Rated 5 out of 5 by Linda545658 the convenience is fabulous!
You find yourself in a lovely environment away from the touristie places, but a very convenient tram ride to the,
December 8, 2013
Rated 5 out of 5 by supatight80 SIMPLY THE BEST W PROPERTY
This is my Nth time staying at this property this year, from january to march to august and now september 2013 and they always upgrade me to their lovely suites!
Always recommend this hotel because they treat me like im family, in fact they are so helpful when i have issues with my personal life and help me in all my requests!
But the best part is that W istanbul insider Askin B. Is back!!! Yehey!! He himself is one of the great reasons why i REFUSE to stay in any other starwood hotels in istanbul. Great job to management for having him back! LUVS IT!!!
September 9, 2013
Rated 4 out of 5 by studiochinn swanky setting in exotic Istanbul
What a nice refreshing change from the antique hotels I have stayed in the past here. Yet the building itself is old but the interior is completely redesigned and remodeled. The downside is there is NO pools or tubs to relax in! Other than this it is quite nice. Our room was huge. I do wish the bathroom had a tub but alas, none there as well. Breakfast buffet option was the right move--after that we were good to go for hours of sight seeing. Staff is phenomenal and really the best part of the stay. Also shout out to the concierge staff,helpful as they are busy.
October 17, 2012
Rated 5 out of 5 by CanadaRick Hospitality Plus
On arrival early morning 7.30 am the entire morning staff met me with smiles that made me forget my fatigue, taken to my suite which was upgraded and my every need was met.
On check out I was surprised when I arrived in Prague to be informed by the hotel I had left my leather coat, and they immediately offered to express it to me but as I will be returning Saturday they will hold it for me.
Well done W.
November 6, 2013
Rated 4 out of 5 by MSBNYC A great hotel in the heart of the city
W Istanbul is centrally located in a historical building now situated amongst art galleries and chic stores on a gorgeous street. Every member of the staff is consistently helpful and polite. The rooms are very comfortable and portray the usual modern, cool W esthetic. The rooms and and the hotel in general are kept very clean. I ordered room service for breakfast and it was nicely put together and arrived right on time. My husband and I stay here once or twice a year and I would not consider switching to another hotel. It meets all of my needs.
November 18, 2012
Rated 5 out of 5 by OneWorld Great Location Great Service Great Stay
The W Istanbul is perfectly located in the heart of the city in a lovely restored historic building right near the Bosphorus It is within easy access of great boutiques, wonderful waterfront restaurants, local cafes and not too far from historic landmarks. The rooms are wonderfully comfortable with all the amenities and the staff are friendly and helpful. Dinner at the hotel restaurant was a delight and the buffet breakfast a wonderful start to any day. The spa services were great as well. Overall a wonderful hotel and a wonderful stay.
November 8, 2012
Rated 5 out of 5 by GGQR Great location, high standards
We used to live in this great city for a few years, and now that we are returning as visitors every now and then, we prefer to stay at this hotel. Besiktas is not where most tourists go, but it's still worth discovering this part of town, and it's easy to reach other areas by boat or taxi from here. The location of this hotel is really ideal, service and interior is the usual high quality. The 'fabulous room' with the balcony is great.
October 19, 2013
Rated 5 out of 5 by StephD25 Everyone there was wonderful!
Everyone from bellman, doorman, desk persos to concierge was friendly, kind, helpful, & wonderful!
They made our stay perfect! I wish I could remember all of their names but if they were not great, I would have remembered their name to report it. You have a wonderful staff there!!
November 12, 2013
Rated 5 out of 5 by Vas74 Amazing hotel
Great place to relax after a hard days work, Very friendly and capable stuff and also good food at the restaurant
November 16, 2013
Rated 5 out of 5 by Clarence Perfect Anniversary
Recently my partner and I celebrated our anniversary in Istanbul - and we chose to stay at W Hotel. I pre-arranged 2 different types of flowers and our favourite bottle of champagne to be set-up in the room prior to check in. Our "W Insider" took care of everything.
The Concierge were very helpful arranging dinner reservations at hip and sometimes hidden gem restaurants.
Although W Hotel looks out-of-the-way on the map, it actually is conveniently located.
Will definitely return to W Hotel for our next stay.
October 3, 2012
Rated 4 out of 5 by Janek007 This hotel has very good location
nice rooms with terrace, located close to most important places in Istanbul, very nice and helpful hotel stuff.
November 13, 2013
Rated 5 out of 5 by k1765 wonderful experience
i would definatly stay at the W istanbul again.
November 9, 2013
Rated 5 out of 5 by gladlotus Great location, staff and rooms
First time in Istanbul for both myself and hubby, we were warmly greeted and treated well from the moment we walked in till the moment we checked out.
The Fantastic Suite was a great room, not a great view, but we did not spend much time in there looking out the window.
The room is very clean and well decked out for a luxurious feel, particularly the spa like bathroom and the large window seat.
The staff were always polite, but the front desk and front door staff were the best.
