Rated 3 out of 5 by JBontario Very nice hotel EXCEPT the showers
The renovated art deco classic building is great and the rooms were actually pretty large compared to many other W Hotels. As always, the bed, linens and towels were great. The showers, however, are horrible. The water pressure from the shower heads are terrible. I called engineering and the gentleman confirmed that the hotel changed out all the shower heads and, yes, they are terrible. As a male, I could barely get the soap out of my hair, Housekeeping should also be stepped up. The first room I was provided was superficially clean, but many things needed real cleaning--there was wine splattered on the wall, the carpets needed some work and the bathroom should have been MUCH cleaner. I was changed to a new room that was much better.
July 15, 2012
Rated 5 out of 5 by minniemouse78 Service
My partner and I had a truly wonderful stay! The staff at this hotel were fantastic - always helpful, friendly, welcoming. They seemed to go out of their way to make our stay really perfect. I could not complain about a thing! The hotel itself is beautiful and fun and we were delighted to find a lot of "extras" available to us that made our stay even more enjoyable, such as being supplied with an umbrella and free drop off service. The food at the restaurant and room service was also excellent. This was probably the best hotel stay I have ever had :)
May 29, 2013
Rated 2 out of 5 by BC76 Too modern, dark for our taste
If you like ultra modern, lots of hot pink and dark hallways and rooms, you will love this hotel. If, like us, you prefer a brighter room with a little natural light, I would recommend looking elsewhere. It didn't help that we were on the 3rd floor with each of 3 windows facing out onto a nearby brick wall. From our room, we couldn't even tell if it was cloudy or sunny outside. The bathroom is modern and attractive but not entirely practical- very few hooks for towels, clothes, toiletries. The rainfall showerhead is cool but water pressure is low.
July 4, 2013
Rated 5 out of 5 by MKL7 Lovely Hotel
Great stay and responsive staff
May 7, 2014
Rated 3 out of 5 by Sparky221961 Enjoyable and romantic
A place that's easy to have romance.
May 4, 2014
Rated 5 out of 5 by IowaMomof1 Cute, location and trendy
USED VALET. IT IS $32 AND CHANGE VS. $30 ON WEBSITE AND SPG WEBSITE. VALET WAS SLOW ALL TIMES.
ARRIVAL OF ROOM DOOR WAS OPEN. MAKE SURE TO CHECK LATCH UPON IN AND OUT OF ROOM.
BOOKED KING WONDERFUL HOWEVER WAS GIVEN ACCESSIBLE KING WHICH WAS FINE HOWEVER WOULD OF BEEN NICE TO HAVE KNOWN UPON CHECK IN.
USED ROOM SERVICE, MUNCHIE BOX AND KEYS CAFE. ROOM SERVICE BILL SHOULD SPLIT OUT MUNCHIE BILL SO I KNOW FOR SURE SINCE SOME ITEMS WERE ALREADY MISSING UPON ARTUVAL. PLUS MINE WAS NOT RESTOCKED DURING STAY WHICH CARD SAYS IT WILL BE.
September 2, 2013
Rated 4 out of 5 by MarkS69 Reservation Concerns
I had two "confirmed" reservations covering back-to-back nights. This caused considerable confusion with the staff at the desk. When I checked in I went over my reservations at the desk and I was told I would not have to change rooms as both reservations were in order. The next day I had a staff member come to my room to see if I was checking out. I explained that I had the room for two more nights. Later I was asked to come down to the desk to once again go over by reservations. Not sure why this was so confusong to your staff.
September 30, 2013
Rated 5 out of 5 by FrequentTraveler13 BLOWN AWAY AGAIN
Quick weekend stay. Marvelous suite was truly wonderful. I am very thankful and grateful to Lisa in concierge for always making my stay special. I ate at CRAVE located in downtown and Lisa gave me a special VIP card that entitled me to a free appetizer. It was very kind of her. This is a fabulous SPG hotel and you will enjoy the rich decor and the staff will make your stay wonderful. Food at Manny's Steakhouse is fabulous and the freshly squeezed orange juice from Key's restaurant is heavenly. Stay at this W and you will love it.
