Rated 4 out of 5 by Allison123 Tiny, poor gym, no pool
It is a W, so the rooms and common areas are typical of all W's and are nice, with their special 'swag'. I was very disappointed that this W had no pool or Bliss spa. Most of all, the gym was incredibly disappointing. It was tiny with no windows. The touch screen on the treadmills barely worked. I was there for a conference and when I went down each morning, most, if not all, of the equipment was taken. May not matter as much if you're staying there for vacation, but when on a business trip, my workouts are essential and this was a huge disappointment.
October 6, 2013
Rated 3 out of 5 by JBontario Very nice hotel EXCEPT the showers
The renovated art deco classic building is great and the rooms were actually pretty large compared to many other W Hotels. As always, the bed, linens and towels were great. The showers, however, are horrible. The water pressure from the shower heads are terrible. I called engineering and the gentleman confirmed that the hotel changed out all the shower heads and, yes, they are terrible. As a male, I could barely get the soap out of my hair, Housekeeping should also be stepped up. The first room I was provided was superficially clean, but many things needed real cleaning--there was wine splattered on the wall, the carpets needed some work and the bathroom should have been MUCH cleaner. I was changed to a new room that was much better.
July 15, 2012
Rated 5 out of 5 by minniemouse78 Service
My partner and I had a truly wonderful stay! The staff at this hotel were fantastic - always helpful, friendly, welcoming. They seemed to go out of their way to make our stay really perfect. I could not complain about a thing! The hotel itself is beautiful and fun and we were delighted to find a lot of "extras" available to us that made our stay even more enjoyable, such as being supplied with an umbrella and free drop off service. The food at the restaurant and room service was also excellent. This was probably the best hotel stay I have ever had :)
May 29, 2013
Rated 2 out of 5 by BC76 Too modern, dark for our taste
If you like ultra modern, lots of hot pink and dark hallways and rooms, you will love this hotel. If, like us, you prefer a brighter room with a little natural light, I would recommend looking elsewhere. It didn't help that we were on the 3rd floor with each of 3 windows facing out onto a nearby brick wall. From our room, we couldn't even tell if it was cloudy or sunny outside. The bathroom is modern and attractive but not entirely practical- very few hooks for towels, clothes, toiletries. The rainfall showerhead is cool but water pressure is low.
July 4, 2013
Rated 4 out of 5 by eas0607 Very nice
The staff was very nice and the room was clean and comfortable. I was not a fan of the color scheme that they chose. and the lobby was dark.
October 14, 2014
Rated 5 out of 5 by FrequentTraveler13 ANOTHER WEEKEND DELIGHT
I spent another romantic weekend at this beautiful hotel.
ROOM; Thank you for the beautiful FANTASTIC SUITE, the suites are beautiful, spacious and have fabulous views of Minneapolis.
STAFF: Just amazing. Thank you LISA, JAMES AND DELSA.
DINING: Ate breakfast in bed that was delivered by Keys Restaurant and it was amazing.
OVERALL: A beautiful SPG hotel with rich decor, amazing rooms and customer service.
RECOMMENDATIONS: I highly recommend this W for your Minneapolis stays. Couples will love this hotel along with the party lovers.
March 4, 2014
Rated 5 out of 5 by Gerard10 Truly at home
We live a mile from W Minneapolis-Foshay yet wanted to experience the beauty of this space for a spontaneous overnight birthday celebration. It was a wonderful experience. The staff -- from valet to reservationists to servers -- made us feel truly at home. Beyond service, it can never be overstated that the impeccably designed W brand has a distinct, chiseled voice in all of the ways it communicates to its guests. A modern, unexpected, quirky presentation of ideas and services that are thoughtful, purposeful and beautiful. Well done.
February 23, 2014
Rated 5 out of 5 by IowaMomof1 Cute, location and trendy
USED VALET. IT IS $32 AND CHANGE VS. $30 ON WEBSITE AND SPG WEBSITE. VALET WAS SLOW ALL TIMES.
ARRIVAL OF ROOM DOOR WAS OPEN. MAKE SURE TO CHECK LATCH UPON IN AND OUT OF ROOM.
