Rated 4 out of 5 by Bizttavel Customer Centric
Management and staff focus on the customer without promising undeliverables
July 21, 2014
Rated 5 out of 5 by Lola189 Great stay
stayed in cool corner suite, very cute and stylish. Food from room service is great , fast and efficient service. And what I love about W- probably the only hotel in W having sushi in in room dining menu. Funny enough but it was one of the reasons I chose to stay there.
The only one wish- some nice music TV channel like MTV or VH1 to be on channel list menu, for now it's just Arabic Rotana. Luckily there is ipod decking station so you can plug your ipod in and enjoy nice music.
Apart from that- perfect stay and great personality staff working in all hotel areas- starting from reception, finishing valet. I will be definitely back very soon!
July 5, 2014
Rated 5 out of 5 by boyang99 The staff are super professional and courteous!
I had a great experience at this hotel. The staff was very friendly and professional, who really looked after me every step of the way. Especially Mel, who was able to explain to me features and benefits of my SPG membership and was extremely patient with me, since it was during Ramadan and the hotel had different hours / services and so was Doha itself. Overall, I had a wonderful time and am grateful for the professionalism of his hotel's staff. Thank you!
July 8, 2014
Rated 2 out of 5 by jassim538 Unpleasent stay
i will make it simple
1) as a gold memeber, i really dont feel the diferenac between us and Preferred guest level
2) it is become a norm to stand for 20 to 30 min for check in
3) iam a gold memeber but unfortuentely i need to proof that iam a gold memeber. system doesnt show.
4) i have always to ask for upgrade while it shold been proposed by the W hotel person incharge either upgrade is possible or not and waiting customer to ask for an upgrade. it is like customer is pegging for it. Poor alltitude.
5) Internet TV is withour Control kepboard and when we asked the reason was we dont have please live with it.
the more i visit the more service is deteriorating.
June 29, 2014
Rated 5 out of 5 by BanjoB A fresh experience
It was time to try the W Doha as I felt the need for a change after staying at my regular hotel for some years. It was a great decision and I should have done it a long time ago.
The fresh and vibrant atmosphere of the W really made my stay more enjoyable than previous trips. I have now stayed at the hotel numerous times and found the service and quality of the hotel consistent.
F&B outlets are great with staff very professional. Again consistency on food quality and service is well appreciated.
The welcome experience is unique and each time I arrive I feel relaxed and very welcomed.
Overall great experience !
June 30, 2014
Rated 5 out of 5 by Ihk78 Home away form home...
W Doha has been my exclusive and preferred destination for both my business and leisure travels in the country. Why?
1- Great staff - I am amongst friends from the momenti set foot through the door. Concierge staff, frot desk especially the old timers (Ali, Aurellie, Hasan to name a few), restaurant staff, cleaners.. Everybody is there to help with a smile and an geniune interest in your needs.
2- Great room facilities - Convenience, comfort and anything that you need when you are away is simply available.
3- Great food service and restaurant facilities - between Market, Wahm, and Spice Market you will exprience an exquisite experience. Indulge and have fun.
Coming to Doha is always a pleasure, one reason is W.
July 3, 2014
Rated 5 out of 5 by Sheils Love the W
amazing Bliss Spa with a fantastic Therapist Jade. Love the room/bathroom - great staff
July 5, 2014
Rated 5 out of 5 by jonathan24 delighted in Doha
I have stayed at this hotel various times and I continue to return because it is top notch in every way.
June 29, 2014