March 17, 2013
Rated 4 out of 5 by BGSB Nice Hotel. Good Location.
This was my second stay and I like this hotel - a classic look (apparently the Foshay is a landmark for the City).
Staff was courteous. Rooms were nice. The view was great fro my room - pity I stayed just one night this time around.
There are some decent restaurants within walking distance.
April 20, 2014
Rated 2 out of 5 by KLKOWAL Not very impressed
I was a guest for one evening in Room 1110. The bathroom counter was dirty and had ring marks all over it. The bathroom faucet was broken and difficult to turn on. One wall in the bathroom was covered in watermarks. The mini-bar/table had a door that was broken and hanging off it. The bed was not very firm or supportive. Ambiance was trying to be good, but the cleanliness of the room was disgraceful. I would have requested a room change had I not checked in so late and only been staying for 1 night. I would not stay here again.
April 26, 2012
Rated 5 out of 5 by ChampJones The staff is the best I've encountered
The staff at the Foshay overwhelmingly exceeded my expectations. They were friendly, respectful, and accommodating. They remembered my name and totally catered to all of my needs. Simple features like greeting me at the door and providing directions made me feel comfortable. They made great recommendations for dining and entertainment for a young traveler. When talking to fellow conference attendees that did not stay at the Foshay it was clear to me that this staff made my trip am exception to the boring hotel stay rule!
July 25, 2013
Rated 5 out of 5 by pennovo WOW!
Upon check in, I was asked if instead of (3) rooms I had reserved if it would be OK to have 1 standard room, and 2 people share a suite. Although it is less than ideal for 2 businessmen traveling to share a room, I agreed. Not only was the shared room acceptable it was incredible. The Extreme WOW suite at the W Foshay rivals any room I have ever stayed in. The staff at the W Foshay was perfection, and mirrored the quality I have come to expect when staying at the W. We will be sure to stay here when visiting Minneapolis.
March 15, 2013
Rated 5 out of 5 by Magus Valentine's Day Getaway
The Foshay is a perfect place to spend a romantic weekend with someone special in your life. The room we had was quiet, spacious, clean, and quite comfortable. The hotel is located within walking distance of dozens of excellent restaurants, theaters, coffee shops, and a mere four blocks to light rail system providing easy transit to and from MSP airport. The concierge arranged for a massage table to be brought to our room for a nominal fee. I'm a laid back traveler but my sweetheart is not. Both of us loved this hotel.
February 19, 2013
Rated 5 out of 5 by a1234 I normally don't write reviews, but this experience is worth sharing.
Excellent hotel staff: friendly, courteous and professional. During my stay I received a complimentary tea tray with a handwritten note - for my itchy throat which the hotel staff noticed while delivering my room service plates. In addition, someone hand delivered DayQuil and NyQuil to my room which they had picked up from the Target near by. Highly recommend this hotel for attention to detail and truly exceptional service.
March 23, 2014
Rated 5 out of 5 by FrequentTraveler13 BIRTHDAY STAY
Great stay, surprise birthday cake and complimentary wine were in the room. A fantastic suite was allocated but unfortunately two small dogs in the adjacent room were barking very loudly. The barks could be heard in my room. I called the front desk and the staff was extremely friendly and I was moved to another Fantastic suite on a different floor. The staff member at the front desk personally came up to help me move my stuff and he had new keys with him. I am very grateful. In the morning I ordered breakfast from KEYS and it was delicious. Please try the freshly squeezed orange juice. Also do not go to KEYS to dine in the morning as its SUPERCROWDED and you wont even be able to stand. They deliver to your room.This is a beautiful hotel with dedicated staff and service.
April 1, 2013
Rated 4 out of 5 by JohnBoston123 Besides some staffing issues, the hotel is great.