BOOKED KING WONDERFUL HOWEVER WAS GIVEN ACCESSIBLE KING WHICH WAS FINE HOWEVER WOULD OF BEEN NICE TO HAVE KNOWN UPON CHECK IN.
USED ROOM SERVICE, MUNCHIE BOX AND KEYS CAFE. ROOM SERVICE BILL SHOULD SPLIT OUT MUNCHIE BILL SO I KNOW FOR SURE SINCE SOME ITEMS WERE ALREADY MISSING UPON ARTUVAL. PLUS MINE WAS NOT RESTOCKED DURING STAY WHICH CARD SAYS IT WILL BE.
September 2, 2013
Rated 5 out of 5 by FrequentTraveler13 BLOWN AWAY AGAIN
Quick weekend stay. Marvelous suite was truly wonderful. I am very thankful and grateful to Lisa in concierge for always making my stay special. I ate at CRAVE located in downtown and Lisa gave me a special VIP card that entitled me to a free appetizer. It was very kind of her. This is a fabulous SPG hotel and you will enjoy the rich decor and the staff will make your stay wonderful. Food at Manny's Steakhouse is fabulous and the freshly squeezed orange juice from Key's restaurant is heavenly. Stay at this W and you will love it.
March 17, 2013
Rated 4 out of 5 by MarkS69 Reservation Concerns
I had two "confirmed" reservations covering back-to-back nights. This caused considerable confusion with the staff at the desk. When I checked in I went over my reservations at the desk and I was told I would not have to change rooms as both reservations were in order. The next day I had a staff member come to my room to see if I was checking out. I explained that I had the room for two more nights. Later I was asked to come down to the desk to once again go over by reservations. Not sure why this was so confusong to your staff.
September 30, 2013
Rated 2 out of 5 by KLKOWAL Not very impressed
I was a guest for one evening in Room 1110. The bathroom counter was dirty and had ring marks all over it. The bathroom faucet was broken and difficult to turn on. One wall in the bathroom was covered in watermarks. The mini-bar/table had a door that was broken and hanging off it. The bed was not very firm or supportive. Ambiance was trying to be good, but the cleanliness of the room was disgraceful. I would have requested a room change had I not checked in so late and only been staying for 1 night. I would not stay here again.
April 26, 2012
Rated 4 out of 5 by TarynItUp Decent Hotel; Needs a Refresh
I was only in Minneapolis for one evening so didn't have the opportunity to explore all of the hotel's amenities, but I did visit the Prohibition Bar (very nice) and ordered room service for breakfast (exceptional food and unparalleled service). The only letdown of the experience was the rooms/corridors which seemed outdated and could use a refresh. I know that hotel products become outdated quickly, but the age and condition of room seemed well outside the typical W brand experience. The bed, however, was very comfortable.
March 28, 2014
Rated 5 out of 5 by ChampJones The staff is the best I've encountered
The staff at the Foshay overwhelmingly exceeded my expectations. They were friendly, respectful, and accommodating. They remembered my name and totally catered to all of my needs. Simple features like greeting me at the door and providing directions made me feel comfortable. They made great recommendations for dining and entertainment for a young traveler. When talking to fellow conference attendees that did not stay at the Foshay it was clear to me that this staff made my trip am exception to the boring hotel stay rule!
July 25, 2013
Rated 5 out of 5 by pennovo WOW!
Upon check in, I was asked if instead of (3) rooms I had reserved if it would be OK to have 1 standard room, and 2 people share a suite. Although it is less than ideal for 2 businessmen traveling to share a room, I agreed. Not only was the shared room acceptable it was incredible. The Extreme WOW suite at the W Foshay rivals any room I have ever stayed in. The staff at the W Foshay was perfection, and mirrored the quality I have come to expect when staying at the W. We will be sure to stay here when visiting Minneapolis.
March 15, 2013
Rated 5 out of 5 by Magus Valentine's Day Getaway
The Foshay is a perfect place to spend a romantic weekend with someone special in your life. The room we had was quiet, spacious, clean, and quite comfortable. The hotel is located within walking distance of dozens of excellent restaurants, theaters, coffee shops, and a mere four blocks to light rail system providing easy transit to and from MSP airport. The concierge arranged for a massage table to be brought to our room for a nominal fee. I'm a laid back traveler but my sweetheart is not. Both of us loved this hotel.
