to been given advice on where to go, restaurants, etc. I did receive a free updgrade which was nice. The price of items in the room were outrageous however, they did leave cupcakes and 2 free bottles of water in the room for my birthday which was nice. I would like to have been made more aware of things to do or see. The parking was horrendous however, there should be parking connected to the hotel besides $30 a night valet!! Lugging your luggage across a busy intersection/street was not ideal.... Overall the stay was decent however, I do not think worth the price. The rooms are definitely over priced.
February 23, 2013
Rated 5 out of 5 by NoahO Great Platinum Recognition
I have stayed at other SPG properties in Minneapolis, but hadn't checked out the Foshay. While I am typically traveling for business, this was for a friends wedding.
The front desk was able to confirm a cool corner room for my first night, and offered to upgrade me to a WOW suite for the second night of my stay. This was helpful as it offered us in the wedding party a great space in which to get ready.
Everything was perfect. The hotel has the typical trendy vibe. The Acura car service was timely and very helpful.
Thank you for helping make my visit for my friend's wedding simple and stress fre.
August 5, 2013
Rated 2 out of 5 by Delany22 Felt like I was in the dark 24/7
This hotel provides no lighting in any part of hotel except your room. Felt like I was in a night club 24 hours of the day, very gloomy atmosphere. Also for being a high priced hotel they did not have any extra blankets available. Brought something that somewhat resembled a blanket the second night. Very small rooms. The shower was the only positive thing about this hotel stay as they had the rain shower. Definitely not worth the money spent.
July 3, 2014
Rated 5 out of 5 by Diana007 Not quite what I expected
The hotel atmosphere was very nice. Our room did not have a nice chair to relax in which would have been nice. The shower had trouble draining and the tub filled up. We had to wait between showers so that tub could drain to prevent overflowing and caused a delay in getting our day started. People were very friendly and polite. I was told that because of the shower problem we would get a credit, but we did not. Follow through is also important, not just a friendly smile and polite words.
June 24, 2014
Rated 3 out of 5 by June47 Staff needs training
My third time at this hotel and not so good as before: we left our room early Sat and when we arrived back at 3pm the room had not been cleaned. No one answered the phone so we gently asked at the front desk if someone would clean our room. The person at the desk was surprised (seemingly at us, for such a request) and churlish. By night, the bed was made and trash emptied, but that was it. A half-way job. We also had pointed out soon after check-in that the mini-bar held empties (!) of drink and food that we did not want to be billed for: these were not removed during our stay (an empty packet of Cracker Jacks is not so enticing).
Looks like they need to work on service and friendliness, both. :(
October 14, 2013
Rated 5 out of 5 by philly951 Above and Beyond
The staff at the Foshay made sure to recognize SPG status. Also, when I had a flat tire, the valet even changed my tire to the spare for me within 15 minutes. I didn't even ask for this, they offered. Now that is above and beyond! I love the architecture of the building and the food offerings within the hotel are top notch. There is a lot of restaurants within walking distance as well. Nicolette mall is a block away. One of my favorite hotels from the starwood properties,
June 26, 2014
Rated 3 out of 5 by Nosmokyrooms Lines at the front desk are bad
Arrived to find a 25 minute line at check in with one attendant. Made it to front around 2:50 PM to be told that room was not ready as check in time is 3:00. I wondered if I should get in line again as by the time I reached the front it would be 3:00.
Upon arrival to room I walked in and noted that the room wreaked of cigarette smoke. I then changed rooms.
The room was not cleaned by 6:00 PM each day.
It is obvious that you do not have enough staff.
June 28, 2014