I checked in with three colleagues for a week in April. We arrived at 8:40pm on a Sunday to a sweltering hot lobby with 8 people ahead of us in line. There was only one front desk person around with no manager or other staff around to help. The check in took nearly 45 minutes, not exactly what I wanted to do on a Sunday evening after a four hour flight.By the time we checked in, the line had reached the concierge area. During our stay I don't believe I saw a concierge one time. Also, I signed up for the make a green choice program which apparently means no cleaning all week. Most of the other Starwood hotels clean every third day, not the W - Foshay.
The rooms were great, bed was a bit old and lumpy but the soundproofing was excellent. This is one of the few hotels where I got a great night sleep and didn't have to listen to people above or beside me or random slamming doors.
Upon checkout the points were never awarded, the welcome platinum points were never provided, room night credits were never submitted. All four of us had to deal with the SPG program to get our points. I'm not sure if this is indicative of their poor staffing levels but certainly the hotel needs some help in following policies that all other Starwood properties seem to be grasp.
Lastly, it's not really a complaint but my preferences do say "high floor" and I was on a low floor while my other non-platinum colleagues were on much higher floors. It just irks me.
Our package included breakfast which was apparently interpreted to be a $15 credit per day. At the steakhouse they send you to that's about enough for an apple and a coffee. They should probably clarify what exactly is provided. If there were two people in my room the $15 would have only bought coffee (a little over $4.00 with tax). Location was great, lots of good restaurants in the area.
May 6, 2014
Rated 5 out of 5 by louloubell27 love this place!!!!
I love the bar and the food and the staff and the room.......wish the shower had the option to be from the side or the top because i did not wish to get my hair wet, also the door has to be closed to watch tv in bed room and that was kind of annoying and the light was out next to bed, guy couldnt fix it, should have been checked before we checked in, as well as the guy came to check the mini bar after we had already checked in and we were naked and had to put on clothes, kind of ruining the moment!!!!
April 16, 2013
Rated 5 out of 5 by hope2play Whatever, Whenever Hotel
Everyone from the GM, security, valet, front desk, concierge and cleaners live Whatever, Whenever. They believe that they have the ability to get what you need when you need it. The W Foshay itself is a extremely trendy place to stay downtown. You can take a skywalk to pretty much anywhere downtown without having to walk outside in freakin cold winter weather. By-the-way; the concierge recommended eating at The Union Restaurant, which is new. You must go there! Awesome food and cool place to eat.
December 15, 2012
Rated 5 out of 5 by jeff2222 All around great experience
My wife and I stayed for a night away from the kids and to celebrate her birthday. Couldn't ask for better service from the staff. Front desk person determined why we were there and let us know of everything going on within the hotel that we would like. i.e. Happy hour on 27th floor, ability to order from Mannings restaurant, musuem tour on the 30th floor and an "ugly sweater" contest and dancing on the main floor during the night hours.
Rooms are very modern, love the look, very comfortable. Restaurant - just had a few drinks for happy hour but I know Mannings steakhouse is suppose to be great. Nightclub - looked very fun but was little too crowded for my taste. Location - center of Mpls, walking distance to Nicolet Mall, Target Center, heart of Mpls. Great stay, great experience. Will stay again sometime.
December 24, 2013
Rated 5 out of 5 by Wetzb56 The Foshay has wonderful atmosphere & style
The Foshay was wonderful. The room was comfortable, issues were dealt with immediately, the lobby/lounge was spacious and well designed. The food at Manny's was excellent in every way possible. We look forward to going back. They are also pet friendly!
April 8, 2014
Rated 5 out of 5 by KingDaddio Best Starwood Hotel in Minneapolis!
My son and I had an incredible stay at the W recently before attending the state fair. The front desk welcomed us like family and Lisa planned an awesome amenity for my son and I. She got my son a Gophers hat, thank you Lisa you are the best!
I will be returning soon and am very looking forward to coming back.
Thank you W Minneapolis for one of the best stays I have ever had at any SPG Hotel worldwide.