February 13, 2013
Rated 3 out of 5 by cucu1965 Only for W fanatics
If you love light and sunshine, as I do, you will have a hard time at this W... Everything is dark or black, endless corridors with dim red lights, completely dark elevators... to me it looks like a disco around closing time. As this is an old renovated building, there is no pool; there is a terrace but it is inside and has no view. The best rooms are on the ground floor - we did not get an upgrade to one of those (they told us the hotel was full although it did not really look crowded!) but actually they get even less light!
I would suggest the hotel does something to improve the quality of breakfast - not up to cat 6 in my opinion.
Good marks instead to the staff (all male, why?) - really friendly and helpful!!!
All in all... unless W is your religion, you probably have better options at this price in Istanbul :-(
September 11, 2012
Rated 5 out of 5 by kiwibear Convenient location to Convention Center
Overall, the W met our expectations. The bed was very comfortable, and we enjoyed having a private garden. Wifi was strong. Menemen was very delicious, if a bit spicier than expected. Adjacent was a Kahve Dunyasi (Turkish version of Starbucks) which had tasty milkshakes, coffee drinks and smoked salmon sandwich. Nearby (a block or so away) was a Migros supermarket for beverages and snacks. We needed an iron, which the staff delivered promptly upon request. The hotel was conveniently located near the Convention Center (5 min taxi away) and museums (two walking distance but currently closed for renovations and the fabulous Istanbul Modern Museum of Art about 10 min taxi away). We liked the restaurants in the neighborhood near the hotel, because the food seemed more authentic, as they were mostly frequently by locals rather than other tourists.
July 26, 2013
Rated 3 out of 5 by rucca17 Service not up to Starwood Standard
I have stayed over 75 nights at starwood properties this year, about half of which have been at W's, and I have to say I was disappointed with the service and lack of effort to meet my basic requests. I tried to reserve a room for an additional night 3 days out and had to switch hotels for one night. I understand lack of availability (although I have never been denied a room 3 days out), but when I returned for my last night, the staff promised me a complimentary suite upgrade for my troubles. When I came back they said that it was no longer available. The room I was in was incredibly noisy as it was right about the bar/club and the TV did not turn on. I called the front desk asking if there was any possibility to switch to another standard room due to an early flight, was put on hold for 15 minutes, and never got a response.
November 28, 2012
Rated 5 out of 5 by supatight80 one of the BEST W Hotel Stay to date!
I've been to numerous W hotels across the globe..from Bali to Mexico to Hong Kong to Barcelona and to anywhere else...And I have to say that this W hotel is on my top 5 list of W properties. Staffs are super friendly and helpful. Excellent Platinum Recognition as well. Upgraded to their Fantastic Suite and it was great for romantic escapades with your special someone ;) Only downside is that their minibar is quite expensive. Other than that, excellent stay.
January 20, 2013
Rated 5 out of 5 by Nima27 Great Service; Great Hotel
Very happy with the experience at the W Istanbul-- indeed, my girlfriend and I both agree that this is one of our favorite W's.
We love the boutiquey feel, as well as the neighborhood the hotel is located in. The hotel's greatest asset is its staff, which goes above and beyond to make sure your stay is truly wonderful.
The hotel also does a good job with SPG recognition- I was upgraded several levels, and had no issues with late checkout.
July 15, 2013
Rated 4 out of 5 by JustMe Excellent experience
Staff was wonderful the manager Ozan was very helpful goes out of his way to make guests comfortable and the whole concierge crew was very knowledgeable, and helpful
Overall it was a great experience, the only comment I have and I think its missing in that beautiful classy hotel is some kind of relaxation/unwinding facility eg. Dry sauna, Jacuzzi or stem room would be a great addition………. Over all? Hard working staff and excellent hotel
July 22, 2013
Rated 4 out of 5 by Alex83 Average to good by W standards
Rooms are small by W standards with awful lighting (too dim). Shower opens directly into room which was a bit odd & a puddle of water might occur due to leakage from the shower door.
Concierge was outstanding, one of the best concierge services we've ever had.
Nearest tram/metro station is a 15 min walk.
There is a coffee shop around the corner to the left for breakfast and good coffee for a cheaper price.
Okka restaurant is excellent for dinner.
July 15, 2012
Rated 5 out of 5 by OctJon Great staff
the hotel staff was excellent-always accommodating, helpful with recommendations and extremely pleasant.
October 28, 2013
Rated 5 out of 5 by supatight80 Very Friendly Staffs
This is my third stay at W Istanbul and kodus to Askin Barut, the W Insider who ensured that all my needs were met.
Actually everyone were helpful. There were a few worth mentioning but I am very bad with names......Was there during Istanbul Fashion Week and got a reserved seat during a packed event. LUVS IT!!!! But seriously, $350 for a bottle of Moet? :-/
By the way, always been upgraded to their suites. Excellent choice for plat members.