February 19, 2013
Rated 3 out of 5 by wdmmom Ultra Modern - Not a Family Hotel
Stayed here in 2 rooms with 13 yr girls for a concert at the Target Center. The hotel was very nice, but Ultra Modern. The lobby has really weird mood lighting that makes you feel drunk in he middle of the day. :) I probably would have liked this more had I been on a couple's weekend or with girlfriends. Having a swanky, crowded bar right in the lobby was not child friendly after 9:00pm. the hotel is also off the beaten path a bit, but still walkable.
August 25, 2014
Rated 5 out of 5 by FrequentTraveler13 BIRTHDAY STAY
Great stay, surprise birthday cake and complimentary wine were in the room. A fantastic suite was allocated but unfortunately two small dogs in the adjacent room were barking very loudly. The barks could be heard in my room. I called the front desk and the staff was extremely friendly and I was moved to another Fantastic suite on a different floor. The staff member at the front desk personally came up to help me move my stuff and he had new keys with him. I am very grateful. In the morning I ordered breakfast from KEYS and it was delicious. Please try the freshly squeezed orange juice. Also do not go to KEYS to dine in the morning as its SUPERCROWDED and you wont even be able to stand. They deliver to your room.This is a beautiful hotel with dedicated staff and service.
April 1, 2013
Rated 5 out of 5 by Lizz1212 Always Great
I usually stay at this hotel when visiting Minneapolis. The staff is helpful, the rooms are stylish, the food is wonderful, and the bed is great. I arrived early on a Sunday and they were able to accommodate me after an early flight. I really appreciated the valet staff helping me out in the pouring rain!
The only issues I came across with this time around were some issues with the internet. On most days it wouldn't recognize my room number and prompted me for another room number so I had to speak with Tech support a few times. Also I felt that the room smelled a little, but nothing so bad that I needed to switch rooms.
I've never had these issues before so once in awhile something will happen, so I understand, but honestly I love this hotel and would tell anyone to stay here!
May 2, 2014
Rated 5 out of 5 by Diana007 Not quite what I expected
The hotel atmosphere was very nice. Our room did not have a nice chair to relax in which would have been nice. The shower had trouble draining and the tub filled up. We had to wait between showers so that tub could drain to prevent overflowing and caused a delay in getting our day started. People were very friendly and polite. I was told that because of the shower problem we would get a credit, but we did not. Follow through is also important, not just a friendly smile and polite words.
June 24, 2014
Rated 5 out of 5 by louloubell27 love this place!!!!
I love the bar and the food and the staff and the room.......wish the shower had the option to be from the side or the top because i did not wish to get my hair wet, also the door has to be closed to watch tv in bed room and that was kind of annoying and the light was out next to bed, guy couldnt fix it, should have been checked before we checked in, as well as the guy came to check the mini bar after we had already checked in and we were naked and had to put on clothes, kind of ruining the moment!!!!
April 16, 2013
Rated 3 out of 5 by Birdiesgirl Not exactly 'fantastic'...
Having stayed in W hotels before I had high expectations of the Fantastic suite, unfortunately I was left really rather under-wowed.
My main concern was the lack of free wifi in the room. At a top end establishment this really should be a given, it's just miserly to not include it in the room rate
Also, more of the higher end hotels now offer club floors, the W seems to be lagging behind here.
Overall not a bad experience but not a fantastic one either.
August 5, 2014
Rated 5 out of 5 by hope2play Whatever, Whenever Hotel
Everyone from the GM, security, valet, front desk, concierge and cleaners live Whatever, Whenever. They believe that they have the ability to get what you need when you need it. The W Foshay itself is a extremely trendy place to stay downtown. You can take a skywalk to pretty much anywhere downtown without having to walk outside in freakin cold winter weather. By-the-way; the concierge recommended eating at The Union Restaurant, which is new. You must go there! Awesome food and cool place to eat.