P.S. please make sure Lisa gets special recognition for her spectacular service.
August 24, 2013
Rated 5 out of 5 by Chuck68 Fun Central Mpls
My wife and I had a great time at this hotel. The steakhouse is excellent and the DJ made the evening. We will definitely be back!
April 14, 2014
Rated 5 out of 5 by Candyhearts88 Wonderful Service
The service was superb. My cousin who was also staying there had left her formal dress clothes (for my wedding) at a hotel in Seattle. Through hard work and determination, James at the Minneapolis W arranged for her clothes to be overnighted so that she would have them in time for the wedding! Staff also stored my leftover wedding cake in their kitchen refrigerator and let my two young nieces up to the observation deck when it was closed. The service went above and beyond.
September 3, 2013
Rated 2 out of 5 by rachel0507 This hotel did not meet my expectations
I had extremely poor internet access this week. I emailed and got a response but eventually after the initial troubleshooting did not work I heard nothing. This was extremely frustrating and I question my desire to stay in this hotel again because internet connectivity is such an elementary need when traveling. Even worse, since the W lounge is akin to a 60's mod swinger's pad there is no way I could have utilized the public wifi for my work
January 31, 2014
Rated 5 out of 5 by jjh3611 Best Hotel In Minneapolis!
The staff is so friendly and helpful, The interior is stunning, the rooms are spacious and the location is perfect. I've stayed at quite a few hotels in Minneapolis and this one is by far my favorite. The gentleman working the front desk at 2:30am on 8/4 was amazing! I believe his Brad, but I am not 100% sure. Either way, please recognize him for being incredibly helpful, upbeat and welcoming. Mark and Travis at the door were super friendly and helpful as well!
August 5, 2013
Rated 5 out of 5 by AA1040 Stunning Hotel
Stunning Hotel, very centrally located, with a lot of the early Glamours of the 1900s but with all the comforts of Today. Rooms were very comfortable and everything was organized very conviniently. Loved having cocktails in the Living Room by the fire. Had breakfast and lunch at Keys Restaurant which serves breakfast all day. Dinner at Manny's steakhouse was delicious and unforgettable. Spectacular views of the city from the Observatory. W Forshay is a must!!!
February 28, 2013
Rated 5 out of 5 by KingDaddio Wow'd in the Fantastic Suite
It may not be the E-Wow suite but the Fantastic suite exceeded all expectations. Plenty of room, lots of amenities and the personal attention of the W Insiders. I recommend that all W Minneapolis loyalists experience the Fantastic suite. You will be Wow'd!
March 29, 2014
Rated 1 out of 5 by Nwolf Very Disappointing
I stayed this last weekend (December 6th) the first room was cold and changed me to a second one wich was not realy warm, the view was bad,
There is a night club a the top of the building and instead of having a special lift for their customers they use any lift so if you are a hotel guest you have to wait in line for more than 15 minutes to be able to go to your room...I can continue but the truth doesn´t worth it...First and las time to a W hotel.
December 9, 2013
Rated 5 out of 5 by Canada99 Another Outstanding Experience!
Once again we had a wonderful time at the W in Minneapolis! Love the location, close to sporting activities, outstanding dinning and theatre. Our room was spacious, relaxing and we love the Bliss products.;-)
Front desk staff and door staff were friendly and helpful! We never saw the room staff because we were out having FUN, but our room was clean and comfortable! Room Service staff was very respectful and polite. Food was fabulous. We will be back.....
April 18, 2012
Rated 5 out of 5 by FrequentTraveler13 Amazing W
I chose to spend my 75th night this year at the W. Minneapolis. The staff made my stay highly memorable. I was upgraded to a WOW Suite which was simply amazing. I was gifted with a night gown bearing my initials. I want to immensely thank all the staff members at the W. Minneapolis for being so thoughtful and caring. I have stayed at this W numerous times and I am amazed its beauty and high caliber service. Thank you for always making my stay the BEST.
December 25, 2012