March 20, 2013
Rated 5 out of 5 by Adam Great Staff and Personal Attention
My wife and I visited Istanbul in November of 2011. We stayed for six nights at the W Istanbul. The hotel is artfully decorated. The staff is incredibly attentive and the location is optimal.
We are SPG Platinum members. As such, we appreciate being recognized for this level of loyalty. After we arrived, the general manager found us and personally asked us to call upon him if there was any specific requirements. We took him up on his offer several times during our visit. He was always available and provided good advise and counsel on what to do while in Istanbul. We received similarly good advice and service from the entire staff including the front desk, the concierge and house keeping.
The rooms were clean, spacious and the beds were comfortable - something that you don't always get in European hotels.
All in all, this is a terrific hotel !
March 10, 2012
Rated 5 out of 5 by LindseySF SPG Platinum Luxury
The staff at the W Istanbul really knows how to welcome platinum guests. We used a suite upgrade to receive a great room, and were welcomed with personalized messaging and treats. The concierge was a highlight during our stay; he provided great local recommendations for restaurants and even walked us to a neighborhood restaurant to get us a table.
Lastly, we enjoyed the W Lounge, which had a great crowd even on a Tuesday night.
March 21, 2013
Rated 4 out of 5 by Svirjbe Great typical W hotel
I have loved my experience at W Istanbul. My room was great, the food was great and tha staff was great but I have to say, everything is ridiculously expensive! And we have to ask for a kettle, tea, ironing board, etc. It is not in the room upon arrival. That being said, service is phenomenal, you call for something, it comes right away! But as I mentionned, everything they offer is ridiculously pricey. I don't mind paying a good price for a good room but I mind paying 6 dollars for a can of Coke or 45 Lira for a cd that in the room. If money is not an issue, go. If it is, don't!
Also, at night, there is loud music playing in the bar so if you're a light sleeper, avoid.
I sound negative but it is a great hotel and it is in a wonderful neighbourhood, only a 15 minute walk from the tramway that takes you to the old town. I reccomend (if money is not an issue).
April 9, 2013
Rated 4 out of 5 by Conk Loud music kept me awake every night!
Beautiful hotel that blew me away upon arrival. However, as a business traveler I expect to be able to get some sleep each night. This was not the case at the W Istanbul. The loud music and bass was constant until 3am every morning. I want to stay there again on my next visit, but it will be hard to book there knowing that I may not get any sleep -- again. I only recommend this hotel if you plan to party all night.
December 18, 2011
Rated 5 out of 5 by JABJAB Great Location
The hotel is situated in a great location with atractions nearby and also some small local eating places 5 minutes walking which get very lively at night
October 14, 2013
Rated 4 out of 5 by Soulspy1 Great hotel
Fab attentive staff... Room was lovely once I'd got
Used to the light level ( v dark) and lay out.
I was far enough away from all the night life so the room was v quiet.
Food in the hotel was beautiful. And the bar was fun.
The hotel had a specific style and I would certainly recommend it .
Down side ....the spa was tiny. Someone had been smoking! and the treatment was expensive.
Wouldn't recommend it!
March 23, 2013
Rated 4 out of 5 by anna67 72597239572
I am really please with my stay and the location of the hotel. The staff was really friendly and service minded. The only thing that was ackward that when I arrived to my room that the welcome card was not adressed to me it said Mr XX but I was not the one. So I had a feeling that they did not made up my room before my arrival. But overall I am satisfied I would recommend it to friends.
April 8, 2013
Rated 5 out of 5 by TommyzNYC Best Experience
I have been an SPG member for over 15 years and have stayed at hundreds of their properties, including many of the W hotels across the globe. This was my first trip to Istanbul ( something that has been on my list for a long time), and my experience at the W made it an amazing trip.
I travelled for my birthday and the hotel had my room decked out in balloons to welcome me. Later on that same night, a cake was delivered to my room with a lovely hand written note. I was so floored that they would take the time to do this for me.
The following night, another cake showed up ( on my actual birthday). Crazy nice!
I was given a room upgrade on the 4th floor, which had my own private rooftop patio. Though there is not much to look at, it was great having the availability to sit outside when I wanted. The room also had a skylight which I left open at night for fresh air.
The concierge, Cem , was amazing. He gave me some excellent recommendations on places to eat, shop for wine, etc. He really listened to my needs about wanting to have as much of a 'local' experience as possible. Cem even checked in on me one time when I was having lunch at one of the great restaurants he made a reservation for me at. Wow! That's personal service and the sign of a true professional. With Cem's help, I was able to enjoy the city more like a local and avoided many of the overly touristy traps. Cem also sent me to a traditional hammam where I had a true Turkish experience. A beautiful place-clean, serene, great personal attention..
I will definitely be coming back to Istanbul and will stay with the W again. Some W's can often have aloof service ( trying to be too hip or exclusive?). W Istanbul was professional, personable, friendly and not snobby. Other W's should aspire to their way of doing business.
Hopefully I will come in the warmer months and be able to take advantage of their rooms with the private lounges
November 3, 2013