December 15, 2012
Rated 5 out of 5 by philly951 Above and Beyond
The staff at the Foshay made sure to recognize SPG status. Also, when I had a flat tire, the valet even changed my tire to the spare for me within 15 minutes. I didn't even ask for this, they offered. Now that is above and beyond! I love the architecture of the building and the food offerings within the hotel are top notch. There is a lot of restaurants within walking distance as well. Nicolette mall is a block away. One of my favorite hotels from the starwood properties,
June 26, 2014
Rated 5 out of 5 by KingDaddio Best Starwood Hotel in Minneapolis!
My son and I had an incredible stay at the W recently before attending the state fair. The front desk welcomed us like family and Lisa planned an awesome amenity for my son and I. She got my son a Gophers hat, thank you Lisa you are the best!
I will be returning soon and am very looking forward to coming back.
Thank you W Minneapolis for one of the best stays I have ever had at any SPG Hotel worldwide.
P.S. please make sure Lisa gets special recognition for her spectacular service.
August 24, 2013
Rated 5 out of 5 by jeff2222 All around great experience
My wife and I stayed for a night away from the kids and to celebrate her birthday. Couldn't ask for better service from the staff. Front desk person determined why we were there and let us know of everything going on within the hotel that we would like. i.e. Happy hour on 27th floor, ability to order from Mannings restaurant, musuem tour on the 30th floor and an "ugly sweater" contest and dancing on the main floor during the night hours.
Rooms are very modern, love the look, very comfortable. Restaurant - just had a few drinks for happy hour but I know Mannings steakhouse is suppose to be great. Nightclub - looked very fun but was little too crowded for my taste. Location - center of Mpls, walking distance to Nicolet Mall, Target Center, heart of Mpls. Great stay, great experience. Will stay again sometime.
December 24, 2013
Rated 5 out of 5 by BigBob46 Great hotel in a great city
The Foshay is an upscale hotel. All of the staff were most courteous during our four day stay. We enjoyed the effort to keep the historic building at top quality.
September 22, 2014
Rated 5 out of 5 by Candyhearts88 Wonderful Service
The service was superb. My cousin who was also staying there had left her formal dress clothes (for my wedding) at a hotel in Seattle. Through hard work and determination, James at the Minneapolis W arranged for her clothes to be overnighted so that she would have them in time for the wedding! Staff also stored my leftover wedding cake in their kitchen refrigerator and let my two young nieces up to the observation deck when it was closed. The service went above and beyond.
September 3, 2013
Rated 3 out of 5 by Nosmokyrooms Lines at the front desk are bad
Arrived to find a 25 minute line at check in with one attendant. Made it to front around 2:50 PM to be told that room was not ready as check in time is 3:00. I wondered if I should get in line again as by the time I reached the front it would be 3:00.
Upon arrival to room I walked in and noted that the room wreaked of cigarette smoke. I then changed rooms.
The room was not cleaned by 6:00 PM each day.
It is obvious that you do not have enough staff.
June 28, 2014
Rated 3 out of 5 by Brch Wouldn't recommend
Hotel does not live up to the W brand. The rooms were ok, but did not get cleaned, even after I treminded the front desk after first night. Hotel needs to understand how to take care of its guests, as apparrently a dignatary from a 3rd world country was there, making guests very inconvenienced by having to fight through the crowd of onlookers milling about the lobby for 2 days. Simple security could have been arranged to keep lobby clear. Same issue with elevators, as these same people would tie up the elevators, holding them at upper floors. The lounge is beautifull, however the business traveler will probably not use it to relax, as the techno music blasted and the throng of mid 20's party goers asscended on the lobby and lounge as well. Just not a very proffessional experience for a W hotel. Best part of entire stay was the parking Valets, who recommended a competitors hotel. I would agree.
August 15, 2014
Rated 2 out of 5 by Delany22 Felt like I was in the dark 24/7
This hotel provides no lighting in any part of hotel except your room. Felt like I was in a night club 24 hours of the day, very gloomy atmosphere. Also for being a high priced hotel they did not have any extra blankets available. Brought something that somewhat resembled a blanket the second night. Very small rooms. The shower was the only positive thing about this hotel stay as they had the rain shower. Definitely not worth the money spent.
July 3, 2014